john harman
Apr 2026
Didnt have my necessary medicine. Apparently meds delivered by some pharmacy , critical ones never came, and not much response from , if any from the staff.
1 / 5Quick Facts
- Total units
- 100
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 100
- Inspections
- View history (38 citations)
CMS Care Compare
What Families Think
Reviews of Sundale Nursing Home are mixed, with some families praising attentive nursing care and cleanliness during rehab stays, while others describe understaffing, rude staff interactions, and unresponsive administration during long-term care.
The Good
- Nurses and aides praised as caring
- Facility described as impeccably clean
- Rehab care and food quality well-reviewed
- Kitchen accommodated special dietary requests
The Bad
- Multiple reports of understaffing
- Several mentions of rude staff behavior
- One report of uncaring, unresponsive administration
- One report of missed critical medication delivery
AI-generated from reviews and community data.
Sundale Nursing Home is a senior living community in Morgantown, West Virginia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 12 reviews.
About Sundale Nursing Home
Sundale Nursing Home is a skilled nursing and long-term care facility in Morgantown, West Virginia, with a licensed capacity of 100 residents.
Family experiences at Sundale are notably mixed. Several families praise the nursing staff and nursing assistants as caring and competent, with one noting the facility as "impeccably clean." However, other families report significant operational concerns: staffing shortages are mentioned repeatedly, medication delivery failures have left residents without critical prescriptions, and some families describe the administration as unresponsive to care requests and family concerns. A few families also reported instances of rudeness from staff members.
Sundale holds a 3.2 out of 5 Google rating based on 12 reviews, reflecting the stark divide in resident and family experiences. Prospective families should weigh the positive reports about direct care staff against the documented issues with facility management, medication handling, and overall staffing levels.
Types of Care at Sundale Nursing Home
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Sundale Nursing Home
3.2overall · 12 ratings combined
3.2★ on Google (12)
Cristy Lamar
Oct 2024
The staff there are very rude to the patients. They don't handle COVID procedures as they should. Very understaffed. And some of the staff are very rude.
Beverly Smith
Aug 2023
My brother was in this facility for approx 18 months until he passed away. The nursing staff and nursing assistants were very good to my brother, but they were grossly understaffed. The administration is uncaring and totally disregarded many of our concerns. At the end we had to fight for any comfort measures requested for him and the family. The caseworker assigned to him was inattentive and actually rude. There was a family member there daily checking on him. We had to take it upon ourselves to supply safety and comfort measures for him. Loved the caregivers. Administration was terrible.
Bill Reger-Nash
Apr 2022
Sundale is Wonderful My wife Jan had surgery at the Cleveland Clinic last month. She needed follow-up rehabilitation in Morgantown after her hospital stay. We decided to move her to Sundale Rehabilitation because of their excellent reputation. We were pleased to be accommodated there. The nurses, nursing assistants, and housekeeping at Sundale are extraordinary. The facility is impeccably clean. The medical director is among the best in the region. We could not have received better care. The staff and administration were professional, competent, compassionate, have positive attitudes and were always ready to assist. My wife Jan was treated like a queen. The recent renovations are making the institution even more bright, cheery and functional. The food was quite good. Institutional food is difficult to prepare. Their kitchen staff is to be commended. There was adequate variety, the fresh fruits and vegetables were nicely prepared and presented, and the desserts were tasty. Our special requests were accommodated.
James Leonard
Feb 2017
One of our very dear church members just died, after spending the last year or so at Sundale. I was so impressed by the competent and caring staff at Sundale on my many visits. The family kept affirming Sundale's care of their loved one during the funeral week.
Government Inspection History
4 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 14, 2025Fire Safety StandardHealth Standard12 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2025
Provide enough food/fluids to maintain a resident's health.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 11, 2025
Jan 3, 2024Health Complaint4 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 26, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 26, 2024
Feb 22, 2023Fire Safety StandardHealth Standard10 citations
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 3, 2023
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 3, 2023
Nov 10, 2021Fire Safety StandardHealth Standard12 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2021
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021
Ensure that testing and maintenance of electrical equipment is performed.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 29, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Sundale Nursing Home offer?
Sundale Nursing Home offers Skilled Nursing / Long Term Care.
Where is Sundale Nursing Home located?
Sundale Nursing Home is located at 800 J D Anderson Drive in Morgantown, West Virginia.
What do families say about Sundale Nursing Home?
Reviews of Sundale Nursing Home are mixed, with some families praising attentive nursing care and cleanliness during rehab stays, while others describe understaffing, rude staff interactions, and unresponsive administration during long-term care.
How did Sundale Nursing Home do on recent health and safety inspections?
Sundale Nursing Home had 4 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Sundale Nursing Home?
Submit the Request Information form on this page to connect with Sundale Nursing Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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