MyLivingChoice

Kenwood Village

4505 South Drexel

2.5(49 ratings)· Chicago average: 3.9

Kenwood Village — photo 11 / 5

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
155
Specialty focus
Programs for behavioral and psychiatric rehabilitation needs
Facility size
Smaller, intimate facility allowing individualized attention
Therapy schedule
Goal-oriented therapy offered seven days a week

What Families Think

Reviewers of Kenwood Village describe a deeply mixed experience: several families report serious concerns about cleanliness, neglect, and communication, while a handful of reviewers praise specific staff members for helpfulness during admissions and family visits. The community's Google rating of 2.5 from 49 reviews reflects a pattern of repeated complaints about hygiene, staffing, and lost belongings, alongside isolated positive notes about particular employees.

The Good

  • Admissions liaison praised for helpful, responsive communication
  • One reviewer noted improvement in care over time
  • Agency nurses singled out as more attentive than staffed nurses
  • Staff helped arrange video visits during COVID restrictions

The Bad

  • Multiple reports of bedbugs, roaches, or rodents in resident areas
  • Several accounts of neglect including bedsores and unchanged diapers
  • Repeated complaints about lost or stolen resident belongings
  • Multiple reviewers cite unresponsive administration and poor communication
  • Several reports of medication errors or missed doses

AI-generated from reviews and community data.

About Kenwood Village

Kenwood Village Nursing and Rehabilitation Center is a skilled nursing and rehabilitation facility in Chicago, Illinois that provides personalized, goal-oriented care to help residents regain their health, independence, and improve their quality of life.

The center offers comprehensive services including therapy services, comprehensive nursing, specialty therapies, psychiatric rehabilitation, and social services. The facility's smaller, intimate size allows staff to know each resident individually and provide personalized care. A team of primary care physicians, psychiatrists, and physical, occupational, and speech therapists create customized rehabilitation programs for residents who need post-acute or psychiatric rehabilitation, with goal-oriented therapy offered seven days a week.

Kenwood Village provides unique programming for individuals with behavioral needs, including short-term rehabilitation, medication management, and community reintegration services. The facility maintains a home-like environment and offers daily activities to stimulate social and emotional well-being. Professionally staffed around the clock, the nursing department combines excellent clinical care with dignity for residents.

Amenities and services designed to enhance residents' comfort and engagement include beauty and barber services, personalized laundry services, a private outdoor patio for relaxation and visitor gatherings, religious and cultural services, and a monthly activity calendar of upcoming events. Friends and family are welcome to visit.

The center assists each resident with discharge planning, independent living skills, and community placement to support their transition and success outside the facility.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.5overall · 49 ratings combined

2.5★ on Google (49)

Dusty

Mar 2026

via Google

They lost my laundry 3 times several administrators said they would take care of it this went on for three weeks, they subsequently put me out without written notice and to be petty they took the pillowcases off my personal pillows and kept all my microwave popcorn Orville Redenbocker and Popsecret along 8 boxes of another brand. Now they haven’t returned my calls or reimburse me for my brand new socks, tank tops and socks all of which gave them the screenshot of the order from target. These people need to be arrested for the treatment of the patients. The stuff I witnessed is cruel behavior for seniors with dementia and physical disabilities

Brian Faulkner

Nov 2025

via Google

THIS PLACE SHOULD TORE DOWN AND REBUILD. ITS FILTHY AND DISGUSTING, I SEEN JAILS CLEANER THAN THIS PLACE... PLEASE I DO MEAN PLEASE DON'T SEND YOUR LOVE ONES TO THIS PLACE.... NO REAL FOOD NO TV'S , NO TV REMOTES , NO BED RAILS, BED BUGS AND ROACHES, STAFF HAVE A REALLY BAD ATTITUDE... I'M CALLING THE CITY ON THIS PLACE

Tony Parler

Aug 2025

via Google

No meat how do they expect you to survive a year here ain't no rats there ray make sure 9f that but they feed us eggs every day no tums and I have gerd that heart burn a certain nurse in the facility don't like me so I dont like her neither mawana

Amai Sukari

Feb 2025

via Google

It’s concerning that this place continues to employ a nurse named Vicky, even after her negligence in failing to check a patient’s insulin levels nearly resulted in a fatal outcome. Due to her actions, the patient is now on dialysis for the rest of their life. This is not a facility I would trust with the care of my family. STAY AWAY.

Latoya Thomas

Dec 2024

via Google

My aunt stayed there 1 year and half unfortunately she pass away . Now my close friend live there it was a great experience and I see so much improvement from a year until now the staff is amazing!!!

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Frequently Asked Questions

What types of care does Kenwood Village offer?

Kenwood Village offers Skilled Nursing / Long Term Care.

Where is Kenwood Village located?

Kenwood Village is located at 4505 South Drexel in Chicago, Illinois.

What do families say about Kenwood Village?

Reviewers of Kenwood Village describe a deeply mixed experience: several families report serious concerns about cleanliness, neglect, and communication, while a handful of reviewers praise specific staff members for helpfulness during admissions and family visits. The community's Google rating of 2.5 from 49 reviews reflects a pattern of repeated complaints about hygiene, staffing, and lost belongings, alongside isolated positive notes about particular employees.

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