MyLivingChoice

Home Instead

7598 N Mesa St #203

4.6(36 ratings)· El Paso average: 4.4

Home Instead, photo 11 / 5

Quick Facts

What Families Think

Home Instead in El Paso offers at-home care and holds a strong 4.6 rating from 36 Google reviews. Reviewers, including both family members and caregivers, describe a compassionate, dependable service with responsive office staff who work around individual schedules.

The Good

  • Caregivers described as compassionate and dependable
  • Staff flexible with changing family schedules
  • Office and leadership respond quickly to concerns
  • Consistent long-term care noted by one family
  • High overall rating from reviewers

The Bad

  • Several reviews are from caregivers about employment, not care quality
  • No published pricing information available

AI-generated from reviews and community data.

Home Instead is a senior care provider serving El Paso, Texas offering At-Home Care. Families rate it 4.6 out of 5 across 36 reviews.

About Home Instead

Home Instead is an at-home care community in El Paso, Texas.

Families rate Home Instead 4.6 out of 5 based on 36 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Home Instead

At-Home Care

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Reviews of Home Instead

4.6overall · 36 ratings combined

4.6★ on Google (36)

Lizzy Zamudio

Jun 2026

via Google

Home Instead Provider Services has been a wonderful support for our family. Their caregivers are compassionate, dependable, and treat their clients with genuine kindness and respect. The staff is professional and responsive, and we have been very pleased with the quality of care provided. I would highly recommend them to anyone looking for trusted in-home care for a loved one.

Ddd H. R.

Feb 2026

via Google

My father employed home in care when he became ill. They have worked with his schedule, which changes weekly They are Compassionate and understanding. I can't say enough good things about them and their staff. My father is an elderly vet who doesn't trust easily, and he has come to depend on David as a trusted person in his home. I highly recommend Home Instead if anyone needs care.

Sona Kumar

Feb 2026

via Google

We had a great experience with Home Instead over the past four years. The team was dependable, communicative and quick to respond when I had concerns. A special thank you to Sylvia, who cared for my mom with kindness and professionalism.

Sylvia Mendez

Feb 2026

via Google

I have been with Home Instead since 2019. My experience working as a care provider has been very helpful in developing more patience and understanding of my clients. Hands on, each and everyday I learn more. If you enjoy people and want to give your all with clients then Home Instead will offer this opportunity.

Rose Ayers

Jan 2026

via Google

Working with Home Instead as a caregiver has been one of the most positive and meaningful job experiences I’ve had. From the very beginning, the company showed me that they truly value their employees. One of the biggest strengths of Home Instead is their flexibility. They understand that caregivers have families, responsibilities, and real lives outside of work, and they genuinely work with your schedule instead of against it. That level of understanding is rare, and it makes a huge difference in day to day life. What stands out even more is how accommodating and protective the company is toward its staff. You never feel like you’re on your own. Whether you’re brand new to caregiving or you’ve been doing this work for years, Home Instead treats you with respect and makes you feel welcome. If you’re new, they provide solid training and make sure you feel prepared before you ever step into a client’s home. If you’re experienced, they trust your skills and still offer guidance whenever you need it. I also appreciate how the leadership and office staff communicate. They are approachable, patient, and always willing to listen. If something comes up whether it’s a scheduling issue, a personal concern, or a question about a client they respond quickly and professionally. You can tell they truly care about both their clients and their caregivers, and that creates a safe, positive environment for everyone. Home Instead is the kind of company that makes you feel valued, supported, and respected. They don’t just hire caregivers they build a team and a community. I’m grateful to be part of a workplace that puts people first and stands behind their employees every step of the way. Highly recommended.

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Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers At-Home Care.

Where is Home Instead located?

Home Instead is located at 7598 N Mesa St #203 in El Paso, Texas.

What do families say about Home Instead?

Home Instead in El Paso offers at-home care and holds a strong 4.6 rating from 36 Google reviews. Reviewers, including both family members and caregivers, describe a compassionate, dependable service with responsive office staff who work around individual schedules.

How can families visit Home Instead?

Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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