Home Instead

Shirley Rosenbaum

Jan 2026

via Google ↗

I had a very disappointing experience with the Morgantown Home Instead service. Caregivers often didn’t show up, leaving me alone when I was expecting support. When they did arrive, several spent much of their time on their phones instead of providing care. My experience was overwhelmingly negative except for the same caregiver Sylvia praises, which shows the problem isn’t with every individual, but with the service as a whole. As Sylvia Cooper noted in her review, Susan Wiles consistently showed genuine care, professionalism, and the kind of support the service should provide.

Sylvia Cooper

Apr 2024

via Google ↗

Susan Wiles is my special person. She keeps track of things, fixes things and goes above and beyond to help me cope with pain and discomfort. She also is interesting to talk to and knows how to make me laugh. She has been there for me literally since my first day with Home Instead and I consider her to be a friend. If I could give her stars, I would.

Robert Fowler

Apr 2024

via Google ↗

My wife and I would like to give a big Shoutout to Kathy Kurtz. We appreciate her so much for everything she does for our Dad Charlie Fowler. She is very punctual and dependable and keeps us informed of any changes she sees with him. He thinks the world of her and that makes our days much easier. Sometimes it’s the little things like putting lotion on his skin that make him smile. Keep up the thoughtfulness and always being a step ahead Kathy

Mordy Friedberg

Apr 2024

via Google ↗

Kathy is extremely cooperative

Emily Fleming

Apr 2024

via Google ↗

Mary S. is a very kind and compassionate caregiver who promptly attends to our father’s needs. She is very willing to perform the necessary tasks to make Dad comfortable and content,