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Helping Hands Of New Orleans

2400 Veterans Memorial Blvd #490

3.6(11 ratings)· Kenner average: 3.9

Helping Hands Of New Orleans, photo 11 / 3

Quick Facts

What Families Think

Reviews for Helping Hands Of New Orleans are sharply divided, with an overall Google rating of 3.6 from 11 reviews. Several reviewers describe serious problems with staffing reliability and quality of care, while a few short reviews rate the service positively without detail.

The Good

  • A few reviewers rate their experience 5 stars
  • Offers home health and hospice services

The Bad

  • Multiple reports of unprofessional or uncaring staff
  • One detailed report of chronic understaffing and missed shifts
  • One report that care plans were ignored by aides
  • One report of alleged theft and property damage by staff

AI-generated from reviews and community data.

Helping Hands Of New Orleans is a home care agency serving Kenner, Louisiana offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.6 out of 5 across 11 reviews.

About Helping Hands Of New Orleans

Helping Hands Of New Orleans is a home health and hospice community in Kenner, Louisiana.

Families rate Helping Hands Of New Orleans 3.6 out of 5 based on 11 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Helping Hands Of New Orleans

At-Home Care

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Reviews of Helping Hands Of New Orleans

3.6overall · 11 ratings combined

3.6★ on Google (11)

Linnie Lou

May 2026

via Google

I think the name “Helping Hands” may negate the intended purpose of the business’ name. Please research these people before you let them handle your loved ones’ estate. Moving in hastily and encouraging garage sale crowds is fun for others, but not for the ones grieving. Name seems misleading.

Sofia Moreno

Jun 2019

via Google

This company sends people that don’t have a good fit with the client and gets upset when you tel them. They don’t have enough staff if something goes wrong. When you tell them that they had agreed to come themselves if staff is not available they did not. Client’s plan of care was only done by the person that the client sent to them and never by the folks they sent. Those people slept, stayed on the phone with their friends or business, disrespected the homeowner, begged for food that the client didn’t eat and dropped pills on floor and never picked it up. Complaints were made of theft and property destruction and nothing was done. Plan of care was totally ignored and client was also ignored. Maybe one or two played bingo and that is all they did. They all said the dementia patient refused to bathe so they did nothing else. Excuse me? They use the clients time to write their timesheet. I would not recommend this company. They are not professional and for the past two and a half weeks they have not sent any staff to work. IRRESPONSIBLE!

Gnb Martin

May 2017

via Google

Beyond rude unprofessional they do not care for the patients they do enough to get a check from the state the treatment of employees are horrible they should be shut down

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Frequently Asked Questions

What types of care does Helping Hands Of New Orleans offer?

Helping Hands Of New Orleans offers At-Home Care.

Where is Helping Hands Of New Orleans located?

Helping Hands Of New Orleans is located at 2400 Veterans Memorial Blvd #490 in Kenner, Louisiana.

What do families say about Helping Hands Of New Orleans?

Reviews for Helping Hands Of New Orleans are sharply divided, with an overall Google rating of 3.6 from 11 reviews. Several reviewers describe serious problems with staffing reliability and quality of care, while a few short reviews rate the service positively without detail.

How can families visit Helping Hands Of New Orleans?

Submit the Request Information form on this page to connect with Helping Hands Of New Orleans and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Other senior living options within 25 miles of Kenner.