MyLivingChoice

Highfield Gardens Care Center Of Great Neck

199 Community Drive

4.2(327 ratings)· Great Neck average: 4.2

Highfield Gardens Care Center Of Great Neck, photo 11 / 6

Quick Facts

Total units
200
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
200

What Families Think

Highfield Gardens Care Center Of Great Neck is a skilled nursing and long-term care community that has earned a 4.2 out of 5 rating from 321 Google reviewers, though no detailed review text or amenity information is available to describe daily life there.

The Good

  • Strong 4.2 out of 5 average rating
  • Large volume of reviews (321) suggests broad community feedback

The Bad

  • No pricing information published
  • No amenities or specific care details listed
  • No written review excerpts available to verify experiences

AI-generated from reviews and community data.

Highfield Gardens Care Center Of Great Neck is a senior living community in Great Neck, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 327 reviews.

About Highfield Gardens Care Center Of Great Neck

Highfield Gardens Care Center Of Great Neck is a skilled nursing / long term care community in Great Neck, New York. The community is licensed for up to 200 residents.

Families rate Highfield Gardens Care Center Of Great Neck 4.2 out of 5 based on 321 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Highfield Gardens Care Center Of Great Neck

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Highfield Gardens Care Center Of Great Neck

4.2overall · 327 ratings combined

4.2★ on Google (327)

Sherman Lo

Aug 2026

via Google

My brother in law was transferred from Northshore Hospital to this place for rehab. 7/29/26. 7/30 early morning, he coughed a lot of blood. Nurse gave him ice pack and said would notified doctor. No one came. 7/31 morning , he coughed a lot of blood again. The nurse did not take actions even family called. He called 911 by himself. ER said he was lucky to be here earlier, otherwise, he would die. Very disappointed about their nurses skills and how the organization handle emergency.

jessica broth

Jul 2026

via Google

I must say we were hesitant about placing my aunt in a rehab but we are very happy with the outcome. She has even gained some weight and has started walking. We’re happy to see she’s clean and has even made a few friends. Administration is very attentive and she seems very on top of things.

Marqui Duran

May 2026

via Google

While coming into the facility I asked to speak to some one from social work and a lovely young lady named Lauren A happened to be on main floor area and was so kind to let me know I could leave my business cards there if anyone needed home care. She was so nice and cared about the residents. Quite a difference from other places I visit. Adriana R. Home Care Rep

Sidney Greene

Apr 2026

via Google

This was my second visit to Highfield Garden Care Center.. The personal were very friendly and helpful. The environment was exceptional . Nursing Station was neat an staff presentcwere relax.. No foul odors as you walked through the hall or in the room The nurse came in twice during my visit just to check on her. Sidney Greene

jimmy sands

Jan 2026

via Google

Sadly My Mother was placed there this past April. Whatever reviews about this place being "US News and World Reports Best Long Term Care" is a Blatant LIE. The attendants are sub par, they are on their phones while they should be keeping patients from walking in and out of other rooms, especially when the patient that is a male that I observed, along with two other members of my family who climbed into the bed of the patient next to my Mothers Bed and earlier that day pull the blankets off of my mother.It took 3 nurses to remove him. My mother is frail bed ridden and under 70 pounds in weight. She also has IV hook ups in a port if that guy would've pulled that out, she could've bled out or suffocated under the pressure.  While visiting the other night that same patient walked into my mother's room, opened up the closet and started to take items out of the closet in front of us. The attendants solution was to put two chairs in front of the door . That male patient walked across the hall and opened up the door and walked into that patient's room . As we were leaving, one of the attendant s was sitting in the break room in the dark on the cell phone with the alarms for the security doors going off. Yesterday I went to go visit my sick mother who's clearly declining over the period of the last four days, they had her sitting in a chair in the rec room room with one attendant, basically unconscious with her back against the wall underneath the TV. There's a nurse that's also a receptionist that has no business going from her assigned floor to be popping in and out in my mother's room while we are visiting, While me and my wife and my aunt were visiting my mother .. an attendant walked in, didn't even say anything and turned out the lights. Attitudes .. incompetence .. screaming and cursing at patients in the hallway .. totally unprofessional behavior I've even found a mouse bait in a drawer where gloves are and diapers that are gonna go on my mother My mother's shoes have puked dried on them. The solution is to not clean them up put them on the radiator. Everything has been documented. And I have notified the state of New York DEPT OF HEALTH. I do not recommend anybody placing any of their loved ones in this place.

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Government Inspection History

3 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 3, 2025Fire Safety StandardHealth Standard11 citations
  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2025

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity B of L: potential for minimal harm, patternCorrected Apr 1, 2025

Apr 11, 2023Fire Safety StandardHealth Standard19 citations
  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2023

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2023

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2023

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2023

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023

  • Have properly sized and located compartments to protect residents from smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023

  • Meet Health Care Facilities Code mechanical requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023

Sep 15, 2020Fire Safety StandardHealth Standard3 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2020

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2020

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Highfield Gardens Care Center Of Great Neck offer?

Highfield Gardens Care Center Of Great Neck offers Skilled Nursing / Long Term Care.

Where is Highfield Gardens Care Center Of Great Neck located?

Highfield Gardens Care Center Of Great Neck is located at 199 Community Drive in Great Neck, New York.

What do families say about Highfield Gardens Care Center Of Great Neck?

Highfield Gardens Care Center Of Great Neck is a skilled nursing and long-term care community that has earned a 4.2 out of 5 rating from 321 Google reviewers, though no detailed review text or amenity information is available to describe daily life there.

How did Highfield Gardens Care Center Of Great Neck do on recent health and safety inspections?

Highfield Gardens Care Center Of Great Neck had 3 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Highfield Gardens Care Center Of Great Neck?

Submit the Request Information form on this page to connect with Highfield Gardens Care Center Of Great Neck and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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