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Bailey Pointe at Roxbury Park

5728 S 108th St

4.3(33 ratings)

Bailey Pointe at Roxbury Park — photo 11 / 7

Quick Facts

Total units
64
Year opened
1999
Staffing model
24-hour on-call staff, not overnight nurse

What Families Think

Reviews for Bailey Pointe (formerly The Waterford at Roxbury Park) are mixed: many families describe warm, attentive staff who help residents feel part of a close community, especially with daily activities and support during health declines or hospice. However, a handful of reviewers report serious problems with management responsiveness, lost belongings, and inadequate overnight staffing, including one troubling account tied to the COVID-19 pandemic.

The Good

  • Staff described as caring and treats residents like family
  • Responsive team that addresses concerns quickly
  • Wide variety of daily activities and social events
  • Clean apartments and common areas
  • Supportive during hospice and end-of-life care
  • Staff helped residents adjust and re-engage with life

The Bad

  • Several reports of unresponsive or uncaring management (regional director, DON)
  • One reviewer reported a lost wheelchair and mistreatment
  • One account describes multiple COVID-19 deaths and alleged staff dishonesty
  • One report of insufficient overnight staffing for residents with sundowning

AI-generated from reviews and community data.

About Bailey Pointe at Roxbury Park

Bailey Pointe Assisted Living at Roxbury Park is a Sagora Senior Living community located at 5728 South 108th Street in southwest Omaha, Nebraska. It offers a safe, secure, and comfortable home environment for seniors 55 and older who want a supportive, caring, and social setting for their retirement years.

The community provides an Assisted Living program that includes individualized care plans, robust lifestyle programming, and 24-hour on-call team members. Residents also receive housekeeping and laundry services, courtesy transportation, and chef-prepared dining as part of their daily support.

Apartment options include studio, one-bedroom, and two-bedroom layouts, each featuring a safety-equipped bathroom and kitchenette to help residents maintain independence. Meals and snacks are prepared fresh daily, with attention to taste, nutrition, and presentation, and a private dining room is available for residents to host special occasions with family and friends.

Shared spaces include an exercise room, ice cream parlor, coffee bar, library, computer room, activity room, and a dance floor. The community plans a broad range of daily activities and events—such as puzzles, arts and crafts, movies, exercise classes, and a walking club—to suit varied preferences and abilities, along with clubs and classes throughout the month.

Bailey Pointe is centrally located near downtown Omaha, T.D. Ameritrade Park, and Brookhaven Park, and is within easy driving distance of restaurants, hotels, medical care providers, and grocery stores, making it convenient for residents and visiting family members alike.

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Floor Plans

Bailey Pointe at Roxbury Park floor plan 1Bailey Pointe at Roxbury Park floor plan 2Bailey Pointe at Roxbury Park floor plan 3

Reviews

4.3overall · 33 ratings combined

4.3★ on Google (33)

Lauren Walker

Jun 2026

via Google

I dont even want to give this place one star. They treated my grandma horribly there. The maintenance man complains about helping, and that he doesn't receive enough lunch breaks and he definitely doesn't care about your loved ones or their property, his name is RICHARD. My grandma was treated unkindly, not well cared for at all!!!! Bailey point or RICHARD even lost her WHEELCHAIR! That wheelchair cost us a couple thousand! There are a couple nice people, but WOW!!!! PLEASE DONT SEND YOUR LOVED ONES THERE! Your loved ones DESERVE so much better care!!!!

Debi Archer

Apr 2026

via Google

My loved one is embraced and cared for. Above all, she is happy and loves living at Bailey Pointe at Roxbury Park. We are pleased with the staff, creative activities and inviting environment.

Mike Kaup

Feb 2026

via Google

My dad lived at Bailey Pointe for 8 months before his passing. After looking at a number of assisted living homes we decided on Bailey Pointe and could not have been happier with our decision. As dad really did not want to leave his home the staff there made the transition for him as seamless as possible and within a short time he grew to truly love living there. The staff went out of their way to make him feel important and part of a big family. My dealings with the staff were fantastic. Any time I had concerns or questions about anything, they took all the time I needed to insure that I was satisfied. I also felt that I was part of a big family with the staff and residents. Dad was not a big activities guy, but, there are all types of activities to keep the residents busy all day long if they choose to participate. Med aides and health care professionals were all great to work with at all times. They always checked in to see how he was doing and gave him reminders to take meds and go to meals. This was very important to me as that was one of the big reasons why we needed to move dad to assisted living. Restaurant staff always went out of there way to encourage dad to eat if we weren't there and he had many options to choose from to find something that he liked to eat. Doug Williams and all of his management team were a delight to work with and always took the time to visit with us and my dad whenever we were there no matter how busy they were. I'm not a big leave a review guy but I feel that Bailey Pointe is a great place and I wanted my thoughts to be known by anyone who would choose to take the time to read this. If you need assisted living for your loved one I would recommend that you do your due diligence but make sure that you include Bailey Pointe in your research. Thanks for taking care of my dad. We will always have a special place in our hearts for the staff and residents of Baileys Pointe. Mike Kaup

Chris Johnson

Aug 2025

via Google

So homey! Everyone seems well cared for and happy!!

Katie Block

Aug 2025

via Google

This is a great place! It’s bright and cheerful and very well ran! What a great team to take care of your loved ones!! Our clients Love this place!!

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