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Highland Park Rehabilitation and Care Community

500 Geneva St

4(94 ratings)· Aurora average: 4.4

Highland Park Rehabilitation and Care Community, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
110
Therapy services
On-site respiratory therapy alongside PT, OT, speech

What Families Think

Reviews for Highland Park are sharply divided: many families praise the warmth of front-desk staff and nurses, and describe good rehab outcomes and compassionate dementia care, while a substantial number of reviewers report serious care and cleanliness failures. The facility handles both short-term rehab and long-term skilled nursing, including a secured memory care area.

The Good

  • Front desk staff (Teresa, Elizabeth) frequently praised as warm
  • Nurses described as attentive and family-like
  • Physical therapy outcomes praised by several families
  • Long-term dementia residents reported as well cared for
  • Staff called supportive and communicative with families

The Bad

  • Multiple reports of slow call button response times
  • Several reviewers describe short staffing on some shifts
  • One serious report of neglect during a medical emergency
  • Reports of cleanliness issues including pests and odors

AI-generated from reviews and community data.

Highland Park Rehabilitation and Care Community is a senior living community in Aurora, Colorado offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 93 reviews.

About Highland Park Rehabilitation and Care Community

Highland Park Rehabilitation and Care Community is a skilled nursing and rehabilitation facility in Aurora, Colorado, offering 24/7 professional staffing to help residents achieve independence for returning home or pursuing long-term care.

The community provides specialized therapeutic services including physical, occupational, speech, and respiratory therapy as ordered by each resident's physician. Nursing staff deliver care with an emphasis on personalized, family-like attention.

Highland Park features a secure memory care neighborhood equipped with Wander Guard technology to ensure resident safety. The facility accepts admissions around the clock, seven days a week.

Types of Care at Highland Park Rehabilitation and Care Community

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Highland Park Rehabilitation and Care Community

4overall · 94 ratings combined

4★ on Google (93) · 5★ on Yelp (1) · Yelp page ↗

John MCCARLEY

Jul 2026

via Google

I believe that Highland Park Healthcare is an absolutely wonderful place. The people that I have had contact with are absolutely overwhelming and sincere in taking care of the residents. My only problem with the facility is the infestation of the cockroaches to the degree that I am having a new sign made up for the front entrance into the facility. I plan on re-naming it the "Roach Motel". This complaint was originally issued weeks ago and nothing was done, to the point that I even sent a letter to Nabil(Administrator) with a note that said "See me" taped to a Ziplock bag with a coach roach. Please let me know if you will be handling this situation to make this place more livable for human beings and NOT insects! Sincerely yours, John P. McCarley, PHD

Kristina Macone

Apr 2026

via Google

They are amazing, willing to go over and beyond to make accommodation for families.

Ruth Skinner

Apr 2026

via Google

Elizabeth is always warm and welcoming! She's very pleasant and always accommodating.

AXIE TISDELL

Mar 2026

via Google

The staff at this location is very nice, especially the receptions as you entered the building, - Teresa and weekend Receptionist Elizabeth.

Cruz Ramos

Mar 2026

via Google

Hi,<br>We would like to thank everyone at Highland Park Rehabilitation facility for the excellent care they give to our Dad who has been here for a little over 1 year now. It starts as soon as you arrive and are greeted at the front desk by Teresa or Elizabeth, they are both very welcoming and helpful, you notice that the culture of care is real and that your loved one will be taken care of as one of their own. Then you get to know the care providers (nurses and supporting staff) and you are reassured that pops will be all right, very professional staff that truly cares. Our family can't imagine having our Dad anywhere else.<br><br>Thanks

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Government Inspection History

6 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 28, 2025Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2025

May 22, 2025Health Complaint2 citations
  • Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 14, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2025

Dec 5, 2024Fire Safety StandardHealth Standard7 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 6, 2024

Apr 17, 2024Health Complaint2 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 20, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2024

Jul 13, 2023Fire Safety StandardHealth Standard21 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 10, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2023

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 12, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 12, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2023

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2023

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2023

May 4, 2022Fire Safety StandardHealth Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 25, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Highland Park Rehabilitation and Care Community offer?

Highland Park Rehabilitation and Care Community offers Memory Care and Skilled Nursing / Long Term Care.

Where is Highland Park Rehabilitation and Care Community located?

Highland Park Rehabilitation and Care Community is located at 500 Geneva St in Aurora, Colorado.

What do families say about Highland Park Rehabilitation and Care Community?

Reviews for Highland Park are sharply divided: many families praise the warmth of front-desk staff and nurses, and describe good rehab outcomes and compassionate dementia care, while a substantial number of reviewers report serious care and cleanliness failures. The facility handles both short-term rehab and long-term skilled nursing, including a secured memory care area.

How did Highland Park Rehabilitation and Care Community do on recent health and safety inspections?

Highland Park Rehabilitation and Care Community had 6 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Highland Park Rehabilitation and Care Community?

Submit the Request Information form on this page to connect with Highland Park Rehabilitation and Care Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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