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The Heritage at Fox Run

3121 MacIneery Drive

4.2(41 ratings)· Council Bluffs average: 4.5

The Heritage at Fox Run — photo 11 / 9

Quick Facts

Starting price
$4,125/mo
Total units
149
Year opened
2003
Ownership
Locally owned, part of Nebraska-based Heritage Communities group
Memory care approach
Personalized activities based on residents' life stories
Respite care details
Furnished short-term stays with coordinated therapy after hospitalization
Hospital proximity
Two hospitals within a 15-minute drive

What Families Think

Families largely describe The Heritage at Fox Run as a warm, clean, family-like community with attentive staff, especially praised for memory care and long-term residents who stayed for years. A few reviewers raised serious concerns about communication, billing transparency, and one report of delayed medical attention in memory care, alongside notes about high staff turnover.

The Good

  • Staff described as caring, kind, and compassionate
  • Clean, bright, odor-free facility
  • Strong long-term care noted, some residents stayed years
  • Variety of daily activities and outings praised
  • Memory care program tailored to residents' life stories
  • Tour guides knowledgeable and transparent

The Bad

  • One report of delayed medical attention after falls in memory care
  • One reviewer cited high staff turnover in memory care
  • One reviewer found transportation costs and policies misrepresented at tour vs. signing
  • One reviewer noted lack of online payment portal and email communication

AI-generated from reviews and community data.

About The Heritage at Fox Run

The Heritage at Fox Run is a senior living community in Council Bluffs, Iowa, located on the Nebraska/Iowa border in the Whispering Oaks neighborhood. It is part of the Heritage Communities family, a locally owned group based in Omaha that operates retirement communities across Nebraska, Iowa, Arizona, and Texas. The community offers independent living, assisted living, memory care, and respite care.

Independent living residents enjoy a carefree lifestyle with cooking, cleaning, and maintenance handled, including housekeeping, yard work, snow removal, and home repairs, while living in a peaceful, golf-course setting near Whispering Woods Golf Course. Assisted living includes 24/7 caregiver support with activities of daily living such as dressing, bathing, moving about the community, and medication management. Apartment options include studio, one-bedroom, one-bedroom with den, and two-bedroom homes, some with multiple bathrooms or a den. For assisted living residents with mild cognitive impairment, the Snapshots™ program offers small group activities tailored to individual abilities and interests.

Memory care is provided in a secure environment for residents with Alzheimer's and dementia, with personalized assistance for daily tasks like mealtime, grooming, and medication management. The Portraits® program offers customized activities based on each resident's life story to support engagement and independence. Respite care is available for those needing extra support after a hospital stay, with coordinated therapy and recovery services; these short-term stays can include furnished accommodations, while standard apartment homes are unfurnished so residents can bring their own furniture and belongings.

Residents can take part in a variety of activities, including a Walking Club, fireside chats, scenic drives, Salon Day pampering, and visits from Scatter Joy Acres, which brings animal experiences to the community. The community is pet-friendly, welcoming residents' furry companions.

The community is near the Longview area, Huntington Park, and the Indian Hills neighborhood, with Lewis Central and Downtown Omaha a short drive away, including attractions like Omaha's Henry Doorly Zoo and Aquarium and the Western Heritage Museum. Nearby shopping and dining options include the Mall of the Bluffs and Metro Crossing, and outdoor recreation is available at Lake Manawa State Park, Valley View Park, and Riverside Park. The Mid-America Center and the historic Old Market area are also close by. Mercy Hospital and Methodist Jennie Edmundson Hospital are within a 15-minute drive for healthcare needs.

Monthly rates include an apartment home, chef-prepared meals, and basic utilities, with additional personal care services such as dressing, bathing, or medication assistance available to fit individual needs.

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Floor Plans

The Heritage at Fox Run floor plan 1The Heritage at Fox Run floor plan 2The Heritage at Fox Run floor plan 3The Heritage at Fox Run floor plan 4

Reviews

4.2overall · 41 ratings combined

4.2★ on Google (40) · 5★ on Yelp (1) · Yelp page ↗

Annette Skinner

Feb 2025

via Google

We took a tour for my parents and we saw everything and even talked to the residents. We saw a couple of rooms, very clean. Much roomier that I had thought they would be. Our guide was very knowledgeable.. she answered all of our questions and things we hadn't thought of. As we were leaving the residents where getting ready to watch a movie in there cinema room, comlete with popcorn. This is the place you can have your parents at and not have to worry about about them all the time.

Jim Voltz

Dec 2024

via Google

You need to get my name right, it's not Jeff or Larry.

Roger Randals

Nov 2024

via Google

We visited Orchard Point in Carrollton, Tx.<br>This was by far the most expensive option that we have looked at. Apartments were very small, no closets, and looked like they were from the 70’s with the wood paneling.

Curt Liljedahl

Sep 2024

via Google

Our mother recently passed away but for that last couple years she was a resident of the Memory Care unit at the Heritage at Fox Run. Wonderful place and super wonderful nursing assistants! The wholesale staff took care of truly loved our mother while she was there. They are the best. Thank you!

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Frequently Asked Questions

How much does The Heritage at Fox Run cost?

Published pricing at The Heritage at Fox Run starts around $4,125 per month. Final costs depend on care needs and apartment selection — contact the community for a detailed quote.

Where is The Heritage at Fox Run located?

The Heritage at Fox Run is located at 3121 MacIneery Drive in Council Bluffs, Iowa.

What do families say about The Heritage at Fox Run?

Families largely describe The Heritage at Fox Run as a warm, clean, family-like community with attentive staff, especially praised for memory care and long-term residents who stayed for years. A few reviewers raised serious concerns about communication, billing transparency, and one report of delayed medical attention in memory care, alongside notes about high staff turnover.

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