MyLivingChoice

Evergreen at Arbor Hills

2314 Parker Rd

4.2(60 ratings)· Carrollton average: 4.4

Evergreen at Arbor Hills, photo 11 / 6

Quick Facts

Age policy
Marketed as a 55-plus community
Income requirement
Moderate-income applicants may not qualify
Nearby green space
Walking access to Arbor Hills park

What Families Think

Reviewers generally describe Evergreen at Arbor Hills as an affordable, friendly independent living community with helpful front-office staff, though several note that maintenance upkeep and management stability have been inconsistent over time. Long-term residents point to strong periods under certain managers and rougher patches after turnover, with recurring complaints about dirty hallways, windows, and elevator outages.

The Good

  • Friendly, helpful leasing staff frequently praised by name
  • Comparatively low rent for the amenities offered
  • Residents describe an active, social community atmosphere
  • Dog-friendly community
  • Walking access to Arbor Hills park nearby

The Bad

  • Multiple reports of dirty hallways, windows, and elevator outages
  • Several reviewers cite instability and inconsistency after management changes
  • One report of a demanding, seemingly predatory application process

AI-generated from reviews and community data.

Evergreen at Arbor Hills is a senior living community in Carrollton, Texas offering Independent Living. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 60 reviews.

About Evergreen at Arbor Hills

Evergreen at Arbor Hills is an independent senior living community in Carrollton, Texas, designed specifically for seniors seeking a carefree lifestyle with on-site services and amenities.

The community features apartment-style residences thoughtfully designed to provide the comforts of home alongside convenient services, activities, and social opportunities with other residents. Churchill Residential, Inc., the operator, was founded in 2002 with a commitment to developing and operating high-quality housing communities for seniors under the Evergreen brand.

The community is conveniently located in the Arbor Hills area on the border of Carrollton and Plano, with walking access to the nearby Arbor Hills park and minutes from the Shops of Legacy shopping center.

Types of Care at Evergreen at Arbor Hills

Independent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Rooms
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Outdoor Patio
  • Security
  • Transportation Services

Activities

  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Evergreen at Arbor Hills

4.2overall · 60 ratings combined

4.2★ on Google (60)

Eve Holland

May 2026

via Google

If you want good maintenance and great management, dont move here! This particular Evergreen has gone downhill fast since the previous management of Kristi and Simone left. The last manager didnt last a year and it's a blessing she is no longer a here. Rudolph, the so called assistant leasing manager is is a joke. He isn't capable of providing activities or listening to our suggestions, so the residents create activities for everyone. And forget about getting a storage unit here. According to Rudolph the wait list goes back to 2017, even though a half dozen people have moved out recently that had storage units. The hallways and windows are never clean. Dont believe the reviews of a 4 and 5 star rating. Several residents have moved to a brand new senior complex called Meriposa. Do yourself a favor and talk to the residents prior to signing a contract.

S A

May 2026

via Google

This review reflects the current management structure at Evergreen Arbor Hills following the departure of the previous manager. The office is now operating in a more organized, stable, and professional manner. Resident interactions are handled with clarity, consistency, and respect. The environment has become noticeably calmer and more manageable, with improved communication and follow‑through on routine matters. These changes demonstrate that effective leadership directly impacts the quality of life for senior and disabled residents. This updated rating acknowledges the positive operational shift under the new office management.

Cherry Leslie

Mar 2026

via Google

My name is Cherry Leslie and I just moved into Evergreen at Arbor Hills in December. I already feel like this is "Home". Both Whitney and Rudolph have been wonderful, And Whitney, especially has gone way out of her way to help me change over my phone service. (It seems like a nightmare to me until she helped!) There are so many little details that I've noticed about Evergreen that makes this the perfect place for me to live. So many big and small things that it would take too long to write in this small space. So I just wanted to give a shout out to Evergreen, and the staff, Whitney, Rudolph, Ramos, And Jermaine.

Bridgette McFarland

Aug 2025

via Google

Whitney Gonzalez, and Rudolph Ward, are very perfessional they make you feel so comfortable and right at home. They truly care about the people and show it in a huge way. I highly recommend Arbor Hills to anyone looking for a 55 plus community they will make sure you are more than welcome.

Denise Riemenschneider

Jun 2025

via Google

Great staff, great place!!!

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Frequently Asked Questions

What types of care does Evergreen at Arbor Hills offer?

Evergreen at Arbor Hills offers Independent Living.

Where is Evergreen at Arbor Hills located?

Evergreen at Arbor Hills is located at 2314 Parker Rd in Carrollton, Texas.

What do families say about Evergreen at Arbor Hills?

Reviewers generally describe Evergreen at Arbor Hills as an affordable, friendly independent living community with helpful front-office staff, though several note that maintenance upkeep and management stability have been inconsistent over time. Long-term residents point to strong periods under certain managers and rougher patches after turnover, with recurring complaints about dirty hallways, windows, and elevator outages.

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