Julia Burch
Oct 2025
Walking through and the Rehab part seem fine to me. Better than other places like Summit. I've detected no urine or natural gas smells at John Knox.
John Knox Village Care Center
600 Nw Pryor Road2.7(34 ratings)· Lee's Summit average: 4.2
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1 / 2Quick Facts
- Total units
- 324
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 324
- Inspections
- View history (50 citations)
- Memory care setup
- Specialized skilled nursing unit for dementia care
- Rehab therapies
- On-site physical, occupational, and speech therapy
- Medicare coverage
- Days 1-20 covered, coinsurance applies days 21-100
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of John Knox Village Care Center are largely critical, with multiple accounts describing neglect, slow response to call lights, and unsanitary care practices. A few reviewers noted the facility appeared clean and free of odors, and that some nursing staff were professional and caring, but staffing and management concerns come up repeatedly.
What reviewers praise
- Facility described as clean, no odor issues
- Some nursing staff called professional and caring
- A few aides praised for genuinely caring about residents
- Private rooms with private bathrooms
- On-site physical, occupational, and speech therapy
What reviewers flag
- Multiple reports of neglect and slow response to call lights
- One account of unsanitary wound care practices
- Reviewers cite chronic understaffing affecting care quality
- Reports of poor management and unprofessional office staff
- One reviewer described cold meals and building disrepair
AI-generated from reviews and community data.
John Knox Village Care Center is a senior living community in Lee's Summit, Missouri offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.7 out of 5 across 34 reviews.
About John Knox Village Care Center
John Knox Village Care Center is a skilled nursing facility in Lee's Summit, Missouri, offering long-term care across two care neighborhoods. The facility provides round-the-clock skilled nursing services for individuals with medical needs requiring licensed nurses and therapists, including those recovering from illness, injury, surgery, or stroke.
The Care Center offers physical therapy, occupational therapy, and speech therapy, along with post-hospital and short-term rehabilitation services. Care plans are customized to address each individual's specific needs, with attention to personal preferences, emotional well-being, and achieving maximum independence. Personalized assistance includes bathing, dressing, dining, medication supervision, and support with daily living activities as needed.
The facility operates a specialized skilled nursing unit providing memory care and support for individuals with Alzheimer's disease and other forms of dementia. Long-term care at the Center is appropriate for individuals with ongoing health conditions, permanent disabilities, or chronic severe conditions requiring 24-hour medical supervision.
Residents enjoy dining in socially engaging settings with nutritious menu options, inviting common areas including a Family Great Room, Ice Cream Parlor, and Chapel for visits with friends and family. The community offers life-enriching social, recreational, fitness, and wellness programs.
John Knox Village Care Center is Medicare-certified. With a qualifying hospital stay, Medicare typically covers days 1-20, with a Medicare-set daily coinsurance rate assessed for days 21-100.
Types of Care at John Knox Village Care Center
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Religious Services
- Social Activities
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Reviews of John Knox Village Care Center
2.7overall · 34 ratings combined
2.7★ on Google (34)
Gavon H.
Feb 2025
I worked here as an overnight floor tech (cleans floors) for nearly 5 months. During my first 3 weeks of training, I was placed on mornings. What I saw during those 3 weeks of training was enough for me to realize that I wouldn't even put my own parents in this place even if they were absent/abusive. The staff talk down to the residents, ignore call lights, and rush them to eat their meals. I can recall a specific instance where a resident was wheeled into the restroom. The man then stated that he could "take over" the rest of his duties he needed to do in the bathroom and the nurse shut the door for him. A few minutes pass by and I notice that a light above the door is flashing. I was never taught what it meant when that happens as I am not to touch or even care for the residents since it was not my job nor was I trained/certified to do so. Time passes, and I realize the light is still on. A nurse ended up walking by and asked me how long the light had been going. I replied with "about 25 minutes". She then opened the door to find the elderly man on the floor, covered in feces, urine, and toilet water. The toilet was not bolted down properly and had tipped over and shattered. For nearly 30 minutes that man was laying in filth with several nurses and care staff passing by the door and not one stepped to the side to check on him. Besides the negligent care of the staff, the building is falling apart and they're band-aiding it. Half of the building has been shut down due to construction that was supposed to be done in March of last year. Poor management, negligent staff, and an overall immature and unprofessional work environment was enough to make me quit after putting up with it for almost 5 months. Not to mention my manager calling me on the day of my uncles funeral to interrogate me about work related issues whereas I can't even get a text back on the weekend because it's "my time off and I'll handle it when I'm back in on monday". The only reason it gets a 2 starts instead of 1 is because there are very FEW people on staff that actually care about your loved ones. Even then, the odds aren't in your favor. When seeking somewhere for care, look somewhere else.
