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Good Samaritan Society - Millard

12856 Deauville Drive

2.9(33 ratings)· Omaha average: 4.2

Part of Good Samaritan Society · 135 communities · 4★ average

Good Samaritan Society - Millard, photo 11 / 2

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
106
Care focus
Skilled nursing with inpatient and outpatient rehab therapy
Spiritual services
On-site chapel with worship, devotions, and Bible studies
Room type
Private rooms with private bathrooms for recovery stays

What Families Think

Reviews of Good Samaritan Society - Millard are sharply divided: some describe a positive rehabilitation stay with attentive therapy staff, while multiple others report serious lapses in basic care, hygiene, and communication, particularly for hospice and long-term residents. The community's 2.9 average rating reflects this inconsistency in caregiving quality.

The Good

  • Effective, supportive physical/occupational/speech therapy praised by a rehab patient
  • Staff described as professional and kind during recovery stay
  • Good food quality noted by at least one reviewer
  • On-site chapel offers worship, devotions, and Bible studies
  • Private rooms with private bathrooms for recovering patients

The Bad

  • Multiple reports of neglect: unanswered call lights, lack of bathing, unaddressed needs
  • Several reviewers describe unprofessional or rude staff, especially over the phone
  • One report of medication sheets left unsecured and unattended in hallway
  • One report of hospice patients not receiving timely medication or quiet, respectful care
  • One report of stolen personal belongings going unaddressed by staff

AI-generated from reviews and community data.

Good Samaritan Society - Millard is a senior living community in Omaha, Nebraska offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.9 out of 5 across 33 reviews.

About Good Samaritan Society - Millard

Good Samaritan Society – Millard, located in Omaha, Nebraska, provides 24/7 skilled nursing care along with rehabilitation therapy services to help residents recover after an illness, surgery or hospitalization. The community emphasizes care for the whole person, body, mind and spirit, through its professional staff.

Rehabilitation services include inpatient and outpatient physical, occupational and speech therapy, supporting recovery from accidents, illness or hospital stays. Residents recovering from an illness, injury or surgery can stay in a private room that includes a private bathroom.

Daily services include 24/7 care and support, restorative nursing, social services, pharmacy services, and nutritious meals served in a dining room where residents can eat with neighbors. The community also offers social and spiritual activities, including opportunities for spiritual growth through worship, devotions and Bible studies held in an on-site chapel.

The community describes its staff as providing comprehensive care available outside of a hospital setting, with a focus on tailoring services to each resident's needs.

Types of Care at Good Samaritan Society - Millard

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Good Samaritan Society - Millard

2.9overall · 33 ratings combined

2.9★ on Google (33)

Destiny Gunter

Apr 2026

via Google

Had to leave a review after my experience. Because it's definitely a different one over the phone than it is in person. Of course. When you walk in, everyone is all smiles. But over the phone, they definitely could do some training. They answer the phone as if they're at home, they're rude and rush you off the phone. I can't imagine how they treat people when family is not around if they don't even know how to conduct business over the phone. I'll be back with another review once I speak with my clients to see how the care was in the facility. I'm hoping it's nothing like the experience I had over the phone just because a place is far out does not mean you're going to get better care. Sometimes they're even worse. This is why I stopped working in facilities. They definitely need to do better

Jessica Leviciti

Oct 2025

via Google

HORRIBLE PLACE AND UNPROFESSIONAL! my friends dad was on hospice here, this place has no hospice etiquette what so ever!! The nurses and aides are very unprofessional!! And LOUD! When someone is dying why not lower your voices and leave the family to grieve in peace? We ask for meds it takes forever! We ask to speak to a manger they send in the social worker. This place is ran horribly! You don’t know who’s in charge. DONT RECOMMEND

Sarah Jean

Jul 2025

via Google

Absolutely negligent and horrible place. My grandma was here for a month after breaking her hip. I honestly don't think they ever bathed her during that time. My grandma had to take a bathe HERSELF, because the staff wouldn't clean her. It took 4 days and my mom telling 4 different staff to get her bed fixed. Additionally, the med passers left a bunch of med sheets/cards on top of the med cart, out in the hallway, with no one around to make sure no one got into them. Not only is this unsafe, it's also illegal. My grandma has dementia and she could've easily taken a handful of someone else's pills. I get that they are short staffed, but don't accept more patients if you don't have the ability to adequately care for them! We're all so relieved to have my grandma back at her LTC facility. What a nightmare.

Mike Hansen

Mar 2025

via Google

This was my first time I have been at a skilled nursing facility in my life and I felt I should post my comments. I was a patient at the Good Samaritan in Millard from 1/31/2025 to 3/13/2025 and was very nervous going there. The staff calmed me down quickly with their professionalism and kindness. The therapy was very effective and the therapist were very supportive and knowledgeable. The food was very good and helped support my recovery. The staff overall were really nice and supportive. I would recommend Good Samaritan to anyone looking for a rehab facility.

Kaitlynn Sams

Feb 2025

via Google

Do not ever put your loved ones in this facility! I was never impressed with it since day one. My grandpa was there on hospice & the whole time he was there the nurses & aides weren’t doing their job or keeping him safe. Nobody ever checked on him even though they stood out in the hallway all day yip yapping to one another or on their phones. Many times he had his clothes stolen from his room- my mom would have to keep going to buy more because the staff apparently had no clue as to what was happening with them. Someone was even putting his phone on silent so he wouldn’t get any calls or messages. They would never answer their phones at night when we called to check on him. That place is run down & a dump. If we had other options to take him we would’ve. I’m glad he’s in a MUCH better place now & isn’t suffering!

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Government Inspection History

5 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 26, 2026Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 23, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 23, 2026

Feb 24, 2025Health Complaint3 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 5, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2025

Nov 21, 2024Fire Safety StandardHealth Standard6 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024

Sep 26, 2023Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2023

  • Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2023

  • Have correct number of accessible exits for each story.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2023

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023

Aug 16, 2022Fire Safety StandardHealth Standard14 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2022

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2022

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2022

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2022

  • Meet requirements for the use and maintenance of medical gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2022

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Good Samaritan Society - Millard offer?

Good Samaritan Society - Millard offers Skilled Nursing / Long Term Care.

How much does Good Samaritan Society - Millard cost?

Good Samaritan Society - Millard has not published its pricing. For context, communities in Omaha that publish rates start around $3,118 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Good Samaritan Society - Millard located?

Good Samaritan Society - Millard is located at 12856 Deauville Drive in Omaha, Nebraska.

What do families say about Good Samaritan Society - Millard?

Reviews of Good Samaritan Society - Millard are sharply divided: some describe a positive rehabilitation stay with attentive therapy staff, while multiple others report serious lapses in basic care, hygiene, and communication, particularly for hospice and long-term residents. The community's 2.9 average rating reflects this inconsistency in caregiving quality.

How did Good Samaritan Society - Millard do on recent health and safety inspections?

Good Samaritan Society - Millard had 5 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Good Samaritan Society - Millard?

Submit the Request Information form on this page to connect with Good Samaritan Society - Millard and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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