Keystone Place at Richland Creek

heartlung11

Apr 2026

via Google ↗

My mother-in-law lived here for several years, and our family had a consistently positive experience. The administration and staff truly care about their residents and go above and beyond to provide quality care. Everyone we interacted with was professional, kind, and respectful. They always treated our family with consideration and kept us informed, which gave us a lot of peace of mind. One thing that really stood out is how active the residents are—there are always activities, outings, and opportunities to stay engaged and social. It’s not easy trusting others with a loved one’s care, but this community made that decision easier for us. We’re very grateful for the compassion and dedication they showed over the years. Highly recommend.

Kelsey Flynn

Apr 2026

via Google ↗

⭐⭐⭐⭐⭐ A True Blessing for Our Family My father, Paul, has lived at Keystone Assisted Living at Richland Creek in O’Fallon, IL for several years, and I truly cannot say enough wonderful things about this community. My dad has Alzheimer’s, and Keystone has been an absolute blessing to both him and our entire family. From the moment you walk in, the front desk staff makes you feel welcomed and cared for. They are always friendly, professional, and ready to help with anything we need. The kitchen staff is phenomenal—not only is the food great, but they are incredibly understanding and patient, especially when it comes to residents who may need extra support or special accommodations. Their kindness never goes unnoticed. But above all, the nursing staff is truly remarkable. I honestly cannot praise them enough. They take exceptional care of my dad and treat him with genuine compassion and dignity. Knowing they check on him throughout the night gives me such peace of mind. Anytime I need something or have a concern, I can call and it’s handled within minutes. Their communication and responsiveness are outstanding. The facility itself is also beautiful—new, well-maintained, and consistently clean. You can tell the staff takes pride in keeping everything in great condition. Most importantly, my dad loves Keystone and truly views it as his home. That means everything to me. If you are looking for an assisted living community that is caring, responsive, clean, and filled with amazing staff who truly go above and beyond, I highly recommend Keystone Assisted Living at Richland Creek. 💙

John Butler

Apr 2026

via Google ↗

This place looks is very nice, very clean building and nice rooms but the outside is the only thing that looks nice about this building. Ive never experienced people who shows no compassion, no sympathy or anything regarding people or their families. My aunt recently passed and they didn't give our family a grace period, a sorry or anything. They only cared about money saying we had to move all her items before the beginning of the month otherwise we would have to pay a daily fee. My aunt wasn't even in the ground before that came about. Yes it's a nice facility with activities but the fact these folks only care about money is insane. We had to get help from one of their caregivers to help and I appreciate her for that I wish I knew her name. overall management only cares about money. They lie and scheme just to get people in and charge them. This isn't a family setting its people taking advantage of seniors and their finances. I wouldn't consider this place at all.

Karen T

Jan 2024

via Google ↗

My parents lived at Keystone, and I have to say this is just a wonderful facility full of kind, loving staff and residents. From the administration, to the nurses, to the support staff, you will not find a better option in our community. My parents were treated like gold. Even though living in any assisted living community can be challenging for our parents (that is just the reality of life), Keystone will provide them with outstanding care, loving staff, plenty of activities, and a beautiful facility. I thank my lucky stars that I found Keystone for my parents.

Brad Weisenstein

Feb 2023

via Google ↗

Mom was staring at the TV all day, couldn't tell me what she'd just eaten, what month it was or answer with more than one word. She's been at Keystone for less than three weeks and we've seen amazing cognitive improvement when all we'd experienced for the past 6-8 years was decline. Loving staff, integrated therapies and just being around more people her age in a stimulating environment with lots to do has made an amazing difference. This was a fight getting her to leave her home of 50 years, but now she's happy and able to tell me the month, what she had to eat and remembered my birthday was coming up. May seem like small things, but when your future expectations were so low, this is all a very big deal to the quality of all our lives. Keystone's administrator was the only one talking about anything other than locked-down memory care. She was the only one who got mom to laugh and smile rather than sitting there stonily and resenting what we were trying to get her to do. No regrets. Right decision to take mom to Keystone Place. Happy campers.