Kay Quick
Sep 2024
2 star is generous. As a health care provider I was appalled at the poor treatment of my father in law for rehab after a compression fx of his back. We had one aide who cared, but staffing was extremely poor. Our concerns were discounted over and over. Care extremely poor and made even more evident after we needed a second rehab. He is now very well cared for in a facility closer to me and we realize the extent of what he was missing previously. Thank you Via Christi Pittsburg...shame on you John Knox. Do not trust your loved one with care at this facility.
R H
Nov 2022
DO NOT TAKE YOUR LOVED ONE HERE! My mother was there after a major surgery. Her incision became infected after the wound care nurse dropping a cloth in the sink my mother washed her hands and brush in teeth and cleaned her incision with it. I'm not sure how many times this happened before I was present to stop it. She explained this was how they taught her. THERE WAS NO ONE WHO WORKED WITH WOUNDS CONCERNED WITH THIS PRACTICE 😒 I told her basic first aide teaches to use clean bandages on a wound. I was then looked at with disgust when I instructed her to only use the wound care solution with a square wound patch and dab it off then throw the patch away. Cover with clean bandage. We had my mother transported to the emergency room because of the infection. I told the staff and my mother I will be present during the cleaning of her incision. Be careful at night that's when your loved one can be neglected and treated badly. At night when my mother would call for help to the bathroom it would take the nursing assist so long to come my mother had no other choice but to go on herself. Her meals were cold so I would make sure I was there to heat it up for her or bring meals in. Some of the office staff needs to be fired for a lack of professionalism. For the nursing staff that did a great job......please find some place else to work. You don't want this place to damage your opportunities for better employment. Undercover inspections are needed.
Debbie
Jun 2018
Better than some places, (I expect) but the rehab of my mom was not as good as anticipated. However, nursing was very good and professional. They are so busy with multiple rehab patients I never got to know the PT staff very well. The social worker that coordinated some important aspects and left phone messages began each call and conversation with "Hey ". it began to seem like a way to distance herself and open the way to be noncommital about some very important issues. Left me feeling uneasy.
Government Inspection History
5 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 30, 2025Health Complaint1 citation
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2025
Jan 14, 2025Fire Safety StandardHealth Standard7 citations
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2025
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2025
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025
Jul 16, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 9, 2024
Jul 5, 2023Fire Safety StandardHealth Standard19 citations
Have an externally vented heating system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2023
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2023
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2023
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2023
Aug 30, 2021Fire Safety StandardHealth Standard22 citations
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2021
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2021
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2021
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2021
Establish policies and procedures for sheltering.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2021
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2021
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2021
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2021
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2021
Post nurse staffing information every day.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2021
Assure that each resident’s assessment is updated at least once every 3 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2021
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2021
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2021
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2021
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2021
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2021
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2021
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2021
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does John Knox Village Care Center offer?
John Knox Village Care Center offers Memory Care and Skilled Nursing / Long Term Care.
Where is John Knox Village Care Center located?
John Knox Village Care Center is located at 600 Nw Pryor Road in Lee's Summit, Missouri.
What do families say about John Knox Village Care Center?
John Knox Village Care Center carries a 2.7 out of 5 rating from 34 Google reviews. Reviews of John Knox Village Care Center are largely critical, with multiple accounts describing neglect, slow response to call lights, and unsanitary care practices. A few reviewers noted the facility appeared clean and free of odors, and that some nursing staff were professional and caring, but staffing and management concerns come up repeatedly. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did John Knox Village Care Center do on recent health and safety inspections?
John Knox Village Care Center had 5 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit John Knox Village Care Center?
Submit the Request Information form on this page, or contact John Knox Village Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at John Knox Village Care Center? Claim this listing to update photos, pricing, and details. It's free.
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