MyLivingChoice

Helen Bernardy Center For Medi

8060 Frost St

3.9(11 ratings)· San Diego average: 4.5

Helen Bernardy Center For Medi, photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
43
Population served
Serves pediatric patients, not seniors
Health system affiliation
Affiliated with Rady Children's Health system
Specialized service
Conducts pediatric sleep studies on-site

What Families Think

Helen Bernardy Center For Medi is a pediatric skilled nursing and long-term care facility affiliated with Rady Children's Health, serving children with complex medical needs rather than seniors. Reviews are sharply mixed: some families praise the staff's warmth and dedication, while others describe serious lapses in staffing and responsiveness during medical emergencies and sleep studies.

The Good

  • Staff described as kind and courteous
  • Praised for helping kids reach their potential
  • Some families say it feels like home
  • Reviewer called it one of the best subacute facilities

The Bad

  • One detailed report of severe understaffing during a medical emergency
  • One report of staff prioritizing shift change over patient distress
  • One report of a noisy, poorly run pediatric sleep study
  • Mixed reviews suggest inconsistent staff professionalism

AI-generated from reviews and community data.

Helen Bernardy Center For Medi is a senior living community in San Diego, California offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 3.9 out of 5 across 11 reviews.

About Helen Bernardy Center For Medi

Helen Bernardy Center For Medi is a skilled nursing / long term care community in San Diego, California.

Families rate Helen Bernardy Center For Medi 3.9 out of 5 based on 11 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Helen Bernardy Center For Medi

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Helen Bernardy Center For Medi

3.9overall · 11 ratings combined

3.9★ on Google (11)

Alyssa Andersen

Mar 2026

via Google

For sleep studies, this facility is too loud for sleep and the staff are not good with kids. We were sent here in December 2025 by a Rady physician, an appointment we waited months for. On arrival, the nurse complained to us about another patient, and apologized that we were assigned the "worst" room because my son (age 11) was the oldest admitted kid that night. It was next to a food prep facility with strong smells. Next to our door was a large metal double door (shared wall), and another large single door at the end of the hallway, both with steady streams of talking people. The test wires sometimes came off during my son's sleep. Twice when the largest door slammed and woke us, he was startled and ripped off the large plastic nostril/mouth cover while half-asleep. The staff kept telling us, "you're taking time away from our younger patients," and, "if this keeps up, we're going to have to ask you to leave." Our main nurse wore a bright blue light that shined right in my son's eyes when sensors needed fixing, and when my son said "ow," he responded, "I'm NOT hurting him," instead of investigating. I pointed out that a wire could be pulling his hair, and I fixed it myself gently. The staff always spoke loudly when in our room. It was a failed test without usable data (maybe 40 minutes the whole night). We were told the reviewing doctor waived his own fee in case it would help us recoup our costs from the Rady study. We next went to a different private facility that doesn't advertise as being for kids; they accepted our insurance, had rooms that were dark and quiet, the nurse whispered at all times, they fixed the sensors as needed with low ambient light AND without waking my kid, they used small wires at the nose and mouth instead of the plastic shield, and all the sensors fit better and were more comfortable. I would never recommend this Rady facility for a pediatric sleep study, especially compared to the other we tried.

Jenna Dorsa

Mar 2026

via Google

Please, please think twice before bringing your child to this facility. Not only are they understaffed, but majority of the people are very unprofessional and care more about shift Change than a child in distress. My sister has never left my Nephew side, but needed to handle a couple things after literally years. She finally agreed to let him stay so she could handle a few things that she needed to as his father passed away. She does not get much help. My sister left the facility crying because it was so hard for her to leave her son as she’s never left his side after 10 years. He has SMA type one. I told her I would go up there right when I got out of my meeting. I headed straight to the facility to find my nephew with blood Leaking out of the side of his mouth, His leg positioned horribly underneath him, keep in mind he cannot move or talk. He has cognitive and aware essentially, he has a good brain in a bad body. He was sweating profusely. Due to his scoliosis, my sister made it very clear that he lays flat he was elevated and uncomfortable. He had his iPad right in front of him that was dead so he he’s looking at a blank screen. He was sweating profusely. I then noticed his heart rate was increasing rapidly and his oxygen dropping at a very fast pace. I then yelled for somebody to please come do an in-line on him. The nurse stated she did not know how to do that in the RT was busy at this point, his oxygen was in the 70s. His eyes were rolling in the back of his head. I literally felt so helpless. I didn’t know what to do so I yelled in the hallway. I need an RT to come now at that point they sent a security guard to the room saying that they were going to kick me out For yelling in the hallway, I said respectfully do you have children and what would you do if this was your child? The machine was blinking for both his heart rate and his oxygen as Previously stayed in his heart rate was very high. At that point, finally somebody came in and she thought she got him stable. I explained he definitely needs his cough machine because I could hear the mucus I am very aware of these things, but I wanted the facility to do it as he is very fragile. My sister was rushing back to the facility as fast as she could. I put my sister on speakerphone she calmly explained to the respiratory therapist, what needed to be done to get him to be fully stabilized but instead she was more worried about shift change in leaving mid conversation. She literally took her gloves off and her gown and walked out as my sister is talking to her about her son who is in distress clear distress! I have never witnessed anything like this in my life. My sister made it to the facility So I walked to the front desk and I said get his discharge papers ready we are leaving. One of the nurses essentially aggressively pushes the back of medicine to me and I said that was rude and unprofessional and I pray to God none of you guys have children that ever end up in the situation. Another nerve proceeds to laugh and say that wasn’t rude. I honest to God fill my heart that if I was not there, my nephew would not have made it through the night. They are extremely understaffed. They are extremely unprofessional and they don’t care. There’s no reason my nephew should’ve been in the state or condition he was in when my sister literally just left the facility. I could only imagine. Had he been there overnight. I am literally traumatized for not only him, but myself just watching him go through what he was going through as I’m literally begging them for help but nobody cares. Nobody knows how to do anything and shift Change is what was more important. I wouldn’t leave an animal at this facility let alone my child.

Silvia Lockhart

Jul 2016

via Google

One of the best (if not the best) skilled and subacute facility in the US. The staff is kind, courteous, skilled, professional, and really cares about the children. They strive to encourage children to reach their maximum potential, optimize their quality of life, and offer different activities to enrich their day to day activities.

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Government Inspection History

4 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 11, 2026Fire Safety StandardHealth Standard8 citations
  • Have restrictions on the use of highly flammable decorations.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2026

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Conduct risk assessment and an All-Hazards approach.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 7, 2026

Jan 29, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025

Nov 22, 2024Fire Safety StandardHealth Standard9 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 22, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 19, 2024

Oct 20, 2023Fire Safety StandardHealth Standard7 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 6, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2023

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023

  • Provide emergency officials' contact information.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Helen Bernardy Center For Medi offer?

Helen Bernardy Center For Medi offers Skilled Nursing / Long Term Care.

Where is Helen Bernardy Center For Medi located?

Helen Bernardy Center For Medi is located at 8060 Frost St in San Diego, California.

What do families say about Helen Bernardy Center For Medi?

Helen Bernardy Center For Medi is a pediatric skilled nursing and long-term care facility affiliated with Rady Children's Health, serving children with complex medical needs rather than seniors. Reviews are sharply mixed: some families praise the staff's warmth and dedication, while others describe serious lapses in staffing and responsiveness during medical emergencies and sleep studies.

How did Helen Bernardy Center For Medi do on recent health and safety inspections?

Helen Bernardy Center For Medi had 4 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Helen Bernardy Center For Medi?

Submit the Request Information form on this page to connect with Helen Bernardy Center For Medi and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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