MyLivingChoice

Key Home Health Care

69106 U.s. 190 Service Rd #5140

5(2 ratings)· Covington average: 4.5

Key Home Health Care, photo 11 / 5

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1995
Nurse Availability
24/7 on-call qualified nurse for referrals
Ownership
Locally owned and operated since 1998
Therapy Services
On-site physical, occupational, and speech therapy

What Families Think

Key Home Health Care is a locally owned home health and hospice agency in Covington, Louisiana, serving several nearby parishes. The very limited review record shows one family praising the nurses, but there isn't enough feedback to draw broader conclusions about consistency of care.

The Good

  • Locally owned and operated since 1998
  • Skilled nursing, PT, OT, and speech therapy offered
  • 24/7 on-call nurse for patient calls
  • Medical social work and caregiver support included
  • One reviewer called the nurses 'the sweetest'

The Bad

  • Only two reviews available, limiting insight into typical experience
  • No published pricing information

AI-generated from reviews and community data.

Key Home Health Care is a senior living community in Covington, Louisiana offering Skilled Nursing / Long Term Care. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN).

About Key Home Health Care

Key Home Health Care is a home health care agency serving Covington, Louisiana and the surrounding parishes. As a locally owned and operated company since 1998, it provides skilled nursing, therapy, and support services to patients recovering at home.

The agency offers skilled nursing care coordinated by registered nurses or licensed practical nurses who serve as health care team leaders and communicate with physicians. Physical therapy, occupational therapy, speech therapy, and nutrition services are provided by licensed therapists under physician orders, with each patient receiving a personalized plan of care. Home health aides deliver assistance with personal hygiene, light housekeeping, and meal preparation under the supervision of nurses or therapists.

Additional services include medical social work that provides counseling, community resource referral, and assistance with living arrangements and caregiver support. The agency emphasizes personalized care and knowledge of individual patient needs to enhance recovery and health outcomes.

Key Home Health Care operates 24 hours a day, 7 days a week with an on-call qualified nurse available to accept patient calls and service referrals. The staff consists of healthcare professionals with years of experience providing care in home environments across St. Tammany, Tangipahoa, Washington, Livingston, and St. Helena Parishes.

Types of Care at Key Home Health Care

Home HealthSkilled Nursing / Long Term Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Help Me Choose

Reviews of Key Home Health Care

5overall · 2 ratings combined

5★ on Google (2)

angie “majestic200332” enriquez

Dec 2025

via Google ↗

They are awesome. The nurses are the sweetest and I would recommend Key to anyone looking for excellents. Much thanks Angelique Enriquez

Request information

Ask about availability, pricing, or a tour.

Have you already been in touch with Key Home Health Care?

By submitting, you're okay with us and Key Home Health Care reaching out by phone, email or text. Always free for families; if you move in, the community may pay us a referral fee, never you.

Medicare Quality of Care

Key Home Health Care is a Medicare-certified home health agency (certified since 1995). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency92%US 79%
  • Rated their overall care 9 or 10 out of 1096%US 85%
  • Care was given in a professional way96%US 89%
  • The team communicated well93%US 86%
  • The team discussed medicines, pain and home safety88%US 82%

69 completed patient surveys, 17% response rate.

Hospital outcomes

  • Discharged to the community52%US 80%Worse than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)16%US 11%Worse than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around90%US 83%
  • Patients got better at getting in and out of bed88%US 83%
  • Patients got better at bathing96%US 86%
  • Patients' breathing improved92%US 85%
  • Patients got better at taking medications correctly84%US 81%
  • Patients who had a fall with major injury (lower is better)3%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations63%US 61%

Service area

Key Home Health Care reports serving 34 ZIP codes, including Slidell, Covington, Hammond, Mandeville, Abita Springs, Albany, Amite, Angie, Bogalusa, Bush and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 197727. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Key Home Health Care offer?

Key Home Health Care offers Home Health and Skilled Nursing / Long Term Care.

Where is Key Home Health Care located?

Key Home Health Care is located at 69106 U.s. 190 Service Rd #5140 in Covington, Louisiana.

What do families say about Key Home Health Care?

Key Home Health Care is a locally owned home health and hospice agency in Covington, Louisiana, serving several nearby parishes. The very limited review record shows one family praising the nurses, but there isn't enough feedback to draw broader conclusions about consistency of care.

Does Medicare cover care from Key Home Health Care?

Yes. Key Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Key Home Health Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Key Home Health Care?

Submit the Request Information form on this page, or contact Key Home Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Key Home Health Care? Claim this listing to update photos, pricing, and details. It's free.

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