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Heritage Care-Elizabeth City

100 Timmerman Drive

2.4(11 ratings)· Elizabeth City average: 3.6

Heritage Care-Elizabeth City, photo 1

Quick Facts

Total units
60
Licensed capacity
60 residents

California CDSS

What Families Think

Heritage Care-Elizabeth City has a low overall Google rating of 2.4 out of 5 from 11 reviews, with most reviewers describing serious concerns about care quality, staff conduct, and safety of belongings. One reviewer alleged a loved one's death was linked to inadequate care, while another reported theft of personal items shortly after move-in. A single reviewer complimented the kitchen staff, but overall family feedback skews strongly negative.

The Good

  • Kitchen staff praised by at least one reviewer

The Bad

  • Reviewer reported theft of clothing and belongings shortly after move-in
  • One report alleging inadequate care contributed to a resident's death
  • Multiple complaints about unprofessional or rude staff behavior
  • Overall Google rating is low at 2.4 out of 5

AI-generated from reviews and community data.

Heritage Care-Elizabeth City is a senior living community in Elizabeth City, North Carolina offering Assisted Living. Families rate it 2.4 out of 5 across 11 reviews.

About Heritage Care-Elizabeth City

Heritage Care-Elizabeth City is an assisted living community in Elizabeth City, North Carolina. The community is licensed for up to 60 residents.

Families rate Heritage Care-Elizabeth City 2.4 out of 5 based on 11 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Heritage Care-Elizabeth City

Assisted Living

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Reviews of Heritage Care-Elizabeth City

2.4overall · 11 ratings combined

2.4★ on Google (11)

brian chessick

Jun 2026

via Google

First 2 weeks my 1000$ Tudor was stolen Week 2 as ll my clothes were stolen So I got fleeced first 2 weeks there Sentara paid for 3-4 months Sentara is my home before heart hospital and then Sentara. That’s an RN just shy of 30 years. No way they can be a 2.5, they are best less than 2 % at best

Makenzie Sutton

Aug 2021

via Google

Ms. Darlene is so rude to the family she needs training on how to speak professional to family members. Also goes behind family members back & do what she want without family members permission. She told me to shut up & I was making her sick & hung up. Every time I call she actually like she own the building. I don’t appreciate it at all. Faculty probably be better if they got rid of her nasty attitude.

Brenda Westling

Mar 2019

via Google

Please don’t let your loved ones go to this facility! It is nasty and some of the staff are not kind to the patients. They want you to think they are taking good care of the client. My brother would still be alive if they had taken better care of him. They need to be shut down and the local authorities don’t seem to care. If I could give Heritage Care of Elizabeth City a 0 rating I would.

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Frequently Asked Questions

What types of care does Heritage Care-Elizabeth City offer?

Heritage Care-Elizabeth City offers Assisted Living.

Where is Heritage Care-Elizabeth City located?

Heritage Care-Elizabeth City is located at 100 Timmerman Drive in Elizabeth City, North Carolina.

What do families say about Heritage Care-Elizabeth City?

Heritage Care-Elizabeth City has a low overall Google rating of 2.4 out of 5 from 11 reviews, with most reviewers describing serious concerns about care quality, staff conduct, and safety of belongings. One reviewer alleged a loved one's death was linked to inadequate care, while another reported theft of personal items shortly after move-in. A single reviewer complimented the kitchen staff, but overall family feedback skews strongly negative.

How can families visit Heritage Care-Elizabeth City?

Submit the Request Information form on this page to connect with Heritage Care-Elizabeth City and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Elizabeth City.