Quick Facts
- Medicare quality
- 2.0 of 5 stars
- Medicare certified
- Since 2003
Home Health Compare
International Health Services, Inc. is a home health agency serving Springfield, Massachusetts offering Home Health. Families rate it 3.4 out of 5 across 18 reviews.
About International Health Services, Inc.
International Health Services, Inc. is a Medicare-certified home health agency serving Springfield, MA and has been Medicare certified since 2003. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at International Health Services, Inc. 2.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at International Health Services, Inc.
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3.4overall · 18 ratings combined
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Medicare Quality of Care
International Health Services, Inc. is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency73%US 79%
- Rated their overall care 9 or 10 out of 1084%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well83%US 86%
- The team discussed medicines, pain and home safety83%US 82%
82 completed patient surveys, 13% response rate.
Hospital outcomes
- Discharged to the community67%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)14%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around73%US 83%
- Patients got better at getting in and out of bed63%US 83%
- Patients got better at bathing72%US 86%
- Patients' breathing improved78%US 85%
- Patients got better at taking medications correctly74%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations49%US 61%
Service area
International Health Services, Inc. reports serving 52 ZIP codes, including Springfield, Chicopee, Brockton, Brookline, Cambridge, Dorchester, Holyoke, Longmeadow, Agawam, Allston and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227476. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does International Health Services, Inc. offer?
International Health Services, Inc. offers Home Health.
Where is International Health Services, Inc. located?
International Health Services, Inc. is located at 795 Worcester St in Springfield, Massachusetts.
Does Medicare cover care from International Health Services, Inc.?
Yes. International Health Services, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
Do I need a referral to use International Health Services, Inc.?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit International Health Services, Inc.?
Submit the Request Information form on this page to connect with International Health Services, Inc. and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at International Health Services, Inc.? Claim this listing to update photos, pricing, and details. It's free.
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