4.1(23 ratings)· Wilkes-Barre average: 4.1
1 / 5CMS Care Compare
Families and patients most often mention Allied Services Wilkes-Barre Rehab Hospital for its physical, occupational, and lymphedema therapy services, with several reviewers praising specific therapists by name for the results they achieved. Some reviews raise concerns about scheduling reliability and differences in the amount of rehab time given depending on the floor or insurance type, though these accounts vary in recency.
AI-generated from reviews and community data.
Allied Services Wilkes-Barre Rehab Hospital is a senior living community in Wilkes-Barre, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 23 reviews.
Allied Services Wilkes-Barre Rehab Hospital is a 44-bed skilled nursing and long-term care facility in Wilkes-Barre, Pennsylvania. The facility offers physical and occupational therapy as core services.
Families consistently praise the clinical skill of therapists, particularly those specializing in lymphedema treatment and vestibular rehabilitation. One family wrote that therapy "helped me physically and mentally" after surgery, while another reported returning to recreational activities after working with their therapist. Sessions often include dedicated one-on-one time with therapists. However, reviews also surface concerns about administrative scheduling that has sometimes resulted in shared therapy slots and wait times during sessions, and one earlier review raised questions about consistency in care and therapy allocation across different floors.
The facility holds a 4.1 out of 5 Google rating based on 23 reviews, reflecting mixed but generally positive experiences centered on therapeutic outcomes.
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Help Me Choose4.1overall · 23 ratings combined
4.1★ on Google (23)
Rebecca Merchant
Dec 2025
Cruz helped me get my life back! I had been unable to play tennis or other recreational activities because of dizziness, but under Cruz's care and a lot of home exercises I am back on the court and feeling like my old self. Thank you, Allied.
cel lynn
Oct 2025
Was pt there about 5 yrs ago then care was sketchy depended on who was working Nursing administration was reachable but care differed on the 2 floors Bottom floor then held those with better primary insurance Those clients got more pt and ot time 2nd floor was elderly or Those basically on Medicare or medicaid got less rehab time Don't know how it is now
Marla Lahr
Sep 2025
The lymphedema treatments with Diane have helped me physically and mentally. I had little knowledge of our complicated lymphatic system. I thought I was just swollen from surgery. The staff here are all very nice and helpful. You spend a whole hour one on one with your therapist! I'm glad I asked my doctor to refer me to John Heinz. Best place in NEPA for physical and occupational therapy!
Jasmine Vega
Aug 2025
My lymphedema therapist is the best. She really cares about her patients. I get great results sticking to the program she set up for me.
notta chance
Aug 2024
The actual Physical Therapists are amazing. Doing thr best they can with all of the admin and scheduling personnel being the worst. They scheduled my time with another person nearly every session. I waited repeatedly for my Physical Therapist to finish with the other person to get my next exercise. Disappointed all around from previous visits. Will be looking elsewhere.
3 inspection visits in the last three years, 10 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2024
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Allied Services Wilkes-Barre Rehab Hospital offers Skilled Nursing / Long Term Care.
Allied Services Wilkes-Barre Rehab Hospital is located at 150 Mundy Street in Wilkes-Barre, Pennsylvania.
Families and patients most often mention Allied Services Wilkes-Barre Rehab Hospital for its physical, occupational, and lymphedema therapy services, with several reviewers praising specific therapists by name for the results they achieved. Some reviews raise concerns about scheduling reliability and differences in the amount of rehab time given depending on the floor or insurance type, though these accounts vary in recency.
Allied Services Wilkes-Barre Rehab Hospital had 3 government inspection visits in the last three years, with 10 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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