Kim Washington Chanthavong
Jul 2026
This is a great place, my dad used to be here and they took great care of him<br>Thanks
1 / 5Quick Facts
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 125
- Inspections
- View history (75 citations)
- Nursing coverage
- Licensed nurses on-site 24 hours a day
- Quality rating
- CMS Four-Star Quality Measures rating
- Veteran support
- Specific recognition and support for veterans
- Stay length
- Short-term respite stays available
CMS Care Compare
What Families Think
Highline Post Acute is a skilled nursing and rehabilitation facility in Denver where many reviewers praise the rehab therapy team and describe staff as warm, attentive, and effective in helping patients regain mobility. However, the community has a notable number of serious complaints about hygiene neglect, slow call-button response, and communication breakdowns with administration, creating a mixed overall picture.
The Good
- Rehab therapy team frequently praised for strong recovery outcomes
- Many reviewers describe nursing and CNA staff as caring
- Admissions coordinator Anita Mosley repeatedly singled out for helpfulness
- CMS Four-Star Quality Measures rating cited
- Family communication and care conferences praised by several reviewers
- Clean, bright environment noted by multiple reviewers
The Bad
- Multiple serious reports of hygiene neglect, including unchanged briefs and dirty rooms
- Several reviewers cite slow or unanswered call-button responses
- Multiple complaints about poor follow-through from administration and social services
- One report of medication and IV administration errors
AI-generated from reviews and community data.
Highline Post Acute is a senior living community in Denver, Colorado offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 3.8 out of 5 across 85 reviews.
About Highline Post Acute
Highline Post Acute is a skilled nursing facility located off South Holly Street and East Iliff Avenue in Denver, Colorado. The community focuses on the safety, wellness, and healing of the patients it serves, offering skilled nursing and rehabilitation services in a coordinated, patient-centered manner.
Licensed nurses are available 24 hours a day, seven days a week, and the nursing and rehabilitation teams work together to build individualized care plans for residents. Recovery-focused rehabilitation takes place in an expansive, state-of-the-art rehab gym under the guidance of licensed rehabilitation staff, supporting patients working toward a return home.
The physical environment includes a lobby and courtyards where patients and family members can visit and rest, along with bright, window-filled spaces throughout the building. The facility serves a diverse resident population and includes specific recognition and support for veterans as part of its care culture.
Highline Post Acute has been recognized by the Centers for Medicare & Medicaid Services (CMS) with a Four-Star Quality Measures rating, a scale based on health inspections, staffing, and quality measures. The facility is led by an Executive Director with a nursing background, and departments including nursing, rehabilitation, and housekeeping coordinate to support residents' comfort and care during their stay.
For families, the community offers an ECard service, allowing loved ones to send personalized messages that staff will hand-deliver to a resident.
Types of Care at Highline Post Acute
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Highline Post Acute
3.8overall · 87 ratings combined
3.8★ on Google (85) · 3★ on Yelp (2) · Yelp page ↗
A
via YelpAlice B.
May 2026
My mother currently lives at Highline Post Acute, and I truly appreciate the kindness and patience the staff shows her every day. Communication has been great, and the staff is always willing to listen and help however they can. I'm very thankful for the dedication and support they continue to provide to my mother.
Alice Breitler
May 2026
My mother currently lives at Highline Post Acute, and I truly appreciate the kindness and patience the staff shows her every day. They always go above and beyond to make sure her needs are met, even during difficult situations. The team treats her with respect, compassion, and genuine care, which gives our family a lot of peace of mind. Communication has been great, and the staff is always willing to listen and help however they can. I’m very thankful for the dedication and support they continue to provide to my mother.
Neil Haller
May 2026
My family member has been well cared for at this nursing home. The staff is kind, attentive and respectful. The facility is clean and comfortable. There’s always room for small improvements, but overall we’re grateful for the quality of care they provide.
Ariana Lisandra Alvarado Juarez
May 2026
This is not even a 1 STAR. This is a no star! Why does this place exist. Do not place your loved ones in this place. They have neglected my father who lives here and it has not been the best. This place is horrible! They will neglect your loved ones. This place has left my dad with long extremely long nails and long beard and hair. They will not change their briefs for hours or days. I have went to visit my dad so many times and everytime he has a dirty brief. How is is possible for a brief to be nearly black? Neglect? Not checking on them or changing them in your shift. The staff is horrible. Based off the care from my dad.the staff isn’t doing their job,the right proper people are not being called to go down there to do a nail trim,a haircut. I go in there myself and shower my father because he’s always dirty. If a loved one refuses you keep<br>Trying or you have someone else try. Nope. They leave them just as they are. I have worked in different rehabs,AL,Memory care, Front desk for about 4 years and this is disappointing seeing the neglect my father has received.
Government Inspection History
10 inspection visits in the last three years, 75 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Dec 11, 2025Health Complaint1 citation
Ensure that residents are free from significant medication errors.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 24, 2025
Jul 14, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 6, 2025
Apr 7, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025
Feb 27, 2025Health Complaint4 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 26, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 20, 2025
Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 7, 2025
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 25, 2025
Sep 3, 2024Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2024
Aug 15, 2024Fire Safety ComplaintFire Safety StandardHealth ComplaintHealth Standard31 citations
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2024
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 30, 2024
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 18, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2024
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2024
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 18, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2024
Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 15, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 15, 2024
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 15, 2024
Observe each nurse aide's job performance and give regular training.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 15, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 23, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2024
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2024
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2024
Jun 6, 2024Health Complaint1 citation
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 23, 2024
Jan 11, 2024Health Complaint6 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2024
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 3, 2024
Help the resident with transportation to and from laboratory services outside of the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2024
Mar 9, 2023Fire Safety StandardHealth Standard14 citations
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2023
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 11, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2023
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2023
Nov 21, 2019Fire Safety StandardHealth Standard15 citations
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2019
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Provide care by qualified persons according to each resident's written plan of care.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2020
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 24, 2019
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2019
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Highline Post Acute offer?
Highline Post Acute offers Skilled Nursing / Long Term Care.
How much does Highline Post Acute cost?
Highline Post Acute has not published its pricing. For context, communities in Denver that publish rates start around $3,230 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Highline Post Acute located?
Highline Post Acute is located at 6060 E Iliff Ave in Denver, Colorado.
What do families say about Highline Post Acute?
Highline Post Acute is a skilled nursing and rehabilitation facility in Denver where many reviewers praise the rehab therapy team and describe staff as warm, attentive, and effective in helping patients regain mobility. However, the community has a notable number of serious complaints about hygiene neglect, slow call-button response, and communication breakdowns with administration, creating a mixed overall picture.
How did Highline Post Acute do on recent health and safety inspections?
Highline Post Acute had 10 government inspection visits in the last three years, with 75 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Highline Post Acute?
Submit the Request Information form on this page to connect with Highline Post Acute and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Highline Post Acute? Claim this listing to update photos, pricing, and details. It's free.
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