Lacey Memory Care

Sophia Libby

Oct 2025

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The staff here are very kind, and caring. Everytime I come to visit my gma, I see staff laughing, playing music with residents and dancing, and always engaging with the residents. It’s a very homey, welcoming feeling when you come into the building. I never have a problem with staff locating items I ask about, because I understand with memory care things can come up missing. Gma always talks about how great the food is, and I for one have seen the great dining experience they have. All in all, I’m very pleased with the care and love my gma receives at this facility.

Jodi Stephens

Oct 2025

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The care staff at Lacey Memory Care are some of the most capable, knowledgeable and compassionate caregivers I have ever had the privilege to work with. It truly warms my heart and makes me happy to watch staff and residents interact during daily activities, seeing the smiles on the faces of both. It’s also been exciting to see the upgrades made since the beginning of the year and knowing there are more to come. Staff is always willing to pitch in when needed and work together for the common goal of providing quality care to all residents.

Amanda Williams

Oct 2025

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Ever since moving in, mom is doing great! Look at that smile! At a time when her immune system is so fragile, it is reassuring to know that their team is committed to excellence. I never hear a complaint from her about her care. Trust me, she would let everyone know if she were displeased! It seems like some of these reviews are from when previous management was there or disgruntled employees. I would choose this place again and again! Collaborations between her care team in the clinic and her care team at the lodge are amazing. The administration was able to get everything lined up with insurance. CALL THEM!

Priscilla Simmons

Oct 2025

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This place has so much potential. The management has recently changed. The difference is amazing. The staff is slowly (but surely) improving. The facility is updating as much as they can, when they can. Overall Lacey memory care is on the up and up! Can’t wait to see the positive changes to come.

Katrina Michel

Jun 2024

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It started out good when we placed my mom there almost 2 years ago in 2022. Within the past 6 months or so her care and the facility have gone downhill drastically. The few caregivers that were originally there with my mom that are still there are great! They do really care about my mom. However they are only the caregivers and have no say on how drastically they cut their staffing. Some days there are only 2 caregivers for appx 30 residents on a shift. The facility can’t seem to keep an RN on staff. I’ve been through at least 4 since my mom was placed there. Their PCP.. who has now left would never respond to our concerns about my moms health. Within the past 4 months, my mom has gotten dehydrated to the point of ER visit in December and she was getting close to another ER visit a week ago. Fortunately, my mom had other care through her insurance and that RN was visiting that day and caught it in time. There housekeeping is sub par. Carpets need regular steam cleaning in my mom’s room and throughout the facility but rarely get it. The vacuuming is minimal at best. I’ve added pictures of the debris on my mom’s floor that’s been there for two weeks now. My mom’s hands and face will be crusted with food after she eats and no one cleans her up. They don’t do her nails like they assured me that was part of her routine care. If I do not keep a check on it.. they become ragged and claws. See picture It is all due to they cut staffing and housekeeping and maintenance positions late last year. It has steadily gone downhill. It is ver disappointing because we used think we’d found a great place for her. I know they are undergoing a management change.. hoping things improve. If not… we may need to move her even though we know that is not best for her. I would be very careful about placing my loved one here until they can get their act back together.