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Good Samaritan Society - Millard

12856 Deauville Drive

2.9(33 ratings)· Omaha average: 4

Part of Good Samaritan Society · 25 communities · 4★ average

Good Samaritan Society - Millard — photo 11 / 2

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
106
Care focus
Skilled nursing with inpatient and outpatient rehab therapy
Spiritual services
On-site chapel with worship, devotions, and Bible studies
Room type
Private rooms with private bathrooms for recovery stays

What Families Think

Reviews of Good Samaritan Society - Millard are sharply divided: some describe a positive rehabilitation stay with attentive therapy staff, while multiple others report serious lapses in basic care, hygiene, and communication, particularly for hospice and long-term residents. The community's 2.9 average rating reflects this inconsistency in caregiving quality.

The Good

  • Effective, supportive physical/occupational/speech therapy praised by a rehab patient
  • Staff described as professional and kind during recovery stay
  • Good food quality noted by at least one reviewer
  • On-site chapel offers worship, devotions, and Bible studies
  • Private rooms with private bathrooms for recovering patients

The Bad

  • Multiple reports of neglect: unanswered call lights, lack of bathing, unaddressed needs
  • Several reviewers describe unprofessional or rude staff, especially over the phone
  • One report of medication sheets left unsecured and unattended in hallway
  • One report of hospice patients not receiving timely medication or quiet, respectful care
  • One report of stolen personal belongings going unaddressed by staff

AI-generated from reviews and community data.

About Good Samaritan Society - Millard

Good Samaritan Society – Millard, located in Omaha, Nebraska, provides 24/7 skilled nursing care along with rehabilitation therapy services to help residents recover after an illness, surgery or hospitalization. The community emphasizes care for the whole person—body, mind and spirit—through its professional staff.

Rehabilitation services include inpatient and outpatient physical, occupational and speech therapy, supporting recovery from accidents, illness or hospital stays. Residents recovering from an illness, injury or surgery can stay in a private room that includes a private bathroom.

Daily services include 24/7 care and support, restorative nursing, social services, pharmacy services, and nutritious meals served in a dining room where residents can eat with neighbors. The community also offers social and spiritual activities, including opportunities for spiritual growth through worship, devotions and Bible studies held in an on-site chapel.

The community describes its staff as providing comprehensive care available outside of a hospital setting, with a focus on tailoring services to each resident's needs.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.9overall · 33 ratings combined

2.9★ on Google (33)

Destiny Gunter

Apr 2026

via Google

Had to leave a review after my experience. Because it's definitely a different one over the phone than it is in person. Of course. When you walk in, everyone is all smiles. But over the phone, they definitely could do some training. They answer the phone as if they're at home, they're rude and rush you off the phone. I can't imagine how they treat people when family is not around if they don't even know how to conduct business over the phone. I'll be back with another review once I speak with my clients to see how the care was in the facility. I'm hoping it's nothing like the experience I had over the phone just because a place is far out does not mean you're going to get better care. Sometimes they're even worse. This is why I stopped working in facilities. They definitely need to do better

Jessica Leviciti

Oct 2025

via Google

HORRIBLE PLACE AND UNPROFESSIONAL! my friends dad was on hospice here, this place has no hospice etiquette what so ever!! The nurses and aides are very unprofessional!! And LOUD! When someone is dying why not lower your voices and leave the family to grieve in peace? We ask for meds it takes forever! We ask to speak to a manger they send in the social worker. This place is ran horribly! You don’t know who’s in charge. DONT RECOMMEND

Sarah Jean

Jul 2025

via Google

Absolutely negligent and horrible place. My grandma was here for a month after breaking her hip. I honestly don't think they ever bathed her during that time. My grandma had to take a bathe HERSELF, because the staff wouldn't clean her. It took 4 days and my mom telling 4 different staff to get her bed fixed. Additionally, the med passers left a bunch of med sheets/cards on top of the med cart, out in the hallway, with no one around to make sure no one got into them. Not only is this unsafe, it's also illegal. My grandma has dementia and she could've easily taken a handful of someone else's pills. I get that they are short staffed, but don't accept more patients if you don't have the ability to adequately care for them! We're all so relieved to have my grandma back at her LTC facility. What a nightmare.

Mike Hansen

Mar 2025

via Google

This was my first time I have been at a skilled nursing facility in my life and I felt I should post my comments. I was a patient at the Good Samaritan in Millard from 1/31/2025 to 3/13/2025 and was very nervous going there. The staff calmed me down quickly with their professionalism and kindness. The therapy was very effective and the therapist were very supportive and knowledgeable. The food was very good and helped support my recovery. The staff overall were really nice and supportive. I would recommend Good Samaritan to anyone looking for a rehab facility.

Kaitlynn Sams

Feb 2025

via Google

Do not ever put your loved ones in this facility! I was never impressed with it since day one. My grandpa was there on hospice & the whole time he was there the nurses & aides weren’t doing their job or keeping him safe. Nobody ever checked on him even though they stood out in the hallway all day yip yapping to one another or on their phones. Many times he had his clothes stolen from his room- my mom would have to keep going to buy more because the staff apparently had no clue as to what was happening with them. Someone was even putting his phone on silent so he wouldn’t get any calls or messages. They would never answer their phones at night when we called to check on him. That place is run down & a dump. If we had other options to take him we would’ve. I’m glad he’s in a MUCH better place now & isn’t suffering!

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Frequently Asked Questions

What types of care does Good Samaritan Society - Millard offer?

Good Samaritan Society - Millard offers Skilled Nursing / Long Term Care.

Where is Good Samaritan Society - Millard located?

Good Samaritan Society - Millard is located at 12856 Deauville Drive in Omaha, Nebraska.

What do families say about Good Samaritan Society - Millard?

Reviews of Good Samaritan Society - Millard are sharply divided: some describe a positive rehabilitation stay with attentive therapy staff, while multiple others report serious lapses in basic care, hygiene, and communication, particularly for hospice and long-term residents. The community's 2.9 average rating reflects this inconsistency in caregiving quality.

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