MyLivingChoice

Heartland House

2605 N County Rd 1700

5(6 ratings)· Lubbock average: 4.3

Heartland House, photo 11 / 2

Quick Facts

Total units
16
Licensed capacity
16 residents

Texas HHSC

Ownership
Family-owned and run by Kristi and Stewart Townsend
Resident tenure
Some residents stayed 4 to 6 years

What Families Think

Heartland House is a small, family-owned assisted living community in Lubbock where reviewers consistently praise the personal, family-like care provided by the owners and staff. Multiple families describe long, positive stays—some lasting years—and highlight the home-cooked meals and Christian, homey atmosphere. All available reviews are five-star with no reported complaints.

The Good

  • Family-style, home-like caregiving described by multiple reviewers
  • Long-term residents stayed 4-6 years, suggesting stability
  • Home-cooked meals noted as a highlight
  • Staff treated difficult residents with dignity and humor
  • Owners personally involved and known by name

AI-generated from reviews and community data.

Heartland House is a senior living community in Lubbock, Texas offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 5.0 out of 5 across 6 reviews.

About Heartland House

Heartland House Inc is an assisted living community in Lubbock, Texas, offering 24-hour care in a home-like environment. The community treats each resident as a member of the family, emphasizing dignity, respect, and the promotion of maximum independence consistent with each person's health needs.

The community features family-style living that encourages social interaction while respecting residents' privacy preferences. The setting is designed to provide safety and security alongside personalized care tailored to individual capabilities and preferences.

Types of Care at Heartland House

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • Security

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Heartland House

5overall · 6 ratings combined

5★ on Google (6)

Terry Ely

May 2025

via Google

My mother was at Heartland House for only seven months but she really enjoyed her time there! Tiffany the manager and Kristi the owner are wonderful, caring people! And the staff are incredible, so kind, caring and just a great Christian, homey atmosphere! Very clean and welcoming facility! Delicious, home-cooked food as well! Sadly my moma died in 2017 but we still have sweet memories of her time at Heartland House.

Emma Warren

Sep 2020

via Google

These people are so caring and giving, they truly care about your loved ones. My husband Dane has Mom and Step Dad there for the last year and they have been incredible to them both at Heartland. We highly recommend Heartland.

Tracy Baugh

Apr 2018

via Google

The owners Kristi and Stewart Townsend are people who are compassionate about caring for others.

William Dowdle

Dec 2017

via Google

My Mom currently lives at Heartland House. Talk about family - the staff is amazing and loving. My wife, sister, and I always feel so welcomed there and my Mom loves it!

Karen Milner

Oct 2017

via Google

My parents lived at Heartland House, my mother for 4 years, my dad for 6 years, until each of them passed away. It is a wonderful place. The staff members are kind, caring, and attentive. They have activities to participate in, holiday parties, Christmas gifts, and more. My mother absolutely loved living here--she had a built in set of friends. My dad was a difficult older man, but the staff treated him with kindness and humor. The people living here are treated with dignity, something that isn't seen too often these days.! Go and see, it's worth the trip.

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Frequently Asked Questions

What types of care does Heartland House offer?

Heartland House offers Assisted Living.

Where is Heartland House located?

Heartland House is located at 2605 N County Rd 1700 in Lubbock, Texas.

What do families say about Heartland House?

Heartland House is a small, family-owned assisted living community in Lubbock where reviewers consistently praise the personal, family-like care provided by the owners and staff. Multiple families describe long, positive stays—some lasting years—and highlight the home-cooked meals and Christian, homey atmosphere. All available reviews are five-star with no reported complaints.

How can families visit Heartland House?

Submit the Request Information form on this page to connect with Heartland House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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