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Quick Facts

Year opened
1999
Ownership
Locally owned by Dr. Nancy Oppenheimer-Marks
Years operating locally
Serving Dallas families since 1999
Care model
Non-medical in-home care, not nursing care

What Families Think

Families describe Home Instead of Dallas as a locally owned in-home care agency where caregivers and especially care coordinator Kimberly Maxwell are praised for reliability, compassion, and helping loved ones transition through worsening health needs. Most reviewers rate their experience highly, citing responsive service and trustworthy caregivers, though one reviewer had trouble reaching the office by phone.

The Good

  • Caregivers described as reliable, compassionate, and trustworthy
  • Care coordinator praised for personalized attention and guidance
  • Quick response times when starting service
  • 24/7 in-home care available for complex needs
  • Helped clients through dementia and fall-risk transitions

The Bad

  • One report of an automated phone system that was hard to navigate

AI-generated from reviews and community data.

About Home Instead

Types of Senior Care in Dallas, TX

Senior Home Care in  Dallas, TX

If you need help caring for your loved one and keeping them safe in their home, we are here to help.

Home Instead Senior Care in Dallas, TX offers many types of in-home senior care that can be individualized to meet the needs of your family members. Call us at (972) 882-6468 for a free senior care consultation to learn how home care can benefit your family.

The Home Instead Senior Care network has been delivering in-home senior care for more than 20 years. All of our highly trained CAREGiversSM are bonded and insured for your peace of mind. Each CAREGiver completes a comprehensive training program to deliver individualized senior care with compassion.

What is Senior Care?

"Senior Care" simply means care that does not involve nursing-type activities such as wound changes. In-home senior care provides practical support with a human touch. Our compassionate CAREGivers assist elder clients with common activities of daily living like showering, cooking and much more. CAREGivers even can help with errands and transportation.

Explore the many ways your family members can benefit from senior care services.

Types of Senior Care We Offer in the Dallas, TX area:

•    Companionship Care
•    Personal Care
•    Meals & Nutrition
•    Transportation
•    Household Duties
•    Respite Care
•    Palliative / Hospice Care Support
•    24 Hour Care

Care Provider Dallas, TX

Home Instead Senior Care of Central Dallas is your trusted home care provider when it comes to helping keep Mom, Dad, your grandparents or friends in their homes as they grow older with the help of home CAREGivers.

Owned by Dr. Nancy Oppenheimer-Marks, the local Home Instead Senior Care office is one of hundreds of independent franchises around the world dedicated to meeting the needs of a deserving senior population. It is Nancy's passion and priority to provide area seniors with quality care and heartfelt compassion in Dallas, TX.  

Our Story

It all started in 1999...

When was the last time you wandered around a bookstore The popularity of Amazon and e-readers has almost wiped out the pastime for a lot of us, but thank goodness that wasn't the case for Dr. Nancy Oppenheimer-Marks, circa 1999.  It was there among the stacks of fiction she spotted a magazine cover touting Home Instead Senior Care and its franchising opportunities.

 At the time, she was an Associate Professor at Southwestern Medical School in Dallas, but the recent loss of her parents and changes to her job obligations had her thinking about her true calling in life. Watching her parents age had been difficult, and it reinforced the notion that both senior care and advocating for seniors were very important to her.  

 She and her husband discussed the opportunity to buy the central Dallas franchise, and agreed it was the right thing for Nancy to do. She opened her central Dallas location in 1999 and never looked back.

 Nancy's passion for advocating and helping seniors and their loved ones make good decisions about their care has expanded over the years to include her office staff of seven and the numerous CareGivers who take great pleasure in providing excellent care to each and every client. To us, it will always be personal.

Senior Home Care In Dallas, TX.

Our families live and work in Dallas, TX, so we're invested in our community on a very personal level. And we believe every family in the area deserves individualized in-home senior care with a compassionate touch. That's why we established Home Instead Senior Care of Dallas, TX.

As a locally owned business, we offer friendly, responsive service right in your neighborhood. We're dedicated to making our community a better place to live for seniors and their families.

Trusted Care Provider Since 1994

Paul and Lori Hogan founded Home Instead, Inc. in 1994 in Omaha, Nebraska. Paul's own family experience caring for his grandmother led him to realize many families could use the help of an in-home caregiver. He and Lori set about creating a company to help seniors to live independently at home. That mission still drives the company and its franchise network today.

Home Instead, Inc. began franchising in 1995. Today, the Home Instead Senior Care network has grown to include more than 1,000 franchises around the world -- including this office in Dallas, TX. While our franchise network is international, our office is local. We've been in business for 17 years are a trusted source for senior care in our community.  To us, senior home care is personal.

Home Care Consultation

If you or a loved one could use a little help with senior care, give us a call for more information on how we can help: (972) 882-6468

Check out our team here at Home Instead Senior Care Dallas, TX.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.2overall · 10 ratings combined

4.6★ on Google (9) · 1★ on Yelp (1) · Yelp page ↗

Emily Greer

Oct 2025

via Google

Kimberly Maxwell, care coordinator, is the kind of gifted, kind, and positive professional that truly changes people's lives for the better. Kimberly handled all of my concerns related to a complicated transition for my 82-year old mother with the kind of focused attention that made me feel I was her only client. Her insight and wisdom related to how to help my mom allowed me to make excellent choices for my mom's changing care needs. Most of all, my mother felt she had someone she could trust in Kimberly. Kimberly allayed my mother's fears and helped her obtain the most well-suited care providers to help her through a difficult time. I am so absolutely thankful for Kimberly and the entire Home Instead team!

Amy Greer Thompson

Oct 2025

via Google

I’m out of words to describe the patient, thorough, pro-active and professional care Kimberly and her team shared while working with us over the past few months. The in-home care pros became warm and treasured friends to Mom. Kimberly led us toward the next step of assisted living with priceless insight, experience, and a relationship with Mom that gave her confidence and trust in an otherwise enormous life change. Five stars aren’t enough. So grateful for this team of caregivers!

Susan Lutes

Sep 2025

via Google

Home Instead has been such a great help for our family. The owner, management and caregivers have been wonderful. They respond immediately to phone calls. The caregivers have been so kind and supportive. They are all friendly, warm and trustworthy. Service was quick to start. I can highly recommend this agency !!!

Jeff Blackwell

Nov 2024

via Google

Not sure what their services are like - I never even got that far. The automated answering service on every line I can find hangs up every time I press a button on my phone to try to get the proper extension. The only way to get a call back is to agree on the website to let them send you junk marketing texts. Why on earth would anyone trust people who obviously don't want to be reached on the phone with an elderly parent ?

Vincent Henry

Sep 2024

via Google

Great company, very timely, and professional in all areas!!

Request information

Ask about availability, pricing, or a tour. Your details go only to Home Instead — never sold or shared.

Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers Assisted Living, At-Home Care, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Is Home Instead pet friendly?

Yes — Home Instead lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Home Instead located?

Home Instead is located at 5720 Lyndon B Johnson Fwy #185 in Dallas, Texas.

What do families say about Home Instead?

Families describe Home Instead of Dallas as a locally owned in-home care agency where caregivers and especially care coordinator Kimberly Maxwell are praised for reliability, compassion, and helping loved ones transition through worsening health needs. Most reviewers rate their experience highly, citing responsive service and trustworthy caregivers, though one reviewer had trouble reaching the office by phone.

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Nearby Communities

Other senior living options within 25 miles of Dallas.