1 / 5CMS Care Compare
Reviews of Ambassador Health of Omaha are sharply divided between families who credit the skilled nursing and pediatric staff with turning around difficult recoveries, and others who describe serious lapses in basic care and communication. The facility serves both adult rehab/long-term care patients and a long-running pediatric unit, and experiences seem to vary a great deal by unit and shift.
AI-generated from reviews and community data.
Ambassador Health of Omaha is a senior living community in Omaha, Nebraska offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 42 reviews.
Ambassador Health of Omaha is a skilled nursing and long-term care facility in Omaha, Nebraska, serving patients recovering from surgery, stroke, and other acute conditions, as well as those requiring extended residential care including pediatric services.
Families report sharply divided experiences. Those describing positive stays note attentive nursing staff described as compassionate and responsive, quality rehabilitation therapies (physical, occupational, and speech), and homelike food and cleanliness. One family wrote, "the staff are so full of love." However, several families documented serious gaps in basic care, patients not bathed for days, dental hygiene neglected, catheter issues unaddressed, and personal belongings going missing. These accounts suggest inconsistency in day-to-day care delivery and responsiveness to family requests.
The facility holds a 3.8 out of 5 rating based on 42 Google reviews. The distribution is notably polarized, with many five-star endorsements citing the care environment and staff attitude, offset by one-star accounts of neglect and administrative frustration. Families considering placement may want to speak directly with current residents and families about specific units and shifts.
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Help Me Choose3.8overall · 42 ratings combined
3.8★ on Google (42)
Lady Ti
May 2026
Administration horrid! Never contacted medical proxy or power of attorney with regard to ANYTHING! Pushed narcotics to make patient sleep! Made patient believe they couldn't have tylenol! Drew unnecessary labs not ordered by primary doctor. Denied oxygen despite dr orders! My mother lost years of memories!!!
Sheila D
May 2026
Mom was brainwashed into believing she couldn't take tylenol and only narcotics! also brainwashed my mother into poor wound care procedures. Mom refused colloidal bandages (faster healing and microbial protection) and demanded scratchy gauze that sticks in the wound!! I am fully trained in wound care up to and including level 3 ulcers! Also refused her oxygen at night despite her doctor's orders!
Lailat Mondwe
Apr 2026
Ambassador feels like home to both me and my daughter; in all the time I spent there, there wasn’t a single day that I regretted it. If it weren't for my husband's job transfer, I never would have trusted anyone else with my child the way I trust the staff at Ambassador. The nurses here are neither discriminatory nor dismissive—they are so full of love. At least for those who were caring for my daughter: Ashley, Maggie, Kim, Heather, Mike, Saranya, and everyone who attended to Inara, I love you all so much and I appreciate you deeply. ❤️❤️❤️ How I wish everybody from other facility act like Ambassador staff.
Sarah Mason
Dec 2025
I’m sure this facility is as good as folks say it is; my one star rating is for the exchange I had with their Admissions person, who was short, exasperated, and fairly negative, overall. I’ve called and spoke with many skilled nursing facilities to get information re: placement, and people have generally been helpful and understanding. Tanya spoke to me like I was ignorant and a bit of a nuisance. I was sorry to have interrupted her day and bothered her, as she clearly didn’t have time for me.
Stephen Teply
Nov 2025
My mother spent two months at Ambassador Health Center for rehabilitation following a stroke. I was very pleased with how they treated her. The staff members were kind and demonstrated sincere compassion for my mother at a difficult time. The food was excellent. The physical therapy, occupational therapy, and speech therapy staff were very knowledgeable and professional. I attribute much of my mother‘s recovery to their efforts. The Nursing staff was very responsive to my mother’s complicated medical needs. The social worker and Administrator we also very responsive to my requests on my mother’s behalf.I recommend Ambassador Health Center to anyone in need of rehabilitation services for themselves or a loved one.
3 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Provide a written emergency evacuation plan.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Meet requirements for the use and maintenance of medical gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2023
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2023
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Ambassador Health of Omaha offers Skilled Nursing / Long Term Care.
Ambassador Health of Omaha has not published its pricing. For context, communities in Omaha that publish rates start around $3,118 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Ambassador Health of Omaha is located at 1540 North 72ndStreet in Omaha, Nebraska.
Reviews of Ambassador Health of Omaha are sharply divided between families who credit the skilled nursing and pediatric staff with turning around difficult recoveries, and others who describe serious lapses in basic care and communication. The facility serves both adult rehab/long-term care patients and a long-running pediatric unit, and experiences seem to vary a great deal by unit and shift.
Ambassador Health of Omaha had 3 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Ambassador Health of Omaha and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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