MyLivingChoice

Heights At Avery Heights

550 Avery Heights

4(4 ratings)· Hartford average: 3.5

Heights At Avery Heights, photo 11 / 3

Quick Facts

Medicare quality
2.0 of 5 stars

Home Health Compare

Medicare certified
Since 1991
Ownership
Not-for-profit, owned by Church Homes, Inc.
Housing Types
Apartments and cottages for independent living
Veteran Programs
Special year-round veteran recognition programs

What Families Think

The Good

  • No buy-in fee for continuum of care
  • On-site skilled nursing and health services
  • Not-for-profit, serving Hartford for over 50 years
  • Special recognition programs honoring veterans
  • Secure, well-maintained grounds near shopping and parks

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Heights At Avery Heights is a senior living community in Hartford, Connecticut offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.0 out of 5 across 4 reviews.

About Heights At Avery Heights

Heights At Avery Heights is a continuing care retirement community in Hartford, Connecticut, offering independent living, assisted living, and skilled nursing care on-site. As a not-for-profit organization owned by Church Homes, Inc., it has served the greater Hartford area for over 50 years and provides priority access to a full continuum of healthcare services with no buy-in fee.

The community is situated on secure, well-maintained grounds near West Hartford and Newington, providing residents with easy access to shopping, dining, cultural activities, and scenic parks. Residents live in apartments and cottages designed to support independence, and the community features a state-of-the-art Wellness Center to encourage active lifestyles.

Avery Heights Health Services provides on-site compassionate care for residents who require additional support beyond independent living. The community is dedicated to supporting both physical and emotional well-being, with resources and programs designed to help residents live life to the fullest.

The community places special emphasis on honoring veterans year-round through dedications, community events, and programs that recognize service members and their contributions. Avery Heights fosters a vibrant community environment where residents can pursue fulfilling lifestyles with the security and support of professional staff and healthcare services.

Types of Care at Heights At Avery Heights

Assisted LivingHome HealthIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Grocery Shopping and Errands
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Heights At Avery Heights

4overall · 4 ratings combined

4★ on Google (4)

Theresa Guerin

Feb 2023

via Google

The Heights, Senior Living at Avery Heights, really is a special place. Lots of activities, great food, and socialization, which is so important. The residents are wonderful, the staff, fantastic!

Holly Fry

Feb 2023

via Google

I was pleased to see how pleasant the staff are to their residents, it felt so homey. The beautiful Memory care is something to see and the food was delicious. I was also impressed by the housekeeping staff so friendly and attentive. I am happy to know this resource is here for my needs.

A A

Aug 2019

via Google

They were writing down the license plates and names of the people coming in today and the lady was very rude about it.

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Ask about availability, pricing, or a tour. Your details go only to Heights At Avery Heights, never sold or shared.

Medicare Quality of Care

Heights At Avery Heights is a Medicare-certified home health agency (certified since 1991). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency69%US 79%
  • Rated their overall care 9 or 10 out of 10100%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well71%US 86%
  • The team discussed medicines, pain and home safety86%US 82%

9 completed patient surveys, 23% response rate.

Hospital outcomes

  • Discharged to the community91%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)13%US 11%Same as

How patients did

  • Care started within 2 days of referral93%US 94%
  • Patients got better at walking or moving around83%US 83%
  • Patients got better at getting in and out of bed85%US 83%
  • Patients got better at bathing63%US 86%
  • Patients' breathing improved74%US 85%
  • Patients got better at taking medications correctly67%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations58%US 61%

Service area

Heights At Avery Heights reports serving 7 ZIP codes, including Hartford, West Hartford, Newington, Rocky Hill, Wethersfield. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 077182. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Heights At Avery Heights offer?

Heights At Avery Heights offers Assisted Living, Home Health, Independent Living and Skilled Nursing / Long Term Care.

Where is Heights At Avery Heights located?

Heights At Avery Heights is located at 550 Avery Heights in Hartford, Connecticut.

Does Medicare cover care from Heights At Avery Heights?

Yes. Heights At Avery Heights is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.

Do I need a referral to use Heights At Avery Heights?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Heights At Avery Heights?

Submit the Request Information form on this page to connect with Heights At Avery Heights and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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