3.6(11 ratings)· Kenner average: 3.9
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1 / 3An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Helping Hands Of New Orleans are sharply divided, with an overall Google rating of 3.6 from 11 reviews. Several reviewers describe serious problems with staffing reliability and quality of care, while a few short reviews rate the service positively without detail.
AI-generated from reviews and community data.
Helping Hands Of New Orleans is a home care agency serving Kenner, Louisiana offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.6 out of 5 across 11 reviews.
Helping Hands Of New Orleans is a home care agency serving clients in the Kenner area. The agency provides at-home care services.
Reviewers report mixed experiences with the agency's service. Several reviewers raised concerns about staffing consistency, with one noting that the agency sometimes sends caregivers who do not fit well with clients and does not always fulfill commitments to provide owner-arranged coverage when staffing gaps occur. Communication and responsiveness to client needs were areas where some reviewers felt the agency fell short. A few reviewers also expressed concerns about the company's professionalism and the quality of care provided.
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Help Me Choose3.6overall · 11 ratings combined
3.6★ on Google (11)
Linnie Lou
May 2026
I think the name “Helping Hands” may negate the intended purpose of the business’ name. Please research these people before you let them handle your loved ones’ estate. Moving in hastily and encouraging garage sale crowds is fun for others, but not for the ones grieving. Name seems misleading.
pamella Duplessis
Nov 2019
Did not go into this place
Sofia Moreno
Jun 2019
This company sends people that don’t have a good fit with the client and gets upset when you tel them. They don’t have enough staff if something goes wrong. When you tell them that they had agreed to come themselves if staff is not available they did not. Client’s plan of care was only done by the person that the client sent to them and never by the folks they sent. Those people slept, stayed on the phone with their friends or business, disrespected the homeowner, begged for food that the client didn’t eat and dropped pills on floor and never picked it up. Complaints were made of theft and property destruction and nothing was done. Plan of care was totally ignored and client was also ignored. Maybe one or two played bingo and that is all they did. They all said the dementia patient refused to bathe so they did nothing else. Excuse me? They use the clients time to write their timesheet. I would not recommend this company. They are not professional and for the past two and a half weeks they have not sent any staff to work. IRRESPONSIBLE!
Patsy Blythe
Jul 2017
Instead home care
Gnb Martin
May 2017
Beyond rude unprofessional they do not care for the patients they do enough to get a check from the state the treatment of employees are horrible they should be shut down
Helping Hands Of New Orleans offers At-Home Care.
Helping Hands Of New Orleans is located at 2400 Veterans Memorial Blvd #490 in Kenner, Louisiana.
Helping Hands Of New Orleans carries a 3.6 out of 5 rating from 11 Google reviews. Reviews for Helping Hands Of New Orleans are sharply divided, with an overall Google rating of 3.6 from 11 reviews. Several reviewers describe serious problems with staffing reliability and quality of care, while a few short reviews rate the service positively without detail. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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