Barbara Deren
Jan 2023
Remodeled inside
Immanuel Residences
1122 Gilbert Ave3.5(4 ratings)· Downers Grove average: 4.5
Part of Embrace Living Communities · 4 communities · (1 other nearby)
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1 / 7Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
With only a few Google reviews, feedback on Immanuel Residences is mixed: one reviewer liked the remodeled interior, while another raised serious concerns about management responsiveness and building safety. There isn't enough review volume to draw broad conclusions, but the complaint that does exist is significant.
What reviewers praise
- Recently remodeled interior mentioned by a reviewer
What reviewers flag
- One detailed report of poor management responsiveness to resident issues
- Same report cites frequent fire alarms and no evacuation plan
- Reviewer described a fire incident on the 4th floor
AI-generated from reviews and community data.
Immanuel Residences is a senior living community in Downers Grove, Illinois offering Independent Living. Families rate it 3.5 out of 5 across 4 reviews.
About Immanuel Residences
Immanuel Residences is an independent living community in Downers Grove, Illinois.
Families rate Immanuel Residences 3.7 out of 5 based on 3 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Immanuel Residences
Independent Living
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Help Me ChooseReviews of Immanuel Residences
3.5overall · 4 ratings combined
3.5★ on Google (4)
Allison Reed
Sep 2022
Advice to you ... apply elsewhere! Here at Immanuel Residences, it is managed very poorly. The manager, Jackie, does not address the issues of the residents. I have had ongoing issues, reported them to Jackie, and what did she do? She made things worse for me. When I applied here for a place to live, Jackie put on a smile and fake attitude to get me to sign a lease. It was a very short time after I moved in, then I started to find out who the real Jackie was. Not one tenant had anything nice to say about Jackie. Everyone complains about how everything is mismanaged. I hear horror stories about what a disaster the recent building remodel was. The fire alarm goes off about once a month. We had a fire on the 4th floor. Their is no evacuation plan set for when fires occur. Oh, and when I go to see Jackie to talk to her, she is either at lunch or went home early, which happens frequently. These events are just a tip of the ice berg, but the most important to share with the public.
Frequently Asked Questions
What types of care does Immanuel Residences offer?
Immanuel Residences offers Independent Living.
Where is Immanuel Residences located?
Immanuel Residences is located at 1122 Gilbert Ave in Downers Grove, Illinois.
What do families say about Immanuel Residences?
Immanuel Residences carries a 3.5 out of 5 rating from 4 Google reviews. There isn't enough review volume to draw broad conclusions, but the complaint that does exist is significant. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Immanuel Residences?
Submit the Request Information form on this page, or contact Immanuel Residences directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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