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Reviews for Lake Haven Nursing And Rehab Center are largely negative, with families describing serious concerns about hygiene, staffing responsiveness, and medication administration. One reviewer praised the kitchen staff and food quality, but this stands in contrast to several other accounts of unclean rooms, unsafe conditions, and difficulty reaching staff by phone.
AI-generated from reviews and community data.
Lake Haven Nursing And Rehab Center is a senior living community in Dunedin, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 2.7 out of 5 across 55 reviews.
Lake Haven Nursing And Rehab Center is a skilled nursing / long term care community in Dunedin, Florida. The community is licensed for up to 104 residents.
Families rate Lake Haven Nursing And Rehab Center 2.7 out of 5 based on 55 Google reviews.
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Help Me Choose2.7overall · 55 ratings combined
2.7★ on Google (55)
Crisp E (3dc)
Jun 2026
My advice is to visit in person whenever possible. You can call the building and speak with the receptionist, but if you're transferred, the call will typically ring a few times before disconnecting. You may have to call back multiple times before reaching someone, and even then you're likely to be told that no one is available and asked to leave a message. In my experience, return calls are uncommon.
Sebastian Gamboa
Apr 2026
Our family had a deeply disappointing experience at this facility. In less than two months, our loved one’s condition declined significantly. We observed a lack of attentive care from much of the nursing staff, with minimal patient engagement. The patient’s bathroom remained uncleaned for extended periods. Medications were not consistently administered on schedule, with the exception of one experienced nurse who showed a stronger sense of responsibility. Arranging temporary home visits was unnecessarily difficult. When we decided to discharge our loved one, the administration reacted in a highly unprofessional manner, calling a meeting with staff in a way that felt inappropriate and dismissive of our family’s decision. We also observed inadequate hygiene conditions and concerns regarding proper nutrition. The food quality appeared very poor. Additionally, the air conditioning system was outdated and not functioning properly, making the room and environment uncomfortable. Overall, we felt our loved one did not receive the level of care, dignity, and attention that any patient deserves. We strongly urge families to carefully evaluate their options before choosing this facility.
Megan H
Mar 2026
I wish that I could give negative stars. They’ve almost killed my mom for separate times in the less than a year that she’s been there. They have coerced her into opening a bank account so that they can take full control and access to all of her funds, they do not feed the patients properly. My mother has been in the hospital for two weeks now because of a UTI that turned into such a severe infection that I cannot even see my mother because the infection is so deeply into her body and so contagious that it could possibly kill me if I come into contact with my own mother, I have to wear a hazmat outfit to be able to see my mother and this is all stemming from a UTI. This place is hell do you want to Send one of your loved ones somewhere to die slowly this would be the place. The nurses don’t care about any of the patients. The administration is 10 times worse because they constantly harass you look for paperwork because they want money and then turn around and that’s not good enough. They then try to come after the patient’s family. They have been reported to the BBB on team dozen times they opened in the 50s. The dirt from the 50s is still on the floor in there. They do not clean any other premises. My mother is in a wheelchair and cannot walk independently. They require her to change her own diaper. I have tried to speak to you. I’m teen dozen people about these issues and nobody can help me. There is only one person there that actually genuinely cares about his patience and I hope that he leaves soon because these are all disgusting horrible people that need to be in prison for the way that they treat people the worst experience I’ve ever had in my entire life. It’s horrible. It’s shockingly bad I cry daily knowing that my mother is there and there’s nothing I can do right now, but I can now the her insurance is coming through when she is out of the hospital. She will not be going there and I’ve already gotten a lawyer and I am suing the heck out of them so you won’t have the opportunity to be able to even attempt to go there because I am going to have them shut down. I have documentations of everything. I have taken pictures of everything I have recordings of the way that they speak about and to the patients it is absolutely horrible. I pray that other people stay far far far away or you won’t have a person to love when you’re done.
Casaundra Gore-Sumner
Jan 2026
The kitchen staff at this nursing home truly go above and beyond. Every meal is prepared with care, and you can tell they genuinely value the residents’ health and happiness. The food is consistently well-cooked, nutritious, and thoughtfully presented, with attention to special dietary needs and preferences.
Marie Gonzalez
Jul 2024
Not even one star they deserve. Do not take your loved one there. This place is inhumane. Totally disgusting. Took my husband there and I signed him right out. Transferred him there from the hospital got there and the bed was unmade. A ripped mattress. The room was filthy, the smell of urine and vomit was very overwhelming. The laid him in the bed with just a dirty sheet on it. When I asked them to better seat him down, the nurse brought in a wheelchair from the 1500s full of mold, rusty and all broken up. His diet was small soft bites, but they served him a hot dog for dinner, incredible. I asked to speak to the manager to voice all my concerns and all I got from her was the cold shoulder and told me there was nothing they could do. I deeply DO NOT RECOMMEND this place, unless you want your loved one to suffer humility and be in a very dangerous environment or even a very high risk of getting hurt or even worse, death.
9 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 1, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 10, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2025
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2024
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 28, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Feb 6, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Feb 6, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Feb 6, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 28, 2024
Plan the resident's discharge to meet the resident's goals and needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 23, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 23, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2022
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2021
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Lake Haven Nursing And Rehab Center offers Skilled Nursing / Long Term Care.
Lake Haven Nursing And Rehab Center is located at 1351 San Christopher Dr in Dunedin, Florida.
Reviews for Lake Haven Nursing And Rehab Center are largely negative, with families describing serious concerns about hygiene, staffing responsiveness, and medication administration. One reviewer praised the kitchen staff and food quality, but this stands in contrast to several other accounts of unclean rooms, unsafe conditions, and difficulty reaching staff by phone.
Lake Haven Nursing And Rehab Center had 9 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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