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White Oak Manor Rutherfordton, photo 11 / 6

Quick Facts

Total units
80
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
80
Short stays
Short-term rehab and respite stays offered
Hospital proximity
Located near Rutherford Regional Hospital
Outdoor access
Secure outdoor spaces open to all residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families leave mostly positive Google reviews, praising friendly staff, a clean room, and a good recovery after surgery, though there are only six ratings averaging 3.5. One detailed review describes slow call-light responses on day shift and a poor rehab experience, while praising the night staff.

What reviewers praise

  • Staff described as responsive and caring
  • Clean rooms noted by a family member
  • Good recovery after open heart surgery
  • Night shift staff praised by one rehab patient
  • RN on site with 24-hour staffing

What reviewers flag

  • One report of call lights going unanswered for an hour or more on day shift
  • One reviewer felt therapy delayed recovery and left feeling mistreated
  • No published pricing
  • Only six Google ratings, so limited review evidence

AI-generated from reviews and community data.

White Oak Manor Rutherfordton is a senior living community in Rutherfordton, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.5 out of 5 across 6 reviews.

About White Oak Manor Rutherfordton

Hilltop Health And Rehabilitation is a skilled nursing facility in Rutherfordton, North Carolina, offering short-term rehabilitation, long-term care, and respite stays.

The facility features secure outdoor spaces accessible to all residents, including a designated smoking area. The community is conveniently located near Rutherford Regional Hospital.

Types of Care at White Oak Manor Rutherfordton

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of White Oak Manor Rutherfordton

3.5overall · 6 ratings combined

3.5★ on Google (6)

Myra Upton

Apr 2026

via Google ↗ · Report

I had to go here for a few weeks for rehab and IV antibiotics. Day shift always had excuses for why they didn't answer my call light for over an hour. I started taking notes, writing down times I pushed the light and when it was answered. Often someone would come in, turn off my call light and give an excuse and say they would be back "in a minute" only to have them come back in an hour or two. On day 10 I had a perfect day shift day because everyone knew I was taking notes. This kind of care is unacceptable. As a nurse for 39 years I'd never treat a patient like this. Often I'd have to holler out help, please help me just to get someone to actually help me. I felt like it was a hostile environment. All smiles and giggles from administration was a turn off. I gave them several days to do right but it never happened until they knew I was taking notes. Nurse yelled at me because she was listening in on my private conversation with my SO.<br><br>On another topic, I found night shift to be very pleasant and actually I loved all of them. Day shift could learn a few things from night shift. Most days as I layed in pain, I was just waiting for day shift to leave and the wonderful ladies on nights to take care of me. I give night shift a 5/5.<br><br>I asked to be transferred to another facility on day 11 because I couldn't take the abuse any longer. I finally did get to transfer on day 14 to a wonderful facility. PT is so understanding of my needs and are helping me to get stronger so I can go home. PT at Hilltop made me feel like they were delaying my recovery just so I had to stay the 30 days approved by my insurance.

Capt. Craig Bailey

Aug 2020

via Google ↗ · Report

Very pleased with the good care and responsive staff doing the best they could under extreme conditions due to the pandemic. My recovery from open heart surgery was very good and I thank the staff immensely.

Dwayne Truett

Sep 2016

via Google ↗ · Report

Very good people there recommend anyone to visit and see!

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By submitting, you're okay with us and White Oak Manor Rutherfordton reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

4 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 12, 2026Health Standard2 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

Jan 9, 2025Fire Safety StandardHealth Standard10 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 7, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 7, 2025

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

Sep 13, 2023Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Reasonably accommodate the needs and preferences of each resident.

    Severity G of L: actual harm, isolatedCorrected Sep 18, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2023

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023

Apr 27, 2022Fire Safety Standard1 citation
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does White Oak Manor Rutherfordton offer?

White Oak Manor Rutherfordton offers Skilled Nursing / Long Term Care.

Where is White Oak Manor Rutherfordton located?

White Oak Manor Rutherfordton is located at 188 Oscar Justice Road in Rutherfordton, North Carolina.

What do families say about White Oak Manor Rutherfordton?

White Oak Manor Rutherfordton carries a 3.5 out of 5 rating from 6 Google reviews. One detailed review describes slow call-light responses on day shift and a poor rehab experience, while praising the night staff. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did White Oak Manor Rutherfordton do on recent health and safety inspections?

White Oak Manor Rutherfordton had 4 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit White Oak Manor Rutherfordton?

Submit the Request Information form on this page, or contact White Oak Manor Rutherfordton directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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