Pamela Pepper
May 2025
The most gorgeous property ever!
Heights At Avery Heights
550 Avery Heights4(4 ratings)· Hartford average: 3.5
Part of Church Homes Inc. · 3 communities · (1 other nearby)
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1 / 3Quick Facts
- Medicare quality
- 2.0 of 5 stars
- Medicare certified
- Since 1991
- Ownership
- Not-for-profit, owned by Church Homes, Inc.
- Housing Types
- Apartments and cottages for independent living
- Veteran Programs
- Special year-round veteran recognition programs
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
What reviewers praise
- No buy-in fee for continuum of care
- On-site skilled nursing and health services
- Not-for-profit, serving Hartford for over 50 years
- Special recognition programs honoring veterans
- Secure, well-maintained grounds near shopping and parks
What reviewers flag
- No published pricing information available
AI-generated from reviews and community data.
Heights At Avery Heights is a senior living community in Hartford, Connecticut offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.0 out of 5 across 4 reviews.
About Heights At Avery Heights
Heights At Avery Heights is a continuing care retirement community in Hartford, Connecticut, offering independent living, assisted living, and skilled nursing care on-site. As a not-for-profit organization owned by Church Homes, Inc., it has served the greater Hartford area for over 50 years and provides priority access to a full continuum of healthcare services with no buy-in fee.
The community is situated on secure, well-maintained grounds near West Hartford and Newington, providing residents with easy access to shopping, dining, cultural activities, and scenic parks. Residents live in apartments and cottages designed to support independence, and the community features a state-of-the-art Wellness Center to encourage active lifestyles.
Avery Heights Health Services provides on-site compassionate care for residents who require additional support beyond independent living. The community is dedicated to supporting both physical and emotional well-being, with resources and programs designed to help residents live life to the fullest.
The community places special emphasis on honoring veterans year-round through dedications, community events, and programs that recognize service members and their contributions. Avery Heights fosters a vibrant community environment where residents can pursue fulfilling lifestyles with the security and support of professional staff and healthcare services.
Types of Care at Heights At Avery Heights
Assisted LivingHome HealthIndependent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
- Wi-Fi / High-Speed Internet
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Salon / Barber
- Security
- Transportation Services
Activities
- Birthday / Holiday Parties
- Grocery Shopping and Errands
- Religious Services
- Social Activities
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Help Me ChooseReviews of Heights At Avery Heights
4overall · 4 ratings combined
4★ on Google (4)
Theresa Guerin
Feb 2023
The Heights, Senior Living at Avery Heights, really is a special place. Lots of activities, great food, and socialization, which is so important. The residents are wonderful, the staff, fantastic!
Holly Fry
Feb 2023
I was pleased to see how pleasant the staff are to their residents, it felt so homey. The beautiful Memory care is something to see and the food was delicious. I was also impressed by the housekeeping staff so friendly and attentive. I am happy to know this resource is here for my needs.
A A
Aug 2019
They were writing down the license plates and names of the people coming in today and the lady was very rude about it.
Medicare Quality of Care
Heights At Avery Heights is a Medicare-certified home health agency (certified since 1991). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency69%US 79%
- Rated their overall care 9 or 10 out of 10100%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well71%US 86%
- The team discussed medicines, pain and home safety86%US 82%
9 completed patient surveys, 23% response rate.
Hospital outcomes
- Discharged to the community91%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)13%US 11%Same as
How patients did
- Care started within 2 days of referral93%US 94%
- Patients got better at walking or moving around83%US 83%
- Patients got better at getting in and out of bed85%US 83%
- Patients got better at bathing63%US 86%
- Patients' breathing improved74%US 85%
- Patients got better at taking medications correctly67%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations58%US 61%
Service area
Heights At Avery Heights reports serving 7 ZIP codes, including Hartford, West Hartford, Newington, Rocky Hill, Wethersfield. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 077182. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Heights At Avery Heights offer?
Heights At Avery Heights offers Assisted Living, Home Health, Independent Living and Skilled Nursing / Long Term Care.
Where is Heights At Avery Heights located?
Heights At Avery Heights is located at 550 Avery Heights in Hartford, Connecticut.
What do families say about Heights At Avery Heights?
Heights At Avery Heights carries a 4.0 out of 5 rating from 4 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Heights At Avery Heights?
Yes. Heights At Avery Heights is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
Do I need a referral to use Heights At Avery Heights?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Heights At Avery Heights?
Submit the Request Information form on this page, or contact Heights At Avery Heights directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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