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Hendersonville Health & Rehab

104 College Drive

3.7(36 ratings)· Flat Rock average: 3.8

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Hendersonville Health & Rehab, photo 11 / 6

Quick Facts

Total units
130
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
130
Google rating
3.7 out of 5 from 35 reviews

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

There isn't much detailed review commentary available for Hendersonville Health And Rehabilitation, but the community holds a 3.7 out of 5 rating from 35 Google reviews. No specific amenities, care details, or pricing information have been published for this skilled nursing and long-term care community in Flat Rock, North Carolina.

What reviewers praise

  • Solid overall family rating of 3.7 out of 5

What reviewers flag

  • No published pricing information available
  • Little detailed information on amenities or care specifics

AI-generated from reviews and community data.

Hendersonville Health & Rehab is a senior living community in Flat Rock, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 36 reviews.

About Hendersonville Health & Rehab

Hendersonville Health & Rehab is a skilled nursing and long-term care community in Flat Rock, North Carolina, licensed for up to 130 residents. It is Medicare and Medicaid certified and holds a 5 out of 5 CMS overall star rating.

The facility offers 24-hour staffing with on-site nurses, private rooms with private bathrooms, wheelchair accessibility, medication management, and housekeeping and laundry services. Residents enjoy restaurant-style dining, social activities, gathering spaces, cable or satellite television, dietary accommodations, an emergency call system, and security.

Reviewers report mixed experiences with staffing responsiveness and communication. Some families describe attentive, professional care with low employee turnover, clean environments, and staff who extend concern to family members. One reviewer wrote, "These folks, this team, works like a well oiled machine." Others raised concerns about delayed responses to call buttons and interactions with nursing staff, citing communication gaps between families and management.

Types of Care at Hendersonville Health & Rehab

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities

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Reviews of Hendersonville Health & Rehab

3.7overall · 36 ratings combined

3.7★ on Google (36)

Candy Martin

Aug 2026

via Google ↗ · Report

My Mom is in long term care here and my opinion is this is the Best Place in Hendersonville! There is never bad smells in the hallways, the Nurses are the Great, the CNA's are absolutely wonderful. My mom always has her showers on the days they are scheduled for, her bed is always made and both the CNA's and Nurses are very attentive to her needs! The cleaning staff, you couldn't ask for better. I worked as a CNA, CNA2 and a Med Aide for 28 years and I've seen it all. When I tell you this Place is the Best, I'm not exaggerating! I'm so Thankful My Mom Is Here!

Karen Tomlinson

Jan 2026

via Google ↗ · Report

Visit your family /loved ones every chance you can. This was my first time visiting this nursing home and found my family member stating she had been buzzing for help. I asked the desk for wash clothes and towels and started helping clean my family member, when I was almost done the CNA came in the room and was not happy with me doing the washing up of the my family member. I thought I was helping, but she saw it differently. Nursing homes can be understaffed, but I have never had a CNA get mad because I was helping. I continued helping by making the bed and the nursing assistant continued making negative comments. I reported this incident and have been told that they are looking into this incident. What is most important is Patient care and comfort. But I questioned, when guest are spoken to so negatively, I hope patients are not on the receiving that negativity.

J C

Oct 2025

via Google ↗ · Report

These folks, this team, works like a well oiled machine. They help not only their clients but family members as well. It is the cleanest facility around, never saturated in perfumy deodorizers, but is just clean. The employee turnover rate is very low so that speaks volumes about how they treat their employees and patients. Our personal experience has been outstanding. Are there more expensive places with better buildings? Sure, but you wont find better quality of care and compassion than here for someone you love. They just want the best for those in their later years of life and we are grateful for them.

Jean Ross

Jul 2025

via Google ↗ · Report

From my family's experience with our dear one there for many weeks, it's hard to know where to begin. His care was more than professional throughout; it was loving, personal, and perceptive. He was treated with utmost respect on his worst days. Not only was he cared for, but the staff was concerned with us and our needs and feelings. There are too many examples for this space, too many names to name here. Just know that if I am ever in the terrible condition my dear partner was when HHR welcomed and loved him, this is where I want to be.

Lindsey Worley

Jun 2025

via Google ↗ · Report

I’d like to know which nurse told my grandmother after she asked for help to use the bathroom to piss on herself after having open heart surgery a week ago. I don’t know who runs this facility and for the nurse management to tell my family member “with older people you have to be pushy” is not someone that needs to be in the rehab facility. Nurse management did not mention a sorry or nothing. Also reported they don’t keep track of what nurses go in and out of rooms. Maybe a call will get y’all to do right by the people that come in and out of there.

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By submitting, you're okay with us and Hendersonville Health & Rehab reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

5 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 18, 2025Health StandardNo citations
Sep 11, 2024Fire Safety StandardHealth ComplaintHealth Standard5 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2024

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2024

Jan 25, 2024Fire Safety Complaint1 citation
  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 16, 2024

Jun 16, 2023Fire Safety StandardHealth Standard9 citations
  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2023

Oct 14, 2021Fire Safety StandardNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Hendersonville Health & Rehab offer?

Hendersonville Health & Rehab offers Skilled Nursing / Long Term Care.

Where is Hendersonville Health & Rehab located?

Hendersonville Health & Rehab is located at 104 College Drive in Flat Rock, North Carolina.

What do families say about Hendersonville Health & Rehab?

Hendersonville Health & Rehab carries a 3.7 out of 5 rating from 36 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Hendersonville Health & Rehab do on recent health and safety inspections?

Hendersonville Health & Rehab had 5 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Hendersonville Health & Rehab?

Submit the Request Information form on this page, or contact Hendersonville Health & Rehab directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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