Deb Frank
Sep 2026
Exceptional support and warm service from day one<br>Moving a parent into a new community is a huge transition, but the team at The Wellington has made the entire process seamless long before my dad has even unpacked his first box.<br>From the very beginning, the level of service has been outstanding:<br>Warm Welcome: The administrator personally welcoming me the moment I walked in the door to drop off some of my dad's belongings before his move.<br>Weekend Service: When I dropped in for an unannounced visit to see the facility the weekend receptionist was incredibly accommodating, friendly, and helpful as was Betsy.<br>Prompt Communication: Beth has been fantastic at answering all of our questions promptly, keeping us informed and reassured every step of the way.<br>Seeing how attentive, organized, and genuinely caring the entire staff is before move-in day gives our family absolute peace of mind about the care my dad will receive once he’s settled. We couldn't have asked for a better experience starting out!









