Marks Home Care Agency (Jackson Heights)

Marks Home Care Agency's Jackson Heights, Michigan location provides home health and hospice services. The agency maintains a 4.7/5 rating across 47 Google reviews.

Families consistently highlight the responsiveness and attentiveness of the care coordinators and staff. Multiple reviewers named specific team members, including Shathy, Mohammed Khan, Marzia, Dipika, and Azad, for going above and beyond with documentation, follow-up, and problem-solving. One family wrote, "She was always available to answer any questions and went above and beyond." Another noted the "excellent customer service" and willingness to address concerns promptly. Reviewers described the Jackson Heights branch atmosphere as friendly and supportive, with one family expressing happiness that the company opened in their neighborhood.

One applicant reported a negative experience related to the hiring process. This single 1/5 review contrasts sharply with the overwhelmingly positive feedback from families using the agency's services, suggesting satisfaction centers on care delivery and client support rather than universal organizational practices.