Lori Jackson
Jul 2026
Ben has been a wonderful carefiver to our dad.
Home Instead - Home Care Services of Carrollton, Frisco & Plano Texas
4425 Plano Pkwy Ste 2015(9 ratings)· Carrollton average: 4.4
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1 / 6Quick Facts
- Scheduling tool
- Online portal for tracking caregiver visits
- Caregiver continuity
- Agency tries to match same caregiver each visit
- Payment structure
- Flexible pay structure compared to other agencies
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Home Instead of Carrollton as a home care agency that provides attentive, reliable caregivers and a responsive office staff. Reviewers repeatedly highlight specific caregivers who became trusted, consistent presences in aging parents' daily lives, along with an easy-to-use online portal for scheduling and communication.
What reviewers praise
- Caregivers described as kind, attentive, and reliable
- Office staff responsive to calls and questions
- Efforts made to keep same caregiver for consistency
- Helpful app/portal for tracking care and communication
- Flexible scheduling that adapts to changing needs
AI-generated from reviews and community data.
Home Instead - Home Care Services of Carrollton, Frisco & Plano Texas is a home care agency serving Carrollton, Georgia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Emergency Call System and 24-Hour Staff. Families rate it 5.0 out of 5 across 9 reviews.
About Home Instead - Home Care Services of Carrollton, Frisco & Plano Texas
Home Instead is an at-home care agency serving Carrollton, Georgia. The agency provides in-home caregiving to help clients with daily activities and support while remaining in their own homes.
Reviewers consistently praise the agency's responsiveness and ability to match families with suitable caregivers. Multiple families reported that Home Instead quickly accommodated their needs, including adjusting care as a parent's situation changed. Reviewers also highlighted the professionalism of both office staff and caregivers, noting patience, reliability, and kindness across interactions.
Families described caregivers as protective and attentive to personal care tasks such as meal preparation and mobility assistance. One reviewer, a healthcare practice owner, stated they feel "very fortunate" referring clients to the agency. Another wrote that the caregiving team "became like a member of our family."
Types of Care at Home Instead - Home Care Services of Carrollton, Frisco & Plano Texas
At-Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- Transportation Services
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Help Me ChooseReviews of Home Instead - Home Care Services of Carrollton, Frisco & Plano Texas
5overall · 9 ratings combined
5★ on Google (9)
Laurie Hitzelberger
Jul 2026
We haven't been with Home Instead very long, but they worked very hard to find us the perfect CarePro match for our family, and we couldn't be happier. The CarePros are very professional, reliable, experienced, and kind. The office staff answered our many questions with patience, which we truly appreciate. We chose Home Instead based on a positive experience from a friend, and when we compared to other agencies, we liked the flexibility of their pay structure. We also appreciate the app, which is informative and allows us to stay in communication.
Lori Mays
Oct 2024
Robin Nichols was assigned to care for our Mom in our home 3 days a week, M,W,F. for 4 hours each of those mornings for over a year. She's a wonderful caregiver and became like a member of our family. She protected my mom from falling, fixed her breakfast and lunch, was so extremely patient with her in conversations when my mom's hearing wasn't easy. We truly appreciated her kindnesses to our mom and she was so alert to her moods and health changes and informed us of anything that needed to be addressed. I cannot speak highly enough of Home Instead and any substitution if Robin was out for any reason which was few times and far between. Thank you Robin and Home Instead!
Frederick Nathan
Sep 2024
We were extremely impressed with the professionalism of the staff at Home Instead from our very first contact and throughout our relationship.<br>Most impressive was Winnie, who helped my wife recoup from a serious illness. Winnie is a kind, thoughtful, proficient caregiver who helped us transition to the point that my wife has become fairly independent. Our friends and family who visited were similarly impressed.Winnie cared for my wife and tended to her needs while keeping our home neat etc. in short we looked forward to her arrival and consider ourselves fortunate to have had Winnie as our caregiver.<br>Fred and Esther Nathan
Tamara Antonino
May 2024
I am on owner of a healthcare practice. I feel very fortunate with knowing that anyone I refer or send to Home Instead Carrollton for care will be very well taken care of. Thank you for all of your hard work.
Frequently Asked Questions
What types of care does Home Instead - Home Care Services of Carrollton, Frisco & Plano Texas offer?
Home Instead - Home Care Services of Carrollton, Frisco & Plano Texas offers At-Home Care.
Where is Home Instead - Home Care Services of Carrollton, Frisco & Plano Texas located?
Home Instead - Home Care Services of Carrollton, Frisco & Plano Texas is located at 4425 Plano Pkwy Ste 201 in Carrollton, Georgia.
What do families say about Home Instead - Home Care Services of Carrollton, Frisco & Plano Texas?
Home Instead - Home Care Services of Carrollton, Frisco & Plano Texas carries a 5.0 out of 5 rating from 9 Google reviews. Families describe Home Instead of Carrollton as a home care agency that provides attentive, reliable caregivers and a responsive office staff. Reviewers repeatedly highlight specific caregivers who became trusted, consistent presences in aging parents' daily lives, along with an easy-to-use online portal for scheduling and communication. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Home Instead - Home Care Services of Carrollton, Frisco & Plano Texas?
Submit the Request Information form on this page, or contact Home Instead - Home Care Services of Carrollton, Frisco & Plano Texas directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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