Brett Boesch
Jul 2026
Preferred Care of Hendersonville has been great caregivers for my dad. everyone they have sent to help has very kind, professional and helpful.
Preferred Care at Home of Hendersonville
635 E Main St #44.9(134 ratings)· Hendersonville average: 4.7
1 / 3Quick Facts
- Veteran Benefits Help
- Assists with VA Aid and Attendance benefits
- Family Monitoring Tool
- Online Transparency Room portal for care oversight
- Ownership Model
- Locally owned and operated home care agency
- Start Timeline
- Care can often begin within 24-48 hours
- Care Range
- From a few hours weekly to live-in care
What Families Think
Families describe Preferred Care at Home of Hendersonville as a reliable, locally owned home care agency with attentive, well-matched caregivers and a responsive office team. Reviewers highlight support through difficult situations like dementia, stroke recovery, and post-hospital transitions, often praising the staff's communication and flexibility.
The Good
- Caregivers described as kind and professional
- Responsive office staff who answer questions quickly
- Helped family avoid rehab center after hospital stay
- High overall rating from many reviewers
- Locally owned with personally invested leadership
- Flexible scheduling from hourly to live-in care
The Bad
- No published pricing information available
AI-generated from reviews and community data.
About Preferred Care at Home of Hendersonville
Preferred Care at Home of Hendersonville provides in-home care services in Hendersonville, Tennessee, enabling seniors to receive support while remaining in their own homes. The company offers multiple levels of care, including companion and homemaker care focused on social interaction and light housekeeping, personal care with hands-on assistance for activities of daily living, memory care for clients with dementia or Alzheimer's, and post-hospital transition support.
The organization distinguishes itself through a rigorous 7-step caregiver screening process that includes background checks, reference verification, and skills assessment. Caregivers are matched to clients based on personality, life experience, and skills rather than availability alone, with the goal of building consistent relationships. The company serves Davidson, Sumner, and Wilson counties and is locally owned and operated, with leadership personally invested in the families served.
Preferred Care at Home offers flexible scheduling ranging from a few hours weekly to around-the-clock live-in care. The company provides personalized care plans developed after an in-home assessment, with access to a Transparency Room portal for families to monitor care. Services can often begin within 24-48 hours of consultation. Dementia caregivers receive specialized training in memory care techniques, safety protocols, and meaningful engagement activities, with experience supporting hundreds of clients with cognitive decline.
The company assists families in navigating payment options, including Medicare coverage for skilled nursing care under specific conditions, veterans' Aid and Attendance benefits, private insurance plans, and long-term care insurance. Leadership emphasizes that their commitment extends to ensuring caregivers meet consistent standards through ongoing training and regular check-ins, with provisions to replace caregivers if the match is not working.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.9overall · 134 ratings combined
4.9★ on Google (134)
deborah
Apr 2026
Great staff who care about their clients and employees as well by giving incentives, recognizing their employees. A win win situation. I’ve worked with several homehealth agencies and they are one of the best. They keep you working.
Soffy Sanchez
Apr 2026
I am Soffy, and I have the pleasure of being part of the PCAH family. We are all committed to providing care with warmth and excellence, ensuring that our clients and their families feel safe. Personally, I always make sure to give my absolute best in every aspect—our clients are our priority.
Karmen De Leon
Apr 2026
I Love Working For Preferred Care At Home of Hendersonville. The office lady’s are amazing Ms. Sa’Mia, Ms. Ashley and Ms. Z are awesome they have the schedule of our patients ready for us all the time. When ever you call or even text they answer all your questions and clear any concerns. They care for us a lot and this is place anybody would love to work for. I also love working with patients be there to assist them. 💯 % guaranteed. 10 of 10 for all my hard working lady’s in office And out🙌.
Bonnie Verso
Sep 2025
Preferred Care has been such a blessing to our family. They worked first with my mom to provide care with varying schedules for my dad when dementia and a stroke started to take a toll through the rest of his days, allowing them to stay in their independent cottage. For several years, we found the care givers to be kind and ready to help. We have since called the excellent, responsive staff at Preferred Care to help out with Mom when she has experienced some issues where she needed some short term support. We didn’t know when Mom would be discharged and what type of care she would need but Lisa stayed in touch and worked with us to meet her needs so that Mom could return home to receive PT and OT instead of having to go to a rehab center. I am confident that this allowed her to recover more quickly. We highly recommend Preferred Care for anyone looking for quality, affordable in home care.
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