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Creekside Center for Rehabilitation & Healing

306 W Due West Avenue

4(287 ratings)· Madison average: 4

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Creekside Center for Rehabilitation & Healing, photo 11 / 6

Quick Facts

Total units
139
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
139

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

There isn't enough detailed review text available to describe specific family experiences at Creekside Center For Rehabilitation And Healing. The community holds a 4 out of 5 rating from 284 Google reviews, suggesting general satisfaction, but no specific comments were provided.

What reviewers praise

  • Strong overall Google rating of 4 out of 5
  • Large number of reviews (284) suggests established reputation

What reviewers flag

  • No detailed reviews available to assess specific care quality
  • No published pricing information available

AI-generated from reviews and community data.

Creekside Center for Rehabilitation & Healing is a senior living community in Madison, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.0 out of 5 across 287 reviews.

About Creekside Center for Rehabilitation & Healing

Creekside Center for Rehabilitation & Healing is a skilled nursing and long-term care community in Madison, Tennessee, licensed for up to 139 residents. The facility is Medicare and Medicaid certified and holds a 4 of 5 overall rating from CMS.

The community offers 24-hour staffing, private rooms and bathrooms, medication management, an on-site registered nurse, wheelchair accessibility, housekeeping and laundry services, dietary accommodations, emergency call systems, and gathering spaces for activities.

Reviewers consistently praised the professionalism and caring approach of staff members. Physical therapy, occupational therapy, and speech therapy services received particular recognition, as did nursing care. Several families noted good treatment during their stays and appreciated the attention to hydration and therapeutic engagement. Experiences with care quality were mixed in some areas, with one reviewer noting that food sometimes arrived cold despite tasting good, and another reporting a negative interaction with a staff member.

Types of Care at Creekside Center for Rehabilitation & Healing

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Creekside Center for Rehabilitation & Healing

4overall · 287 ratings combined

4★ on Google (287)

Justine McMurray

Aug 2026

via Google ↗ · Report

The PT / OT / and Speach T are fantastic !! And the nurses are so kind . I was always hydrated and challenged .

Stayzia B

Jul 2026

via Google ↗ · Report

The lady ms hope I guess she is a unit manager and she was very rude and nasty I would never bring my family to this facility !!!!!! Please don’t go to this facility

Jenessa Elkins

Jul 2026

via Google ↗ · Report

I feel i received great care while I was there. I was there for almost a month straight and was treated well. The food was great, only issue was food was cold a lot, but still the taste was great.

Charles Ervin

Jun 2026

via Google ↗ · Report

this is a very professional facility. with a lot of caring individuals that took great care of my mother, and make sure she was prepared for her discharge I like to thank you all everybody that I came in contact from the bottle of my heart thank you very much

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By submitting, you're okay with us and Creekside Center for Rehabilitation & Healing reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

3 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 12, 2023Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2023

May 1, 2019Fire Safety StandardHealth Standard11 citations
  • Address subsistence needs for staff and patients.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2019

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2019

  • Install properly constructed and protected linen or trash chutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2019

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2019

  • Conduct risk assessment and an All-Hazards approach.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2019

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2019

  • List the names and contact information of those in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2019

  • Provide emergency officials' contact information.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2019

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2019

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2019

May 16, 2018Fire Safety StandardHealth Standard8 citations
  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2018

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2018

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2018

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2018

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2018

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2018

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2018

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Creekside Center for Rehabilitation & Healing offer?

Creekside Center for Rehabilitation & Healing offers Skilled Nursing / Long Term Care.

Where is Creekside Center for Rehabilitation & Healing located?

Creekside Center for Rehabilitation & Healing is located at 306 W Due West Avenue in Madison, Tennessee.

What do families say about Creekside Center for Rehabilitation & Healing?

Creekside Center for Rehabilitation & Healing carries a 4.0 out of 5 rating from 287 Google reviews. There isn't enough detailed review text available to describe specific family experiences at Creekside Center For Rehabilitation And Healing. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Creekside Center for Rehabilitation & Healing do on recent health and safety inspections?

Creekside Center for Rehabilitation & Healing had 3 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Creekside Center for Rehabilitation & Healing?

Submit the Request Information form on this page, or contact Creekside Center for Rehabilitation & Healing directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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