Rick B
Dec 2024
This is a very poorly managed business that is very hard to do business with. They don't return calls, and the staff isn't very client supportive. I don't recommend them.
Help at Home
650 Progress Dr3.9(31 ratings)· Richmond average: 4.2
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1 / 5Quick Facts
- Population served
- Also serves adults with intellectual or developmental disabilities
- Reported issue
- One account of unpaid client rent and utility bills
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Help at Home is a home health and hospice provider in Richmond, Indiana serving seniors and adults with intellectual or developmental disabilities. Recent reviews are overwhelmingly negative, with multiple families and even landlords describing unreturned calls, unresolved requests, and mishandled payments.
What reviewers praise
- Serves both seniors and adults with intellectual or developmental disabilities
- Offers combined home health and hospice services
What reviewers flag
- Multiple reviewers report the company doesn't return calls
- Several describe staff as unprofessional and unresponsive
- One report of unpaid rent and utilities causing client late fees
- One landlord reported being strung along on rental commitments
AI-generated from reviews and community data.
Help at Home is a home care agency serving Richmond, Indiana offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.9 out of 5 across 31 reviews.
About Help at Home
Help at Home is a home care agency in Richmond, Indiana.
Families rate Help at Home 3.9 out of 5 based on 31 Google reviews.
Contact the agency directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Help at Home
At-Home Care
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Help Me ChooseReviews of Help at Home
3.9overall · 31 ratings combined
3.9★ on Google (31)
Abigail Leon
Nov 2024
There is absolutely no communication in this place. They are all so unprofessional. They WILL NOT get back with you ever. I would RUN AWAY from this company. Find someone who actually wants to HELP you. These people don’t care about their clients at all.
Kimberly Davis-Eliason
Oct 2021
Not good, have been seeking assistance for two months. No follow up or response to phone calls, more about personalities than principles😔😔 Also It would better to hear from individuals receiving the services than people that work for them.
vicki Adkins
Oct 2021
Right now help at home sucks..we have clients rent not being paid and they are getting late fees tack on..plus utilities not being paid and added late fees..I take care of my house...but others don't have that
Adam Powell
Sep 2019
Landlords, don't waste your time showing houses to them. They will string you along like they're interested then back out. Go with other candidates if you have others interested.
Frequently Asked Questions
What types of care does Help at Home offer?
Help at Home offers At-Home Care.
Where is Help at Home located?
Help at Home is located at 650 Progress Dr in Richmond, Indiana.
What do families say about Help at Home?
Help at Home carries a 3.9 out of 5 rating from 31 Google reviews. Help at Home is a home health and hospice provider in Richmond, Indiana serving seniors and adults with intellectual or developmental disabilities. Recent reviews are overwhelmingly negative, with multiple families and even landlords describing unreturned calls, unresolved requests, and mishandled payments. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Help at Home?
Submit the Request Information form on this page, or contact Help at Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Help at Home? Claim this listing to update photos, pricing, and details. It's free.
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