Jesuslovesme
Jun 2025
Management is terrible point blank period. A good friend of mine used to live in the facility and called everyday complaining about no heat in her apartment during the winter time, management was aware and did nothing!
Hickory Gardens Assisted Living
527 W Old Hickory Blvd4(9 ratings)· Madison average: 4.1
Part of Americare Senior Living · 66 communities · 4.3★ average
1 / 5Quick Facts
- Pricing structure
- All-inclusive rate covering care costs
- Nearby hospital
- Located near TriStar Skyline Medical Center
- Community scale
- Smaller facility with a home-like feel
What Families Think
Families describe a small, home-like community with warm, caring staff and good food, and several long-term reviewers report feeling well cared for over the years. However, two more recent reviews raise serious concerns about management responsiveness, staffing availability, and basic upkeep like heating.
The Good
- Staff described as caring and professional
- Smaller facility feels more like home
- Good food, confirmed by pop-in visits
- Facility described as clean and well kept
- All-inclusive rate simplifies budget planning
- Smooth transition process for new residents
The Bad
- One report of no heat unresolved all winter
- One report of rude, unresponsive new administration
- One report of nurse not available when needed
- One report of no activities and broken cable
AI-generated from reviews and community data.
About Hickory Gardens Assisted Living
Hickory Gardens is an assisted living community in Madison, Tennessee, operated by Americare. The community provides assistance with activities of daily living including meal preparation, medication management, and personal care available 24 hours a day, customized to each resident's needs.
The community offers rehabilitation and skilled nursing services for residents recovering from surgery, accidents, or illness, coordinating therapy solutions with trusted providers. Medicare-covered home health services are also available to residents who need medical care at the community.
Dining is a focal point of life at Hickory Gardens, with made-to-order breakfast, daily lunch and dinner specials, and an always-available menu served in a restaurant-style dining room or private living spaces. The community emphasizes fresh ingredients and expertly prepared meals.
Residents enjoy numerous amenities including a community dining room, family rooms with televisions, social areas, a beauty salon, a wellness center, scenic patios, and scheduled transportation. The community offers a range of enrichment activities including exercise classes, pet therapy, faith-based programs, educational programs, and intergenerational events. Residents can participate in volunteer opportunities at local charities and engage in social activities like games and group outings.
The community is pet-friendly, allowing residents to bring their furry companions. Located near TriStar Skyline Medical Center, Hickory Gardens emphasizes a welcoming environment focused on wellness of mind, body, and soul, with connection and enrichment woven throughout daily life.
Types of Care
Assisted LivingHome Health and HospiceIndependent LivingSkilled Nursing / Long Term Care
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Help Me ChooseReviews
4overall · 9 ratings combined
4★ on Google (9)
Heaven Phillips
Jun 2025
The new administration is rude and never on time. My mother has called me complaining about the nurse never being available when needed. Cable and has been out for a week and no activities during the day so they sat and looked at walls? I’m really stunned it’s never been this way!
Edna Bailiff
Nov 2018
These folks have been great. They are caring and professional and have gone above and beyond to help me provide a safe and good place for my brother. Thanks to everyone!
Nancy Pedigo
Nov 2018
I chose Hickory Gardens, after an extensive search, for my 93 year old Mother, who had never been in assisted living. This place is phenominal! You'll not find a more loving and caring staff. The food is good (I've made pop-in visits for meals). The facility is clean and well kept - stick your head inside the kitchen, you'll be impressed. They helped make the transition for us as uncomplicated and easy as possible. The all inclusive rate is most helpful, especially planning the budget. I can't express my appreciation enough to the Administration and staff. I'm thankful!
Lisa Proctor
Jan 2018
The staff is very caring and I like the fact that is a smaller facility that feels more like "home". Mom has been well cared for there for 2 years and that gives me great peace of mind. Thanks for all that you do for her and the residents!
Frequently Asked Questions
What types of care does Hickory Gardens Assisted Living offer?
Hickory Gardens Assisted Living offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Where is Hickory Gardens Assisted Living located?
Hickory Gardens Assisted Living is located at 527 W Old Hickory Blvd in Madison, Tennessee.
What do families say about Hickory Gardens Assisted Living?
Families describe a small, home-like community with warm, caring staff and good food, and several long-term reviewers report feeling well cared for over the years. However, two more recent reviews raise serious concerns about management responsiveness, staffing availability, and basic upkeep like heating.
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