TheBigshayn87
Jan 2026
TERRIBLE!!! No idea how this company is in business.
Help at Home
4150 Belden Village St NW #3071.5(8 ratings)· Canton average: 4.1
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Quick Facts
- Staffing reliability
- Multiple reports of caregivers missing scheduled shifts
- Client safety concern
- One report of a caregiver stealing from a client
- Backup coverage
- No backup caregiver sent when aide missed shift
- Office responsiveness
- Office often fails to answer or return calls
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers describe Help at Home in Canton, Ohio almost uniformly negatively, citing communication breakdowns, missed caregiver shifts, and a lack of follow-up from office staff. No reviewer offered specific praise for the quality of care or service reliability.
What reviewers praise
- Provides both home health and hospice services
- Supports seniors and those with intellectual or developmental disabilities
What reviewers flag
- Multiple reports of caregivers not showing up for scheduled visits
- Several reviewers say phone calls and messages go unanswered or unreturned
- One report of a caregiver stealing from a client
- No backup caregiver sent when an aide failed to appear
AI-generated from reviews and community data.
Help at Home is a home care agency serving Canton, Ohio offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 1.5 out of 5 across 8 reviews.
About Help at Home
Help at Home is an at-home care agency serving clients in Canton, Ohio.
Reviewers consistently report serious problems with communication and reliability. Multiple families describe difficulty reaching the office by phone and receiving no return calls. Aides failed to show up for scheduled visits, with no backup support provided. One reviewer reported theft by an aide. Another noted incorrect hours on file and unresponsiveness when services were missed. A potential client experienced a poorly conducted virtual interview with technical issues and no follow-up as promised.
Types of Care at Help at Home
At-Home Care
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Help Me ChooseReviews of Help at Home
1.5overall · 8 ratings combined
1.5★ on Google (8)
Kyle
Jan 2026
I would definitely NOT recommend anybody use this company for anything at all. The aide that came to help my aunt stole from her and never did what was asked of her and she rarely showed up. The company never sent a back up. I don’t know where the other offices are but the office I have dealt with is in Canton, Ohio. I couldn’t even get the office to answer our phone calls or return our messages. They truly left my aunt stranded.
annette tymcio
Apr 2025
Very disappointing company. They have the wrong hours down for my mother, and when the aide didn’t show up there was nobody to answer the phone or return calls. I called the canton office— no return call. I called the Chicago office for calls outside of the office hours (5:30) and made a report but no response.
Angelina Mullins
Dec 2024
Don’t recommend. Had a virtual interview at 11:20 no one connected until 11:35 and then he sat there with his microphone off while I was saying “hello” repeatedly. 11:44 came around and he took himself out of the zoom meeting THAT HE WAS NOT IN and sent me new times to schedule. Also the name was Ron walls .
Bonnie Billings
Feb 2024
No good at communicating! Barely answers the phone calls from employees and clients! Not consistent! Received three different phone calls about 3 different clients and yet to get either one!!! Forget about phone calls being returned!!!
Frequently Asked Questions
What types of care does Help at Home offer?
Help at Home offers At-Home Care.
Where is Help at Home located?
Help at Home is located at 4150 Belden Village St NW #307 in Canton, Ohio.
What do families say about Help at Home?
Help at Home carries a 1.5 out of 5 rating from 8 Google reviews. Reviewers describe Help at Home in Canton, Ohio almost uniformly negatively, citing communication breakdowns, missed caregiver shifts, and a lack of follow-up from office staff. No reviewer offered specific praise for the quality of care or service reliability. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Help at Home?
Submit the Request Information form on this page, or contact Help at Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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