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Chicopee Rehabilitation and Nursing Center

44 New Lombard Road

4(75 ratings)· Chicopee average: 4.2

Chicopee Rehabilitation and Nursing Center, photo 11 / 5

Quick Facts

Total units
68
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
68

What Families Think

Reviews of Chicopee Rehabilitation and Nursing Center are consistently positive, with families and residents praising the nursing and therapy staff by name and highlighting strong outcomes from short-term rehab stays. Multiple reviewers also mentioned better-than-expected food quality for a nursing facility.

The Good

  • Staff frequently praised by name for attentiveness
  • Strong rehab outcomes reported after short-term stays
  • Food quality praised by multiple reviewers
  • Nursing and therapy staff described as skilled
  • Staff described as caring and enjoying residents

AI-generated from reviews and community data.

Chicopee Rehabilitation and Nursing Center is a senior living community in Chicopee, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 75 reviews.

About Chicopee Rehabilitation and Nursing Center

Chicopee Rehabilitation and Nursing Center is a 68-bed skilled nursing and long-term care facility in Chicopee, Massachusetts, serving patients recovering from illness or injury as well as those needing ongoing care.

Families consistently praise the quality of clinical care and therapeutic outcomes. Multiple reviewers noted that rehabilitation staff achieved significant functional improvements, one family described seeing their aunt "better than I've seen her in twenty years" after brief intervention. Nursing and therapy teams receive particular recognition for professionalism and engagement; one family wrote, "staff appear to enjoy the residents." Food quality emerges as a distinct strength, with families noting that even picky eaters developed genuine enjoyment of meals. Staff members are frequently named individually, with families highlighting both clinical caregivers and nursing assistants for attentiveness and warmth.

The facility holds a 4 out of 5 rating across 75 Google reviews, with all excerpts provided reflecting five-star experiences. Families repeatedly characterize the center favorably compared to other facilities they have visited, citing cohesive teamwork and a collaborative approach to resident care.

Types of Care at Chicopee Rehabilitation and Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Chicopee Rehabilitation and Nursing Center

4overall · 75 ratings combined

4★ on Google (75)

Roger Leclir

Mar 2026

via Google

Staff is professional therapy and nursing. Danka Tasha and Doris and Louise are the best

Michelle Mello

Mar 2026

via Google

I been with a gentleman 1 on 1 care, and I think for the mist part. I am satisfied with most of the staff here. And my all time favorite CNA in this facility is hands down Rosa Lane. She is the best. She is fun and just a fabulous person. Its great to see all the staff working together to accomplish there duties. 🤗

Carol Elderkin

Dec 2025

via Google

I was apatient at Chicopee Rehab center for rehabilit00⁰ation. The staff was wonderful, particularly the rehab therapists. I can highly recommend this center and their services for anyone in need of a rehab center.

Sam H

Aug 2025

via Google

My grandmother spent a couple of months in this facility and I can’t say enough about this place. I’ve been to many nursing homes over the years and this place out shines the rest. My grandmother was a very picky eater and she loved the food. Top notch nursing staff and management. Thank you for your care and friendship!

Brandy Pinkerton

Apr 2025

via Google

Could not be happier with the care my family member received for her short term stay. My aunt praised the food. My aunt generally resists doing the necessary rehab exercises- with a few adjustments to her posture, staff got her back to better than I've seen her in twenty years! She has been to other rehabs; we have never seen this result. The staff appear to enjoy the residents, this is a big deal. If your loved one is placed here, they are with folks who care about what they do and are highly skilled.

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Government Inspection History

4 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 18, 2025Fire Safety StandardHealth Standard11 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 14, 2025

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Mar 12, 2025

Feb 28, 2024Fire Safety StandardHealth Standard13 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2024

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2024

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2024

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2024

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 13, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity B of L: potential for minimal harm, patternCorrected Mar 13, 2024

Sep 28, 2023Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 29, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 29, 2023

Sep 14, 2022Fire Safety StandardHealth Standard9 citations
  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 7, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 7, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2022

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Chicopee Rehabilitation and Nursing Center offer?

Chicopee Rehabilitation and Nursing Center offers Skilled Nursing / Long Term Care.

Where is Chicopee Rehabilitation and Nursing Center located?

Chicopee Rehabilitation and Nursing Center is located at 44 New Lombard Road in Chicopee, Massachusetts.

What do families say about Chicopee Rehabilitation and Nursing Center?

Reviews of Chicopee Rehabilitation and Nursing Center are consistently positive, with families and residents praising the nursing and therapy staff by name and highlighting strong outcomes from short-term rehab stays. Multiple reviewers also mentioned better-than-expected food quality for a nursing facility.

How did Chicopee Rehabilitation and Nursing Center do on recent health and safety inspections?

Chicopee Rehabilitation and Nursing Center had 4 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Chicopee Rehabilitation and Nursing Center?

Submit the Request Information form on this page to connect with Chicopee Rehabilitation and Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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