Jay Price
Apr 2026
This place is a joke an very unsafe an they don't watch what they give patients.
1 / 5Quick Facts
- Medicare rating
- 5 of 5
- Ownership
- Government, County
- Certified beds
- 68
- Inspections
- View history (10 citations)
- Community type
- Life Plan Community with continuum of care levels
- Campus layout
- Independent living villas around four lakes
- Cost structure
- Predictable cost when transitioning to higher care
- Memory care focus
- Dementia care centered on engagement and dignity
CMS Care Compare
What Families Think
Families overwhelmingly describe Heritage Pointe of Fort Wayne as a clean, beautiful campus with warm, attentive staff, especially praising rehab therapy teams and memory care support. A handful of reviewers reported serious care lapses, including slow response times, medication concerns, and one unresponsive management experience during the tour-scheduling process.
The Good
- Consistently praised as clean and beautifully maintained
- Staff described as caring, attentive, and professional
- Rehab and physical therapy team highly praised by name
- Memory care residents described as well loved and cared for
- Life Plan Community allows transition between care levels on-site
The Bad
- One report of slow call-light response leading to a fall
- One serious report of medication and dehydration mismanagement
- One reviewer called management 'horrible' despite praising the facility
- One reviewer said phone and tour requests went unanswered for over a week
AI-generated from reviews and community data.
Heritage Pointe Of Fort Wayne is a senior living community in Fort Wayne, Indiana offering Skilled Nursing / Long Term Care. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.5 out of 5 across 80 reviews.
About Heritage Pointe Of Fort Wayne
Heritage Pointe of Fort Wayne is a Life Plan Community in Fort Wayne, Indiana, offering a full continuum of senior living options on a campus that includes four lakes, walking and biking paths, and a neighborhood of independent living villas.
Residents can choose from beautifully designed floor plans in the Independent Living Villas for a carefree, maintenance-free retirement lifestyle. Because Heritage Pointe is a Life Plan Community, residents can transition to higher levels of care on campus at a predictable cost if their health needs change, and new residents may also enter directly at the care level most appropriate for them.
The community offers a full range of care services, including Assisted Living that helps residents live as independently as possible, personalized Alzheimer's and dementia care focused on engagement, dignity, and security, and skilled nursing services providing round-the-clock medical support. Short-term rehabilitation programs are managed by a certified therapy team and tailored to individual goals to help residents return home.
Amenities and programming include chef-prepared dining, a whole-person approach to health and wellness, and a variety of activities and amenities designed to support an active, engaged lifestyle among residents and staff described as attentive and community-oriented.
Types of Care at Heritage Pointe Of Fort Wayne
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Multiple Floor Plans
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Salon / Barber
- Security
- Transportation Services
- Walking Paths
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Day Trips and Outings
- Grocery Shopping and Errands
- Live Performances
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Heritage Pointe Of Fort Wayne
4.5overall · 80 ratings combined
4.5★ on Google (80)
Kimberly
Dec 2025
My mom went here for a short time for rehab. The facility is so clean and cozy and welcoming! The staff are all awesome, from CNAs to maintenence. They all deserve heaps of praise for their kind dedication. I cannot recommend them enough.
Martha Schamehorn
Aug 2024
Excellent care, friendly and caring staff and lovely, sparkling clean environment! I am so thankful we found Heritage Pointe!
Shawna Grouns
Mar 2024
What a blessing this place has been. It is early in my Fathers stay in their rehab wing But I wanted to post today to say just how wonderful all the staff has been. Lauren in admissions has been such a help in the weeks leading up to my father’s surgery and all of his care team have been phenomenal. I will definitely be posting a follow up on our full experience, but if you’re stressed out about your loved one being cared for properly, I would highly recommend giving Lauren a call! She truly cares And is excellent at her job!
Michael Barnett
Feb 2024
My review is based purely on a tour of their lobby and their rehab facilities. I cannot begin to tell you how great this place looks. You walk into the lobby and you have a great atmosphere. You keep walking until you get to the rehab wing and you have 10 individual rooms. You have a spacious common area with lovely couches and a great tv. You have a bistro that has a restaurant type feel with menus with good variety for options. The person serving you the food is right in front of you. The area is clean and it's beautifully lit. The gym was beautiful in his presentation and the equipment available. The whole area gives you a sense of hope. If you need to have someone do some rehab then I urge you to check this place out. I'm even saying this after they were unable to help me by accepting my mother due to some equipment that she uses. I cannot impress upon you just how beautiful this whole place looked.
Government Inspection History
6 inspection visits in the last three years, 10 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 20, 2026Fire Safety StandardHealth Standard4 citations
Provide emergency officials' contact information.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2026
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2026
Feb 10, 2025Fire Safety StandardHealth ComplaintHealth Standard2 citations
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2025
Dec 12, 2024Health Complaint2 citations
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 30, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 30, 2024
Mar 6, 2024Fire Safety StandardHealth Standard1 citation
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2024
Dec 27, 2023Infection ControlNo citations
Oct 20, 2023Health Complaint1 citation
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Heritage Pointe Of Fort Wayne offer?
Heritage Pointe Of Fort Wayne offers Skilled Nursing / Long Term Care.
How much does Heritage Pointe Of Fort Wayne cost?
Heritage Pointe Of Fort Wayne has not published its pricing. For context, communities in Fort Wayne that publish rates start around $3,005 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Heritage Pointe Of Fort Wayne located?
Heritage Pointe Of Fort Wayne is located at 5250 Heritage Parkway in Fort Wayne, Indiana.
What do families say about Heritage Pointe Of Fort Wayne?
Families overwhelmingly describe Heritage Pointe of Fort Wayne as a clean, beautiful campus with warm, attentive staff, especially praising rehab therapy teams and memory care support. A handful of reviewers reported serious care lapses, including slow response times, medication concerns, and one unresponsive management experience during the tour-scheduling process.
How did Heritage Pointe Of Fort Wayne do on recent health and safety inspections?
Heritage Pointe Of Fort Wayne had 6 government inspection visits in the last three years, with 10 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Heritage Pointe Of Fort Wayne?
Submit the Request Information form on this page to connect with Heritage Pointe Of Fort Wayne and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Heritage Pointe Of Fort Wayne? Claim this listing to update photos, pricing, and details. It's free.
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