MyLivingChoice

TheKey - Senior Home Care

13057 W Center Rd Suite 21

4.9(70 ratings)· Omaha average: 4.2

TheKey - Senior Home Care, photo 11 / 5

Quick Facts

Care format options
Hourly, 24/7, and live-in care available
Short-term care
Respite care available for temporary family relief
Support structure
Dedicated managers available around the clock
End-of-life support
Comfort-focused care during advanced illness stages

What Families Think

Families describe TheKey's Omaha home care team as attentive, well-organized, and flexible, with several reviewers highlighting close communication from case managers and successful caregiver matches for aging parents and grandparents. Reviews consistently mention smooth onboarding, reliable scheduling, and responsiveness to changing needs, including for respite and overnight care.

The Good

  • Reviewers praise professional, well-trained caregivers
  • Case managers stay in close contact with families
  • Flexible scheduling accommodates family and client needs
  • Smooth, fast onboarding process noted by reviewers
  • Respite care gave families peace of mind
  • Caregivers matched well to client personalities and needs

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

TheKey - Senior Home Care is a senior care provider serving Omaha, Nebraska offering At-Home Care. Families rate it 4.9 out of 5 across 70 reviews.

About TheKey - Senior Home Care

TheKey of Omaha Senior Home Care provides in-home care services throughout the Omaha Metro area in Nebraska. The company offers hourly, 24/7, and live-in support options designed to help clients remain engaged and independent at home.

Care services include standard in-home caregiving, specialized memory care that preserves comfort and familiarity, and comfort-focused care with emotional support during advanced illness. TheKey employs its proprietary Balanced Care Method, which addresses cognitive, physical, and emotional needs through six evidence-based pillars: cognitive stimulation, nutritious meals, physical movement, social connection, meaningful activities, and restful sleep.

TheKey's care model emphasizes flexibility and personalization. The company begins each care relationship with an in-home assessment to build trust and create a personalized plan centered on the client's routines, preferences, and goals. Support extends beyond the primary caregiver to include a dedicated Caregiver Manager and Client Success Manager available 24/7.

The organization combines local presence with national standards. Care professionals and operations staff are based in Nebraska and work within the community, while the company brings more than 25 years of home care experience and comprehensive training infrastructure from TheKey Home Care's nationwide operations.

Types of Care at TheKey - Senior Home Care

At-Home Care

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Reviews of TheKey - Senior Home Care

4.9overall · 70 ratings combined

4.9★ on Google (70)

Shelbie Andersen

Aug 2026

via Google

Our family has had a great experience with TheKey and the respite care services provided for my grandfather. It has given us peace of mind knowing they are in capable and dependable hands while we take time to manage other responsibilities or simply recharge. The care provided has been consistent, attentive, and respectful of my grandfather’s individual needs and routines. Communication has always been clear, and it’s reassuring to know we can count on someone who is reliable and professional. Having access to quality respite care has made a positive difference for both my grandfather and my family. We appreciate the flexibility, dependability, and level of care that has been provided, and we would confidently recommend TheKey to other families looking for trustworthy respite care.

PsyCorps77

Jun 2026

via Google

Excellent experience with this company. Compassionate and well trained staff. Professional demeanor and very flexible related to my mom‘s needs. Care managers prompt in passing on feedback and requests to providers as well as responses to our family.

Linda Sykora

Feb 2026

via Google

Caring for our mother at home has been hard but the Key management and personnel have been very good to us. They have been accommodating with our schedule needs and provided good care on overnights.

Julie O'Neil

Oct 2025

via Google

We hired The Key about 2 weeks ago to help my mom at her assisted living. We cannot say enough positive things about the whole onboarding process and how helpful and kind everyone has been. My mom has, so far, absolutely loved all of her health care workers and has had zero complaints. She’s very happy and seriously, that’s all that matters to me. They really matched her up with some great ladies who really care about her, want to help her, and take excellent care of her and responding at light speed to her needs! They really worked with the schedule as well to get everything in place and fill any holes or conflicts! Our case manager, Julie has just been more than amazing to work with and has helped me immensely! We definitely made the right choice, what a great company!

Traci Menicucci

Oct 2025

via Google

The Key Home Care agency is outstanding! Their caregivers are on time, professional and exceptionally skilled. Case managers stay in close contact with guardians, clients and staff, making sure everyone is supported and informed. The schedulers and office team are proactive and attentive, quickly filling any open care slots so clients never miss a beat. We couldn’t ask for a more reliable and caring team!

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Frequently Asked Questions

What types of care does TheKey - Senior Home Care offer?

TheKey - Senior Home Care offers At-Home Care.

How much does TheKey - Senior Home Care cost?

TheKey - Senior Home Care has not published its pricing. For context, communities in Omaha that publish rates start around $3,118 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is TheKey - Senior Home Care located?

TheKey - Senior Home Care is located at 13057 W Center Rd Suite 21 in Omaha, Nebraska.

What do families say about TheKey - Senior Home Care?

Families describe TheKey's Omaha home care team as attentive, well-organized, and flexible, with several reviewers highlighting close communication from case managers and successful caregiver matches for aging parents and grandparents. Reviews consistently mention smooth onboarding, reliable scheduling, and responsiveness to changing needs, including for respite and overnight care.

How can families visit TheKey - Senior Home Care?

Submit the Request Information form on this page to connect with TheKey - Senior Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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