MyLivingChoice

Royal Care

798 Southern Blvd 1st Floor

4.8(131 ratings)· Bronx average: 4.3

Royal Care, photo 11 / 5

Quick Facts

Service area
Largest home care provider in New York metro area
Services offered
Live-in care, nursing, therapy, and personal care

What Families Think

Royal Care is a large home care agency serving the Bronx and broader New York metro area, offering services like live-in care, personal care, nursing, and physical therapy. Reviews are mixed: several families praise individual therapists and aides for skill and compassion, while others report communication problems, abrupt service cuts, and unprofessional office staff.

The Good

  • Individual therapists praised for skill and bedside manner
  • Aides and case managers singled out for good care
  • High overall Google rating from 131 reviews
  • Wide range of at-home services offered

The Bad

  • Several reports of unprofessional or hard-to-reach office staff
  • One report of therapy services being cut without warning or assessment
  • One report of unclear help for employee/staffing issues
  • No published pricing information available

AI-generated from reviews and community data.

Royal Care is a senior care provider serving Bronx, New York offering At-Home Care. Families rate it 4.8 out of 5 across 131 reviews.

About Royal Care

Royal Care is an at-home care community in Bronx, New York.

Families rate Royal Care 4.8 out of 5 based on 131 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Royal Care

At-Home Care

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Reviews of Royal Care

4.8overall · 131 ratings combined

4.8★ on Google (131)

Mike A.

May 2026

via Google

I saw a physical therapist named Kevin, who was extremely patient with me and would come on my schedule if he could. I would say that he is highly skilled and knows exactly what to do to get the right muscles and the right joints feeling better. I have absolutely no complaints and in fact, I have a lot of praise for Kevin. We had our last meeting yesterday and I feel better than I ever have. He also taught me some exercise exercises to do after the sessions ended, which I will do religiously so that I could continue to improve. If you work with Royal Care, ask for Kevin because he is an awesome physical therapist in the area near me, which is the North Shore of Long Island

Robert Jimenez

Apr 2026

via Google

Hello, I am writing regarding a family member who works for your company. (Eduarda Guava) She is currently not working and has been trying to reach a supervisor for assistance, but the person answering the call has not been providing clear or proactive help. I would appreciate it if someone from the appropriate team could contact her directly or explain the correct process so her situation can be addressed properly. If she continues not to receive assistance, I may help her understand her options, including filing a complaint with the New York State Division of Human Rights (NYSDHR), so the matter can be reviewed through the appropriate channels. Thank you for your time and attention.

Michelle

Apr 2026

via Google

Jeremy was one of the best physical therapist my dad has worked with. He has a great bedside manner and communicated well with not only my dad but with our family. He was interested in helping not only with my dad’s therapy but he cared about helping us make decisions about how to keep my dad safe in the home- this includes recommendations for handicap renovations in our bathroom and safety measures in the bedroom. Jeremy was always communicative about the scheduling and most importantly, he was engaged while working with my dad and doing the exercises. Being engaged with a patient while they are performing an exercise is something you don’t find in a therapist often! We would highly recommend Jeremy.

Aujeanette Quinoines miller

Jun 2024

via Google

THE 5 STARS ARE FAKE !!!I have one aid Yolanda and the case manager Cris that would get them 5 stars for my mother’s care, but the everything and everyone else gets 1 star so I gave them 2. Marissa keeps playing games and patronizing me, which is why I will be leaving them ASAP. The bad outweighs the good. Unprofessional, rude, receptionist, The two good people should open their own agency because there is nothing ROYAL about the care.

Reid Laufer

May 2024

via Google

My name is Reid Laufer I was currently in the hospital for a hernia surgery while I was in the hospital I had two blood clots in my left and right leg upon my discharged from the hospital I was sent to a rehabilitation center I completed my rehabilitation at the center and I was sent home with aftercare I saw a nurse from Royal care who set me up with home physical therapy everything was going well for the first 16 days after the 16 days I was told by my physical therapist that they were cutting services how could they cut services when my ability to walk and maintain my balance and even walk up a couple flights of stairs was impossible for me to do they never came to my house to do an assessment before even discharging me I called and spoke to my primary care doctor who said that the way that they had handled the discharge was totally inappropriate I highly recommend if you are going to use their service that you make sure follow all the guidelines they are very hard and difficult to get ahold of please do not use these services

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Frequently Asked Questions

What types of care does Royal Care offer?

Royal Care offers At-Home Care.

Where is Royal Care located?

Royal Care is located at 798 Southern Blvd 1st Floor in Bronx, New York.

What do families say about Royal Care?

Royal Care is a large home care agency serving the Bronx and broader New York metro area, offering services like live-in care, personal care, nursing, and physical therapy. Reviews are mixed: several families praise individual therapists and aides for skill and compassion, while others report communication problems, abrupt service cuts, and unprofessional office staff.

How can families visit Royal Care?

Submit the Request Information form on this page to connect with Royal Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Bronx.