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Keystone Ridge Post Acute Nursing and Rehabilitation

7501 Keystone Drive

3.8(49 ratings)· Omaha average: 4.2

Keystone Ridge Post Acute Nursing and Rehabilitation, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
100
Physician coverage
PA reported to visit facility only twice weekly

What Families Think

Reviews for Keystone Ridge are sharply split: many families and former patients praise the physical, occupational, and speech therapy teams for helping residents regain mobility and independence, while a substantial number of other reviewers report serious concerns about CNA responsiveness, staffing levels, hygiene, and communication with families about care plans. The therapy program is consistently the strongest point across reviews, while nursing and support-staff experience appears far more inconsistent.

The Good

  • Therapy team frequently praised for helping residents regain mobility
  • Multiple reviewers highlight compassionate, attentive nursing staff by name
  • Several reviews credit leadership with recent positive changes
  • Outpatient therapy gym available as a community resource
  • Residents describe successful rehab leading to discharge home

The Bad

  • Multiple reports of slow or unresponsive CNAs to call requests
  • Several reviewers describe poor communication about care plans and discharge instructions
  • Reports of understaffing and difficulty reaching administrators or nurses by phone
  • One serious account describes unaddressed neglect leading to rapid health decline

AI-generated from reviews and community data.

Keystone Ridge Post Acute Nursing and Rehabilitation is a senior living community in Omaha, Nebraska offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.8 out of 5 across 49 reviews.

About Keystone Ridge Post Acute Nursing and Rehabilitation

Keystone Ridge Post Acute Nursing & Rehab is a nursing home and rehabilitation community located in Omaha, Nebraska, offering both post-acute care and longer-term nursing services.

The community designs customized therapy programs tailored to each individual, combining high-tech tools with hands-on therapeutic approaches. Therapists apply current research and work together with each patient, their family, and their healthcare provider to build a care and treatment plan suited to that person's needs.

Staff emphasize attentive, compassionate service, aiming to make each guest's stay comfortable, safe, and therapeutic. The community describes fostering a sense of togetherness among residents and staff, with an approach centered on exceeding expectations and providing exceptional day-to-day care.

Beyond clinical care, Keystone Ridge offers activities and excursions intended to keep residents engaged, noting that there is a variety of programming available on-site beyond what is listed.

Types of Care at Keystone Ridge Post Acute Nursing and Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Keystone Ridge Post Acute Nursing and Rehabilitation

3.8overall · 49 ratings combined

3.8★ on Google (49)

Spencer Bartlett

Mar 2026

via Google

The team here is so compassionate and caring. They LOVE their residents and have incredible leaders!

Frances Hartge

Mar 2026

via Google

Therapy helped me stand up, walk, and showed me different walkers and wheelchairs to go back home. It was nice to meet a lot of the staff.

cory schulte

Feb 2026

via Google

I'm so impressed with the leadership at this facility. They truly care about people!

Gus

Feb 2026

via Google

When I interact with the staff, I know they care. They are very dedicated to the health and well-being of all those around them

William Klaus

Jan 2026

via Google

Just visited didn't really take a lot of it hurting crazy people

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Government Inspection History

7 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 16, 2026Health Complaint2 citations
  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2026

May 21, 2025Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2025

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 3, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 3, 2025

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2025

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2025

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2025

Oct 24, 2024Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2024

Oct 10, 2024Health Complaint3 citations
  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 11, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 11, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024

Jul 2, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 9, 2024

May 2, 2024Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 14, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 14, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 14, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2024

  • Have enough outside ventilation via a window or mechanical ventilation, or both.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 14, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2024

Mar 9, 2023Fire Safety StandardHealth Standard15 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2023

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2023

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2023

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2023

  • Meet requirements for the use of electrical equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Keystone Ridge Post Acute Nursing and Rehabilitation offer?

Keystone Ridge Post Acute Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.

How much does Keystone Ridge Post Acute Nursing and Rehabilitation cost?

Keystone Ridge Post Acute Nursing and Rehabilitation has not published its pricing. For context, communities in Omaha that publish rates start around $3,118 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Keystone Ridge Post Acute Nursing and Rehabilitation located?

Keystone Ridge Post Acute Nursing and Rehabilitation is located at 7501 Keystone Drive in Omaha, Nebraska.

What do families say about Keystone Ridge Post Acute Nursing and Rehabilitation?

Reviews for Keystone Ridge are sharply split: many families and former patients praise the physical, occupational, and speech therapy teams for helping residents regain mobility and independence, while a substantial number of other reviewers report serious concerns about CNA responsiveness, staffing levels, hygiene, and communication with families about care plans. The therapy program is consistently the strongest point across reviews, while nursing and support-staff experience appears far more inconsistent.

How did Keystone Ridge Post Acute Nursing and Rehabilitation do on recent health and safety inspections?

Keystone Ridge Post Acute Nursing and Rehabilitation had 7 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Keystone Ridge Post Acute Nursing and Rehabilitation?

Submit the Request Information form on this page to connect with Keystone Ridge Post Acute Nursing and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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