MyLivingChoice

Home Instead

35590 Center Ridge Rd #101

4.8(48 ratings)· North Ridgeville average: 4.2

Home Instead — photo 11 / 5

Quick Facts

Caregiver Continuity
Same caregiver retained for over two years
Service Scope
Includes laundry, meal prep, errands, and appointments
Pricing Transparency
No published pricing; contact agency for quote

What Families Think

Families describe Home Instead as a dependable in-home care provider that helps aging parents remain independent, with several reviewers highlighting long-term relationships with the same caregiver over months or years. Reviewers consistently praise specific caregivers and office staff by name for reliability and warmth, and the agency holds a 4.8 out of 5 rating from 48 Google reviews.

The Good

  • Caregivers praised by name for reliability and warmth
  • Helps clients stay in independent living longer
  • Consistent, long-term caregiver relationships reported
  • Responsive office staff and case managers noted
  • Assistance with laundry, meals, errands, and appointments

The Bad

  • No published pricing; must contact directly for cost

AI-generated from reviews and community data.

About Home Instead

Home Instead is a home health and hospice provider serving North Ridgeville, Ohio. The service focuses on in-home care that enables seniors to remain independent, with caregivers assisting with daily activities like household tasks, personal care, and companionship.

Families consistently praise the quality and continuity of care. Multiple reviews highlight strong relationships between clients and their assigned caregivers—several families mention caregivers by name and note that clients look forward to their visits. One family wrote, "Mom has since formed a wonderful relationship with her caregiver." Beyond caregiving, families also commend the responsiveness of the front office and case management team in coordinating care and answering questions.

The service holds a 4.8/5 Google rating across 48 reviews. Families describe feeling reassured by the professionalism and friendliness of the staff, and note that Home Instead has allowed aging parents to avoid or delay moves to assisted living settings.

Types of Care

Home Health and Hospice

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Reviews

4.8overall · 48 ratings combined

4.8★ on Google (48)

Leigh Davenport

May 2026

via Google

I can’t say enough good things about Home Instead. They are enabling my mom to stay in independent living and out of assisted living ( over my dead body, she says). We previously just had a house cleaner and now her apartment looks better than it ever has. Jasmine and Nicole have done a wonderful job of caring for mom and we are so grateful. Everyone we have worked with, Essence, Krissy and Katherine have all been so helpful and friendly. Honestly, this has been a godsend. Well done, ladies!

Cheryl Deptula

Apr 2026

via Google

This is the second time I have used Home Instead. The first time was in 2022, and 2 years ago I requested assistance and was assigned Lisa who is still a caregiver to me three days/week, four hours each day. I certainly look forward to the time that Lisa arrives as our personalities clicked from day one in May 2024. She does my laundry, changes sheets on bed, does grocery shopping in addition to running other errands, makes my lunch, and prepares meals that I just need to warm up in the microwave. I use a rollator and she loads it in my car for doctor visits and/or tests. She knows ALL the little necessities I need and makes sure a supply is always available. I am a happy 82 year old female with dedicated service and support from Lisa.

Ginger Vasilakis

Apr 2026

via Google

Home Care is wonderful to work with! My father's aide Tanya is awesome! She takes great care of him. He looks forward to his time with her.

Michael Majewski

Mar 2026

via Google

We were very cautious looking for a caregiver for Mom. We gave home Instead a call and Marny immediately reached out. Mom has since formed a wonderful relationship with her caregiver Carla. And we get great customer service from their front office. If you're on the fence like we were give them a call anyways. They are very friendly and there is no pressure.

Laural Hoerrle

Jan 2026

via Google

Susan is a wonderful caregiver she helps my mom out 2 days a week. Gives us peace of mind and we appreciate all she does. Krissy is also a wonderful case manager!!

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