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Charter Senior Living of Shiloh

1201 Hartman Ln

4.5(29 ratings)· Belleville average: 4.4

Charter Senior Living of Shiloh, photo 11 / 6

Quick Facts

Licensed capacity
63 residents

California CDSS

Building layout
Single-story, easy-to-navigate floor plan
Respite care
Short-term respite stays with full amenities included
Care levels
Multiple on-site care tiers beyond standard assisted living

What Families Think

Families describe Charter Senior Living of Shiloh (previously known as The Fountains, Morningside, and Cedar Hurst) as a warm, close-knit assisted living community with attentive caregivers and a clean, single-story building. Most reviewers highlight strong relationships with executive directors and staff, good food, and engaged activity programming, though a few reports raise concerns about staffing shortages affecting medication timing and basic maintenance.

The Good

  • Caring, attentive staff frequently praised by name
  • Clean, well-maintained single-story building
  • Good food described as homey by residents
  • Robust activity calendar without pressure to join
  • Directors responsive to family concerns and questions
  • Respite stays offer same care as full-time residents

The Bad

  • One report of medication delays tied to short staffing
  • One report of rude treatment toward a resident
  • One report that check-in/check-out system never worked
  • Community has changed names/ownership multiple times

AI-generated from reviews and community data.

Charter Senior Living of Shiloh is a senior living community in Belleville, Illinois offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 29 reviews.

About Charter Senior Living of Shiloh

Charter Senior Living of Shiloh is an assisted living community in Belleville, Illinois that offers personalized care and support for seniors seeking a residential setting with on-site services and amenities.

The community provides assisted living with flexible options including full-time residency and short-term respite stays. Residents receive personalized support based on individual needs, and the community offers different levels of senior care services on site for those requiring additional healthcare support.

Life at the community centers on vibrant activities and social connection. Residents enjoy restaurant-style dining, social events, fitness programs, and enriching activities designed to promote wellness and engagement. The community emphasizes creating meaningful bonds among residents and staff, with an active lifestyle full of choices and opportunities.

Short-term respite guests have access to the same amenities and care services as full-time residents, including trained caregivers who provide support during temporary stays or when additional care is needed at home.

The community celebrates resident autonomy and individuality, with activities and programs available to those who wish to participate but without pressure on residents to engage if they do not feel up to it.

Types of Care at Charter Senior Living of Shiloh

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Charter Senior Living of Shiloh

4.5overall · 29 ratings combined

4.5★ on Google (29)

Ian Koller

Aug 2026

via Google

​After years of living on her own, my mom fell and broke her hip. That set off a long, difficult cycle of health setbacks and bouncing from one rehab facility to another. Everything finally turned around when she came to Charter Senior Living of Shiloh.<br><br>​The environment at Charter is bright, cheerful, and full of activities, but the people are what make it truly special—they treat residents like family. Jaime, the Executive Director, and Carrie (the very first welcoming face I met walking through the doors) were both fantastic to work with.<br><br>​Mom just needed a supportive space to "incubate" and build her strength back, and Charter gave her the confidence to do just that. A huge part of her success was the incredible EmpowerMe therapy team on-site.<br><br>Spearheaded by Tabitha, the physical, occupational, and speech therapy teams are outstanding. They worked thoughtfully within my mom's needs and capabilities, taking into account her preexisting physical limitations alongside her recovery. Their genuine love for their work shows in how deeply they care for their clients.<br><br>​While Mom was safely cared for at Charter, we were able to make the necessary updates to shore up her home and make it as safe and accessible as possible. Thanks to the amazing efforts of the entire Charter and Empower Me team, Mom gained her independence back and successfully transitioned home to live on her own again.<br><br>​We couldn't have done it without the fine folks at Charter Senior Living of Shiloh. Five stars!

Elizabeth Martin

Jul 2026

via Google

Charter Senior Living of Shiloh is a beautifully kept facility with great staff and smiling faces!

Steve Wilke

Jul 2026

via Google

We moved my cousin Dee back home from AZ. Her health has improved greatly since moving in to Charter assisted living about 8 months ago. Dee likes the food they serve here and the friendly care the entire staff provider her.

Maria Hadley

Jul 2026

via Google

My parents have been residing at Charter of Shiloh for a little over year now. My family and I are so impressed with the care and attention they give to all their residents. The staff goes above and beyond and are so respectful and always positive. Wouldn’t have picked a better place for our parents to call home!

Debra Lassman

Jul 2026

via Google

Here’s a polished, warm, and genuine review you can use:<br><br>---<br><br>**⭐⭐⭐⭐⭐<br>A Wonderful Place to Call Home**<br><br>Charter Senior Living of Shiloh is truly an exceptional community. The staff here is extremely kind, attentive, and genuinely helpful. They consistently go out of their way to make sure every resident feels supported, comfortable, and cared for. You can tell they take pride in what they do, and it shows in every interaction.<br><br>The building is always very clean and well‑maintained, creating a welcoming environment from the moment you walk in. There are also plenty of fun activities offered each week, giving residents lots of opportunities to socialize, stay active, and enjoy themselves.<br><br>It’s clear that Charter Senior Living of Shiloh is more than just a place to live—it’s a community filled with compassion, respect, and joy. Highly recommended for anyone looking for a safe, friendly, and engaging senior living option.

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Frequently Asked Questions

What types of care does Charter Senior Living of Shiloh offer?

Charter Senior Living of Shiloh offers Assisted Living.

Where is Charter Senior Living of Shiloh located?

Charter Senior Living of Shiloh is located at 1201 Hartman Ln in Belleville, Illinois.

What do families say about Charter Senior Living of Shiloh?

Families describe Charter Senior Living of Shiloh (previously known as The Fountains, Morningside, and Cedar Hurst) as a warm, close-knit assisted living community with attentive caregivers and a clean, single-story building. Most reviewers highlight strong relationships with executive directors and staff, good food, and engaged activity programming, though a few reports raise concerns about staffing shortages affecting medication timing and basic maintenance.

How can families visit Charter Senior Living of Shiloh?

Submit the Request Information form on this page to connect with Charter Senior Living of Shiloh and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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