Judith Foley
Jul 2026
After an adjustment we love birch heights! Originally we were in a one bedroom apartment and we had the opportunity to move into a two bedroom! Love the two bedroom! It’s so spacious and bright with a lot of natural lighting.
1 / 6Quick Facts
- Building access
- Single elevator serves a 4-story building
- Rent policy
- Annual rent increases reported as high as 9.8%
What Families Think
Holiday Birch Heights is an independent living community in Derry, NH, where residents and families frequently describe a clean, friendly environment with attentive staff who know residents by name. However, many reviewers—especially in the last few years—report a steady decline in dining service staffing, food quality, and annual rent increases that have pushed monthly costs well past $5,000 for some residents.
The Good
- Staff described as warm, attentive, and family-like
- Facility consistently called clean and well-maintained
- Wide variety of activities: bingo, crafts, exercise, outings
- Apartments have closet space and some balconies
- Staff and management responsive to family concerns
The Bad
- Several reviewers report declining dining staff levels and slow meal service
- Multiple complaints about food quality worsening over time
- Several reports of steep annual rent increases (5-10%)
- Single elevator in a multi-story building causes long waits
- One report of a $4,400 refund dispute going unresolved for months
AI-generated from reviews and community data.
About Holiday Birch Heights
Holiday Birch Heights is a independent living community in Derry, New Hampshire.
Families rate Holiday Birch Heights 3.8 out of 5 based on 49 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Independent Living
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Help Me ChooseReviews
3.8overall · 49 ratings combined
3.8★ on Google (49)
Pat Hurd
Jul 2026
I love it here. I’ve been here a little over three years and everything is going really well! I love the staff, it’s more like a family than anything.
Barbara Bixby
Nov 2025
The food is above par from our local cooking in former house....more healthy and ample amounts....salads w/every lunch and soup w/every dinner. Breakfast offers abundant choices and is the best meal of the day....this writer's opinion. Love our apt. Thought I'd miss the big house on Lake Winnepesaukee, but have not. Lifestyle definitely different, but we adjusted right away. Lots to keep you busy. My cat even loves it here in Derry, NH. Affordable compared to other sites we searched for a year. Highly recommended.
Sandi Johnson
Oct 2025
The facility is extremely clean and bright with designated areas for activities such as crafting, bingo, exercise, movie nights, religious services, dining, corn hole, jig saw puzzling, choral group, etc. The staff treats everyone - residents and family of residents - like family. They know you by name when you walk into the lobby. The management staff is accessible and responsive. My family member has been at this facility for 9 months and loves it. She is so excited to participate in indoor activities as well as the many coordinated external field trips / activities.
Marcia Kneeland
Oct 2025
Birch Heights is everything I need. I have a really bad back and preparing meals, vacuuming, and changing my bed causes me great distress. The people are friendly I enjoy my time with them. Birch Heights works well for me
Frequently Asked Questions
What types of care does Holiday Birch Heights offer?
Holiday Birch Heights offers Independent Living.
Where is Holiday Birch Heights located?
Holiday Birch Heights is located at 7 Kendall Pond Rd in Derry, New Hampshire.
What do families say about Holiday Birch Heights?
Holiday Birch Heights is an independent living community in Derry, NH, where residents and families frequently describe a clean, friendly environment with attentive staff who know residents by name. However, many reviewers—especially in the last few years—report a steady decline in dining service staffing, food quality, and annual rent increases that have pushed monthly costs well past $5,000 for some residents.
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