3.1(12 ratings)· Valparaiso average: 4.3
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1 / 5An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe a mixed experience with this home health and hospice provider, rated 3.1 out of 5 from a small number of Google reviews. Several reviewers praise attentive, long-term caregiver relationships, while others report serious concerns including alleged financial exploitation by a caregiver and poor treatment from staff.
AI-generated from reviews and community data.
Help at Home is a home care agency serving Valparaiso, Indiana offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.1 out of 5 across 12 reviews.
Help at Home is an at-home care agency serving clients in Valparaiso, Indiana.
Reviewers describe mixed experiences with the agency. Several families report that caregivers are knowledgeable, attentive to clients, and willing to help when other providers would not. Some reviewers noted consistent positive interactions between caregivers and clients over years of service. However, other reviewers raised concerns about staff conduct and professionalism, including issues with financial propriety and responsiveness to complaints.
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Help Me Choose3.1overall · 12 ratings combined
3.1★ on Google (12)
Nancy Seeley
Oct 2025
At first our experience with this agency and the hands-on staff was pretty good, until the caregiver took advantage of my daughter's financial resources. The staff person presented herself as "Woe is me, Im low on money, Haven't got paid yet" and all her supervisor said was "She knows better" (Obviously not). Too many negative things to post other than Don't Use This Agency"
Cameron Greer
Dec 2024
Never been treated so poorly for asking about employment.
Monica Smith
Aug 2022
Help at Home has really helped us. The staff is knowledgeable and they helped us when no one else would. They are living up to their number one rating!
Julie Davis
Oct 2021
Help at home is the only company I will choose for in home care. They took care of my Mom for 6 yrs. their caregivers are understanding, talk and listen to the client (and family when necessary), My Mom was very happy with her helpers. This company is the best.
Kim Mallory
Sep 2021
I've heard Kelli Burns talking with clients and she is amazing with them! She listens to any questions or comments they have and is quick to assist.
Help at Home offers At-Home Care.
Help at Home is located at 1620 County Club Road Suite D in Valparaiso, Indiana.
Help at Home carries a 3.1 out of 5 rating from 12 Google reviews. Several reviewers praise attentive, long-term caregiver relationships, while others report serious concerns including alleged financial exploitation by a caregiver and poor treatment from staff. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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