100 Timmerman Drive
2.4(11 ratings)· Elizabeth City average: 4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Heritage Care-Elizabeth City has a low overall Google rating of 2.4 out of 5 from 11 reviews, with most reviewers describing serious concerns about care quality, staff conduct, and safety of belongings. One reviewer alleged a loved one's death was linked to inadequate care, while another reported theft of personal items shortly after move-in. A single reviewer complimented the kitchen staff, but overall family feedback skews strongly negative.
AI-generated from reviews and community data.
Heritage Care-Elizabeth City is a senior living community in Elizabeth City, North Carolina offering Assisted Living. Families rate it 2.4 out of 5 across 11 reviews.
Heritage Care-Elizabeth City is an assisted living community in Elizabeth City, North Carolina, licensed for up to 60 residents.
Reviewers consistently reported serious concerns about the facility. Multiple families described inadequate care, poor staff conduct, and losses of personal belongings during residents' stays. One reviewer wrote, "It is nasty and some of the staff are not kind to the patients." Families expressed frustration with staff interactions and questioned whether their loved ones received appropriate care. The facility carries a Google rating of 2.4 out of 5 across 11 reviews.
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Help Me Choose2.4overall · 11 ratings combined
2.4★ on Google (11)
brian chessick
Jun 2026
First 2 weeks my 1000$ Tudor was stolen Week 2 as ll my clothes were stolen So I got fleeced first 2 weeks there Sentara paid for 3-4 months Sentara is my home before heart hospital and then Sentara. That’s an RN just shy of 30 years. No way they can be a 2.5, they are best less than 2 % at best
Bennie Cole
May 2024
Family.use.to.be.there.
Makenzie Sutton
Aug 2021
Ms. Darlene is so rude to the family she needs training on how to speak professional to family members. Also goes behind family members back & do what she want without family members permission. She told me to shut up & I was making her sick & hung up. Every time I call she actually like she own the building. I don’t appreciate it at all. Faculty probably be better if they got rid of her nasty attitude.
Brenda Westling
Mar 2019
Please don’t let your loved ones go to this facility! It is nasty and some of the staff are not kind to the patients. They want you to think they are taking good care of the client. My brother would still be alive if they had taken better care of him. They need to be shut down and the local authorities don’t seem to care. If I could give Heritage Care of Elizabeth City a 0 rating I would.
Chaplain Randolph
Nov 2018
💘 the kitchen staff
Heritage Care-Elizabeth City offers Assisted Living.
Heritage Care-Elizabeth City is located at 100 Timmerman Drive in Elizabeth City, North Carolina.
Heritage Care-Elizabeth City carries a 2.4 out of 5 rating from 11 Google reviews. One reviewer alleged a loved one's death was linked to inadequate care, while another reported theft of personal items shortly after move-in. A single reviewer complimented the kitchen staff, but overall family feedback skews strongly negative. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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