MyLivingChoice

Home Instead

3518 Old Redbud Dr

4.9(134 ratings)· Gastonia average: 4.4

Home Instead, photo 11 / 5

Quick Facts

Service model
In-home caregiving, not a residential facility
Care focus
Support for seniors transitioning home from hospital

What Families Think

Home Instead in Gastonia provides in-home caregiving support rather than a residential facility, and families consistently praise the personal attention and reliability of individual caregivers. Reviewers highlight strong communication with office staff and coordinators, along with genuine warmth toward the seniors they serve.

The Good

  • Consistently high 4.9-star rating from 134 reviews
  • Caregivers praised by name for personalized attention
  • Strong communication between family, office staff, and caregivers
  • Helpful after hospital discharge transitions
  • Caregivers assist with cooking, laundry, and companionship

AI-generated from reviews and community data.

Home Instead is a senior living community in Gastonia, North Carolina offering Assisted Living. Amenities include Housekeeping, Laundry Service and Dietary Accommodations. Families rate it 4.9 out of 5 across 134 reviews.

About Home Instead

Home Instead in Gastonia, North Carolina provides assisted living and in-home care services for seniors. The community serves families seeking personalized support with activities of daily living, meal preparation, and companionship.

Families consistently praise the reliability and warmth of Home Instead's caregiving team. Reviewers highlight how individual caregivers, including Kayla, Kayley, Ta'Siah, and Lavonda, build genuine connections with clients, learning routines and preferences while managing household tasks. One family wrote, "it gives me a sense of peace knowing Kayley is there taking care of him." Families also note strong communication from the care coordination and scheduling staff, with caregivers arriving as promised and responding to needs with flexibility and kindness.

Home Instead holds a 4.9 out of 5 star rating across 134 Google reviews, with families describing the service as compassionate, reliable, and genuinely supportive of both seniors and their relatives.

Types of Care at Home Instead

Assisted Living

Amenities

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Grocery Shopping and Errands

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Help Me Choose

Reviews of Home Instead

4.9overall · 134 ratings combined

4.9★ on Google (134)

Melissa Greenleaf

May 2026

via Google

Home Instead was an excellent service for me when I got home from the hospital. They were very kind and caring. They're communication was excellent. They were there when they said they would be. And they were extremely helpful to me. I particularly loved having Kayla as my care person. She was friendly, helpful, and fun to be with. Ashley was also wonderful. Will use them again if needed. Highly recommend.

Ann Lorusso

Apr 2026

via Google

My father is cared for by Kayley T. And she is absolutely amazing. She knows my father’s routine, cooks for him, does his laundry and spends time talking with him. She is definitely a Godsend because I know she takes great care of my dad. I live in another state but visit frequently and it gives me a sense of peace knowing Kayley is there taking care of him.

Tim

Mar 2026

via Google

Home Instead is amazing, they help my grandma with anything she needs. The care givers are nice and always does a good job. Lavonda is our caregiver and she has been awesome at her job and is sweet to my grandma. Highly recommend.

Steven Key

Mar 2026

via Google

I’ve had the pleasure of partnering with Home Instead Gastonia, and they consistently provide compassionate, reliable care for seniors and their families. Their team truly cares, communicates well, and goes above and beyond to support those they serve. I would highly recommend them to anyone looking for quality in-home care. Thank you for all you do for our seniors! 💚💜 Carepatrol Gastonia-Hickory-Asheville

Sherrie Craig

Dec 2025

via Google

I’m incredibly grateful for a company like Home Instead. From the very first referral through Sundae, I was made to feel like family. My expectations for my dad’s care were high, and Dana provided the reassurance I needed to know we were in the right place. From Tanya, the coordinator, to Hannah in scheduling, to Ta’Siah who offers such comforting care — the connection and teamwork among all of you truly feels like family. Thank you for being such an important part of this journey with us.

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Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers Assisted Living.

Where is Home Instead located?

Home Instead is located at 3518 Old Redbud Dr in Gastonia, North Carolina.

What do families say about Home Instead?

Home Instead in Gastonia provides in-home caregiving support rather than a residential facility, and families consistently praise the personal attention and reliability of individual caregivers. Reviewers highlight strong communication with office staff and coordinators, along with genuine warmth toward the seniors they serve.

How can families visit Home Instead?

Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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