MyLivingChoice

Highland Assisted Living & Memory Care

1948 Cooper St

4.4(13 ratings)· Jackson average: 3.9

Request Information
Highland Assisted Living & Memory Care, photo 11 / 6

Quick Facts

Licensed capacity
32 residents

California CDSS

Ownership
Owner personally involved in daily operations and care

What Families Think

Highland Assisted Living & Memory Care in Jackson, Michigan draws largely positive feedback, with many families praising compassionate staff, daily activities, and the hands-on involvement of the owner. A few reviewers reported inconsistent experiences, including one serious concern about hydration monitoring and comments suggesting staff may be stretched thin.

The Good

  • Caring, attentive staff highlighted by many families
  • Owner personally involved in day-to-day care
  • Clean, well-managed building
  • Daily activities for residents
  • Responsive communication with families

The Bad

  • One report of inadequate hydration monitoring and weight loss
  • One review describes staff juggling multiple combined job roles
  • No published pricing available

AI-generated from reviews and community data.

Highland Assisted Living & Memory Care is a senior living community in Jackson, Michigan offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 13 reviews.

About Highland Assisted Living & Memory Care

Highland Assisted Living & Memory Care is an assisted living and memory care community in Jackson, Michigan. It serves older adults requiring additional support with daily living and those managing cognitive decline, including Alzheimer's disease.

Most families describe attentive, compassionate staff who prioritize resident wellbeing. One family wrote, "It's not about the money. It's about taking care of people the way it is supposed to be." Families consistently mention daily activities, clean facilities, and responsive communication from management. Several families noted particular appreciation for the owner's involvement and approach to care. However, one family reported concerns about adequate hydration monitoring and staff attentiveness during their relative's stay, suggesting experiences vary.

Highland holds a 4.3/5 Google rating based on 12 family reviews. Most accounts reflect positive experiences, though the range of ratings indicates prospective families should discuss specific care protocols and staffing during tours.

Types of Care at Highland Assisted Living & Memory Care

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Highland Assisted Living & Memory Care

4.4overall · 13 ratings combined

4.4★ on Google (13)

Write a review

Kristen Sherman

Aug 2026

via Google ↗

My family gives great praise to Mike and all his staff. Not only did they take great care of my mother the whole staff was caring to family members. Answering questions or getting the answers not to mention all the smiling faces. This is a special place and I am so grateful Jackson has a home just for memory care, not to mention the MI-Waiver program that helped with the cost.<br>Thank you Mike, as well as each and every staff member that cared for my mom. The peace you brought our family truly cannot fully be expressed.<br>Kristen Sherman

Jesse Fuller

Jul 2026

via Google ↗

Could not be more pleased with the care and compassion they showed towards my Grandmother.

Jacqueline Wilson

Jan 2026

via Google ↗

As we started searching for places for our mom to go for her Alzheimer’s, Highlands was our final choice for many reasons. The initial call and speaking with Mike was informational. He took his time in helping us understand the ins and outs of their facility and even shared other resources to help our mom in this journey. In asking around to friends and family, this was the only facility with all good reviews- I heard nothing bad about Highland’s. I was told care was top notch.<br><br>Once we moved mom in, we experienced all that we heard. Caring staff, staff that goes above and beyond their job role to help our mom and other patients. They are great problem solvers in helping our mom feel comfortable and at home given this terrible disease she has and the challenges she has each day because of it.<br><br>Hands down the best decision we made in our mom’s Alzheimer’s journey has been bringing our mom to Highlands. They’ve all been a true blessing to us and mom.<br><br>Thank you Highland Staff❤️

Steve Tingley

Jan 2025

via Google ↗

Outstanding!<br>It doesn't get much better than Highland.<br>Mike was Fantastic and his staff was top-notch.<br>I would highly recommend this establishment to anyone who has a family member with dementia. They really care.

Request information

Ask about availability, pricing, or a tour. Your details go only to Highland Assisted Living & Memory Care, never sold or shared.

Frequently Asked Questions

What types of care does Highland Assisted Living & Memory Care offer?

Highland Assisted Living & Memory Care offers Assisted Living and Memory Care.

Where is Highland Assisted Living & Memory Care located?

Highland Assisted Living & Memory Care is located at 1948 Cooper St in Jackson, Michigan.

What do families say about Highland Assisted Living & Memory Care?

Highland Assisted Living & Memory Care in Jackson, Michigan draws largely positive feedback, with many families praising compassionate staff, daily activities, and the hands-on involvement of the owner. A few reviewers reported inconsistent experiences, including one serious concern about hydration monitoring and comments suggesting staff may be stretched thin.

How can families visit Highland Assisted Living & Memory Care?

Submit the Request Information form on this page to connect with Highland Assisted Living & Memory Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Highland Assisted Living & Memory Care? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Jackson.

Jackson Friendly Home

Jackson Friendly Home

Jackson, Michigan0.8 mi

4.6(36)

Assisted Living

John George Home Inc

John George Home Inc

Jackson, Michigan0.8 mi

4.5(27)

Assisted LivingIndependent Living

Otterbein Jackson SeniorLife Community

Otterbein Jackson SeniorLife Community

Jackson, Michigan0.8 mi

3.8(67)

Independent LivingMemory CareSkilled Nursing / Long Term Care

Regency At Jackson

Regency At Jackson

Jackson, Michigan0.8 mi

3.7(123)

Skilled Nursing / Long Term Care

Jackson County Medical Care Facility

Jackson County Medical Care Facility

Jackson, Michigan1.7 mi

3.9(35)

Skilled Nursing / Long Term Care

Faith Haven Senior Care Centre

Faith Haven Senior Care Centre

Jackson, Michigan1.7 mi

3.4(94)

Skilled Nursing / Long Term Care

Prefer to stay home?

Home care agencies serving Jackson bring help to the house: daily living, companionship, and respite for family caregivers.

Get matched with home care →All home care agencies in Jackson →
Our Family Friend, LLC

Our Family Friend, LLC

Jackson, Michigan2.7 mi

4.7(72)

Home care · no referral needed

HomeLife Homecare, LLCFrom $500/mo

HomeLife Homecare, LLC

Jackson, Michigan2.8 mi

5(6)

Home care · no referral needed

Wellness Group Home care LLC

Wellness Group Home care LLC

Jackson, Michigan3 mi

5(4)

Home care · no referral needed