1 / 5CMS Care Compare
Families describe Hellenic as a clean, non-profit nursing home where some staff are warm and attentive, resulting in improved grooming, weight gain, and comfort for residents. However, several reviewers report serious care lapses, including unanswered call lights and inattentive or rough aides, suggesting inconsistent staffing quality across shifts or floors.
AI-generated from reviews and community data.
Hellenic Nursing and Rehabilitation Center is a senior living community in Canton, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Salon / Barber. Families rate it 3.5 out of 5 across 57 reviews.
Hellenic Nursing & Rehabilitation Center is a non-profit skilled nursing facility in Canton, Massachusetts, owned by the Hellenic Women's Benevolent Association. The facility focuses on providing high-quality care and services to enrich residents' daily lives, with a 5-star rating for nursing staff ratios.
As a non-profit organization, the center reinvests donations and profits back into the facility and staff development rather than extracting profits for investors. The commitment is to help residents maintain maximum quality of life through attentive care that allows medical problems to be discovered early and addressed immediately.
The Hellenic offers short-term stays for patients being discharged from hospitals who need further recuperation. The facility includes a secure unit that provides a safe and supervised environment for residents who may need additional assistance.
The center is committed to providing a balance of community, wellness, and nursing and rehabilitation services while promoting quality of life, dignity, and maximum independence for its residents and patients.
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Help Me Choose3.5overall · 57 ratings combined
3.5★ on Google (57)
Debra Beaudette
May 2026
Being in the medical profession for over 30 years this facility shook me to my core. Call lights kept out of reach "on purpose ", or rarely answered if within reach. Signed out my family member, rehabbed 100 percent better with visiting nurses and rehab.
RENE LEFEVRE
Mar 2026
I recently transferred my mother to this facility and from day 1 we noticed a big difference in care and attention to detail with the residents. My mothers clothes, hair and nails are clean and regularly done without having to ask. She has also gained 3 lbs in 1 month which is fantastic. The staff is friendly and considerate of our loved one needs, wants and treat her with respect. Hellenic continues to provide quality care for our loved ones. They are always attentive to the patients needs and check with families on best course of action when events occur.
Dawn Kelley
Mar 2026
The place is very clean. The cleaning people are always on the move, unlike a couple of the aides who sit around, no smiles, ever, on their phones. I think there is would benefit from additional patient care training, and how to manage their time. A majority of the aides are good. A few of the nurses on my mother’s floor are excellent and should be commended for their caring and compassion. The food is good and the baking is excellent. The most important thing is that my mom is happy there. She is in the beginning stages of dementia needs a bit of personal hygiene care. I think the aides could do more to help her with that.
cheryl evers
Feb 2026
My mother has been there a week to rehab from pneumonia and can't wait to get her out of there!! call lights go unanswered!! My mother waited till midnight one night for help, then SHE went to find someone, STAFF was asleep with 2 chairs put together!! Place is old , tiny depressing rooms, the CNA's she had were uncompassionate and rough!! her first day there she was in respiratory distress and the CNA said she would get someone and never returned!!!!! Thank goodness we arrived and asked for help!! What an absolute disgrace.
Nadine Dubuche
Jul 2025
My aunt has been a resident at Hellenic for two years. The staff is wonderful and nurturing. Every time I visit, it is always very clean and presentable. The staff are respectable and understanding. The Director is approachable and very professional. From the start of her stay Hellenic eased our anxiety from the very with their consistency in treatment and care. There is a sense of family at Hellenic nursing. My aunt gets her hair and nails done are on a regular basis. Grooming and hygiene is very important to my family. Elders are put in nursing homes not always by choice. Hellenic is like some typical nursing homes that residences remain soiled for long periods of time. Our aging adults important to their family’s circles. It is not a place to just to forget your love ones. Thank Hellenic for your nurturing environment and care.
3 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2025
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2025
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 11, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2025
Provide a written emergency evacuation plan.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 3, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 26, 2024
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Hellenic Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Hellenic Nursing and Rehabilitation Center is located at 601 Sherman Street in Canton, Massachusetts.
Families describe Hellenic as a clean, non-profit nursing home where some staff are warm and attentive, resulting in improved grooming, weight gain, and comfort for residents. However, several reviewers report serious care lapses, including unanswered call lights and inattentive or rough aides, suggesting inconsistent staffing quality across shifts or floors.
Hellenic Nursing and Rehabilitation Center had 3 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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