Jay Price
Apr 2026
This place is a joke an very unsafe an they don't watch what they give patients.
Heritage Pointe Of Fort Wayne
5250 Heritage Parkway
4.5(80 ratings)· Fort Wayne average: 4.2
1 / 5Quick Facts
- Medicare rating
- 5 of 5
- Ownership
- Government, County
- Certified beds
- 68
- Community type
- Life Plan Community with continuum of care levels
- Campus layout
- Independent living villas around four lakes
- Cost structure
- Predictable cost when transitioning to higher care
- Memory care focus
- Dementia care centered on engagement and dignity
CMS Care Compare
What Families Think
Families overwhelmingly describe Heritage Pointe of Fort Wayne as a clean, beautiful campus with warm, attentive staff, especially praising rehab therapy teams and memory care support. A handful of reviewers reported serious care lapses, including slow response times, medication concerns, and one unresponsive management experience during the tour-scheduling process.
The Good
- Consistently praised as clean and beautifully maintained
- Staff described as caring, attentive, and professional
- Rehab and physical therapy team highly praised by name
- Memory care residents described as well loved and cared for
- Life Plan Community allows transition between care levels on-site
The Bad
- One report of slow call-light response leading to a fall
- One serious report of medication and dehydration mismanagement
- One reviewer called management 'horrible' despite praising the facility
- One reviewer said phone and tour requests went unanswered for over a week
AI-generated from reviews and community data.
About Heritage Pointe Of Fort Wayne
Heritage Pointe of Fort Wayne is a Life Plan Community in Fort Wayne, Indiana, offering a full continuum of senior living options on a campus that includes four lakes, walking and biking paths, and a neighborhood of independent living villas.
Residents can choose from beautifully designed floor plans in the Independent Living Villas for a carefree, maintenance-free retirement lifestyle. Because Heritage Pointe is a Life Plan Community, residents can transition to higher levels of care on campus at a predictable cost if their health needs change, and new residents may also enter directly at the care level most appropriate for them.
The community offers a full range of care services, including Assisted Living that helps residents live as independently as possible, personalized Alzheimer's and dementia care focused on engagement, dignity, and security, and skilled nursing services providing round-the-clock medical support. Short-term rehabilitation programs are managed by a certified therapy team and tailored to individual goals to help residents return home.
Amenities and programming include chef-prepared dining, a whole-person approach to health and wellness, and a variety of activities and amenities designed to support an active, engaged lifestyle among residents and staff described as attentive and community-oriented.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.5overall · 80 ratings combined
4.5★ on Google (80)
Kimberly
Dec 2025
My mom went here for a short time for rehab. The facility is so clean and cozy and welcoming! The staff are all awesome, from CNAs to maintenence. They all deserve heaps of praise for their kind dedication. I cannot recommend them enough.
Martha Schamehorn
Aug 2024
Excellent care, friendly and caring staff and lovely, sparkling clean environment! I am so thankful we found Heritage Pointe!
Shawna Grouns
Mar 2024
What a blessing this place has been. It is early in my Fathers stay in their rehab wing But I wanted to post today to say just how wonderful all the staff has been. Lauren in admissions has been such a help in the weeks leading up to my father’s surgery and all of his care team have been phenomenal. I will definitely be posting a follow up on our full experience, but if you’re stressed out about your loved one being cared for properly, I would highly recommend giving Lauren a call! She truly cares And is excellent at her job!
Michael Barnett
Feb 2024
My review is based purely on a tour of their lobby and their rehab facilities. I cannot begin to tell you how great this place looks. You walk into the lobby and you have a great atmosphere. You keep walking until you get to the rehab wing and you have 10 individual rooms. You have a spacious common area with lovely couches and a great tv. You have a bistro that has a restaurant type feel with menus with good variety for options. The person serving you the food is right in front of you. The area is clean and it's beautifully lit. The gym was beautiful in his presentation and the equipment available. The whole area gives you a sense of hope. If you need to have someone do some rehab then I urge you to check this place out. I'm even saying this after they were unable to help me by accepting my mother due to some equipment that she uses. I cannot impress upon you just how beautiful this whole place looked.
Frequently Asked Questions
What types of care does Heritage Pointe Of Fort Wayne offer?
Heritage Pointe Of Fort Wayne offers Skilled Nursing / Long Term Care.
Where is Heritage Pointe Of Fort Wayne located?
Heritage Pointe Of Fort Wayne is located at 5250 Heritage Parkway in Fort Wayne, Indiana.
What do families say about Heritage Pointe Of Fort Wayne?
Families overwhelmingly describe Heritage Pointe of Fort Wayne as a clean, beautiful campus with warm, attentive staff, especially praising rehab therapy teams and memory care support. A handful of reviewers reported serious care lapses, including slow response times, medication concerns, and one unresponsive management experience during the tour-scheduling process.
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