4.3(118 ratings)· Keene average: 4.4
Part of Genesis HealthCare · 137 communities · 4.1★ average
1 / 6CMS Care Compare
Keene Center is a Genesis Healthcare skilled nursing facility with a 4.3 Google rating from 117 reviews, though no individual review comments were provided for this summary. The community focuses on post-hospital rehabilitation, long-term care, and respite services with an emphasis on orthopedic recovery.
AI-generated from reviews and community data.
Keene Center is a senior living community in Keene, New Hampshire offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 4.3 out of 5 across 118 reviews.
Keene Center is a skilled nursing facility in Keene, New Hampshire, offering post-hospital short-term rehabilitation, long-term care, and respite care. The facility accepts Medicare, Medicaid, and most private insurances, with staff dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury.
The center provides specialized orthopedic rehabilitation services, including treatment for joint replacement, injuries, and amputation. Additional support includes an alarm system to aid in the security of residents with cognitive deficits. Common and lounge areas are available for residents to gather with friends and family.
Keene Center's clinical team includes a medical director who is board certified in internal medicine and oversees the delivery of patient-centered care through collaboration with nurse practitioners, nurses, licensed nursing assistants, social workers, care managers, and physical and occupational therapists. The facility emphasizes family involvement, particularly when residents are unable to make decisions for themselves.
The center is an AHCA Bronze Quality Award Winner and a We Honor Veterans community partner. Staff members include a Director of Nursing with experience in ICU, psychiatric nursing, home healthcare, and hospice care, as well as occupational therapists with specialized expertise in stroke recovery and rehabilitation.
Keene Center maintains a therapy program that includes occupational and physical therapy services. Discharge planning is coordinated with therapists who assess the home environment and provide recommendations to ensure resident safety upon discharge. The facility is operated by Genesis Healthcare, Inc., a holding company that provides services to skilled nursing facilities and senior living communities.
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Help Me Choose4.3overall · 118 ratings combined
4.3★ on Google (118)
Tazz White
Feb 2026
They are neglectful abusive and hang up on you constantly. This place needs to be torn down. They can't answer questions. They stand in the hallway laughing at people in pain. I had to call 911 to have my mother transferred out of there.
Ron Doty
Dec 2025
Today was our first experience at the Keene Center. But as first impressions go it was a knockout! Everyone was so helpful! Something we haven’t experienced in sometime coming from a Hospital environment. Our reception was warm and inviting. Such a relief for me to know my husband was going to be not only in a professional rehabilitation program but a caring and supportive one. I am going to sleep well this evening knowing this. Thank you Keene Center. Your reputation proceeds you!!! Ronald Doty-Tolaro
Shannon Kittredge
Jul 2025
My mom was at another nursing care facility in Keene and they were just awful. How would they like to be treated like that? Shame on them. My mom felt very strongly that she wanted to stay in Keene so we found Genesis. It is night and day. At Genesis, they respect her and treat her with dignity. They have been very easy to work with and for the most part the staff have been very friendly and responsive.
David McSweeney
Oct 2023
My wife, children and I attended a craft fair at Keene Center today. They had residents helping, and they were so happy and excited for the event. The building was welcoming and clean. The staff were helpful and everyone from the community that was selling crafts were having fun. I hope they have more fun events like this coming up. We will definitely attend!
Cindy Wiater Johnson
Feb 2023
We enjoy doing the Karaoke at your facility. Mostly, having the residents participate with us. Always a great feeling when we leave. Hopefully made a difference in the residents day.
3 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 4, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2026
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2026
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity B of L: potential for minimal harm, patternCorrected Jun 18, 2026
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2025
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2025
Provide properly protected cooking facilities.
Severity C of L: potential for minimal harm, widespreadCorrected May 30, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Keene Center offers Skilled Nursing / Long Term Care.
Keene Center is located at 677 Court Street in Keene, New Hampshire.
Keene Center is a Genesis Healthcare skilled nursing facility with a 4.3 Google rating from 117 reviews, though no individual review comments were provided for this summary. The community focuses on post-hospital rehabilitation, long-term care, and respite services with an emphasis on orthopedic recovery.
Keene Center had 3 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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