Pamela Troxel
Sep 2026
My mother lived at Benton House for 4+ years. The staff at Benton House of Blue Springs was truly wonderful and caring of the residents. There has been a huge turnover since the facility was bought by Heritage and renamed Sage Grove. And the billing has been a nightmare since that time. Her rent and care was handled by ETF. The first month Sage Grove was in charge they took not only mothers charges from her bank account, but also another residents rent and care. They apologized and attempted to fix it but the next month they also took another residents charges from mother's account. Mom passed away in April, Sage grove is still "working on this issue" as os September. We have been reduced to involving the State Attorney Generals office to help clear this up. All I can say is watch your loved ones bank statements closely.












